Lodging business in Auckland

“I stayed at The Grand Millennium for a week. What a beautiful hotel! Staff were very friendly and accommodating. The rooms a very clean and comfortable. Restaurant and bar snacks were nice. The upstairs bar has a nice ambiance with the piano man playing, very nice. Very close to the Main Street, City Rail Link, Sky Tower, Convention Centre and Aotea Centre.”

“I’ve traveled extensively across the North Island, staying in various accommodations, and this motel stands out as one of the best my family and I have experienced. The customer service was exceptional, far exceeding my expectations. From the kind owners who regularly checked in on us, to the friendly and respectful cleaning staff, every interaction was a pleasure. This motel is ideal for a wide range of travelers, whether for business or leisure, families, tourists, or couples. I’ll definitely be staying here again during my next trip to Auckland. Its central location, close to shops and bus routes in both directions, is incredibly convenient, and having a washing machine and dryer on-site was a real bonus. The grounds were well-maintained, and the owner took great care in keeping the gardens and lawns pristine.”

“A BIG thank you to all the staff at Waipuna Hotel who took such wonderful care of my kids during their 4-day stay. They were so happy with the room, and we could truly feel the friendliness and kindness from everyone they met. I had a few requests for the Reservation Manager, and it was clear that every detail was looked after with care. We are really grateful for the effort and hospitality – it gave us great peace of mind and made their stay very special. Highly recommend Waipuna Hotel for anyone looking for a place with comfort, warmth, and genuine service. :)”

“LOVE Orewa Beach Holiday Park! Such a great location, great bathrooms and showers. Lovely games room and kitchen. Always a great visit!”

“Would highly recommend this QT Auckland. Checked in for a weekend stay. Landed in Auckland Friday morning from Australia and I knew I was early but I was greeted by the amazing Matilda at the front desk. She was more than happy to look after my bags (gave great coffee recommendations) while I went and killed some time until my room was ready. The bar area/ foyer area was clean and well presented and the team serving were more than happy to help. The room was lovely. Plenty of space and the bed was so comfy. Loved the feel of it all. The shower had plenty of space and there was even black out curtains to help with the jetlag naps. Night one. I went up to the rooftop and was greeted on entry. Although I had no booking I was promptly sat. Ordered this tasty cocktail and the lamb skewer. (So good went back the second night and ordered both again) Location was great. 13min walk to Skycity or 5min uber. 7min walk along the water to the Vaiduct and Auckland CBD.”

“I really liked this hotel. All the staff is extremely kind and helpful. Always welcoming you with a big smile. The rooms are fully equipped and very comfortable. The bed was fantastic. I had a very good rest. The bathroom is great, too. Overall, I had a fantastic and very quiet stay at the hotel.”

“The hotel was located in the city center. There was an entrance facing the shopping road with an escalator while the main entrance was on a side street with a drop off area. Valet parking service was provided at a charge. But it was convenient especially in the district. Beside the building was a big carpark where visitors could use by themselves. The security level was high since lift service, gym and indoor pool were all accessible with the room card only. The pool was heated and good for exercise. The size of the room was unexpectedly spacious. The balcony had a close view of the Sky Tower which added an advantage to the hotel. But there was a new building under construction and might block part of the scene. Both bathing tub and closed shower area were available in the bathroom. All electric switch positions were convenient for guests. The pantry corner also facilitate boiling water and washing fruits, etc. To better serve the persons staying in such a big room , extra luggage holders could let two or more luggage opened at one time. A clothes stand or a rail to hang the clothes would be perfect. There were many eateries and shops within walk. We would choose this hotel again.”

“5 stars through and through! The location is top tier, right by the casino, loads of great restaurants, and plenty of shopping with walking distance. The rooms are just as impressive: massive, comfy beds and great showers. Service was excellent, food was spot on, and the price was really reasonable too. Would absolutely stay again!”

“Family enjoyed their stay here! Friendly service from reception to kitchen staff. Room was spacious and clean, beds were comfy. Pool was a treat for the kids. We had a great stay thanks! Good selection of hot food and cereals for breakfast, only suggestion would be to add some crackers to the cheese and fruit selection ☺️ thank you HH 10/10”

“Amazing place! Had three families staying for a special celebration….couldn't have been more perfect!”

“The Albany is the quintessential kiwi pub, but with next level food. I had the surf and turf on Turkish bread. The 200g scotch filet and real calamari, muscles and prawns melted in the mouth.”

“Staff are excellent, very friendly and the food is very reasonably priced - I had a big bucket of delicious mussels for only $14. Wide drinks selection. And the music is very good wink wink. Hard to complain, thank you for a good time”

“After an initial rocky start with noisy neighbours, the hotel reception shifted me to a different floor. The old room and the new room were identical. Both of them were great and quite clean maybe 9/10. The bed was comfortable, also clean and medium firmness, which I liked. Shower pressure in both rooms were good. Generally, I think this is a good place to stay if you need to be on Auckland's North Shore. Interactions with reception and housekeeping were always pleasant. There were very, very minor issues like the kettle flap was broken, the dryer ran extremely loudly. I was a little embarrassed to use the dryer at night due to the noise. The towels were thin and could be thicker.”

“We often stay at city of sails as it is close to our children's house, but it is also a lovely motel. The staff are very friendly and accommodating, the rooms are spacious and comfortable. The beds are very comfy and the rooms are nicely decorated and clean.”

“My favourite place to stay when going to Auckland. Great management, nice and clean, very helpful ( when I rocked in with my trailer, the hotel manager Gotham was so accommodating). Plenty of good eateries at walking distance . See you again soon”

“Highly recommend staying at this immaculate property. Perfect location for Rainbows End, only $10 in an Uber. Warm, welcoming place, luxurious carpet underfoot and everything is so well done. Unlimited tea, coffee, milk. Beautiful place, restful stay.”

“Top service from start to finish. We stay here every time in Auckland and are always met with excellent customer service, friendly helpful staff and clean rooms with all you could need. We left an item here recently and the staff were extremely helpful in finding it and getting it back to us. Highly recommend!”

“Staying here tonight. Place is amazing so far. Especially for the price. Were very accommodating, switching us to a ground floor room to make it easier with a toddler. Room is clean and large and dinner from the restaurant was delivered to our door and was delicious. Wish we'd booked for another night!”

“Thank you Robert and Marie. We had a lovely stay in the little cabin. The breakfast set us up for our long walk ahead ! Enjoyed the animals. Dottie the donkey enjoyed the banana skin she doing so well for her age !”

“Really nice Villa. Fast WiFi, free parking, lovely staff, good price, swimming pool is decent, will definitely stay again.”

“I felt a lot of racial bias during my check-in experience. We arrived early around 1pm (check-in was at 3pm), and I completely understand that early check-ins aren’t always possible. As a Platinum member, I had hoped for some flexibility but was told the rooms weren’t ready — fair enough. We went for lunch and returned around 2pm, and the rooms still weren’t ready. However, in the 30 minutes we waited in the lobby, I saw 5–8 other guests being checked in with no issue. When I asked the same front desk lady again if our rooms were ready, she simply said, “No, they’re not ready.” When I politely insisted that she check with the housekeeping team to see if at least one of our rooms was ready so we could freshen up, relax, and plan our afternoon, she finally checked and said, “Oh, one room is ready.” That experience was quite frustrating, especially because moments earlier she had made no effort to verify. What made it more upsetting was seeing a white couple walk in and book a room on the spot — the exact same category as one of mine (around NZD $370 per night) — and they were checked in immediately. I was told other guests had “different room categories,” but clearly that wasn’t the case. If that’s not discriminatory treatment, I don’t know what is. I paid for two rooms, valet parking, dinner, and plenty of drinks — the same or more than many other guests — yet was made to feel less valued. That said, I do want to acknowledge that the rest of the staff were absolutely wonderful. The valet parking lady was so friendly and welcoming, and the restaurant and bar teams were exceptional — genuinely warm, attentive, and kind. It’s just unfortunate that the check-in experience left such a negative impression, overshadowing what could have been an otherwise beautiful stay.”

“I had a wonderful experience at JetPark Hotel. The staff were warm, professional, and always ready to help. The rooms were clean, comfortable, and well-maintained, with great attention to detail. The facilities were excellent, and the overall atmosphere was welcoming and relaxing. Everything from check-in to check-out was smooth and pleasant. I truly appreciate the hospitality and care shown by the team — highly recommend JetPark Hotel for a comfortable and enjoyable stay!”

“Great view to the sea from the balcony and well priced. Was hoping for more privacy at the private spa pool but it came with bubbles so all good”

“Love this hotel. Located in the center of the city. Lovely clean room and a great breakfast. The staff are so helpful and always have a great smile. The valet car parking is great and you only have to wait for 5 minutes before it arrives at the front of the hotel. We will definitely be coming back next time we are in Auckland. Highly recommended to all.”

“Spacious room with kitchenette and ensuite and windows. The beds were comfortable. Everything seemed new and clean. There is a lift so you dont have to lug your bags. Staff are friendly. Free fruit provided. They have security keys for the various entry points. Motel is close to the airport and about 20 mins from the city. Happy to recommend them :)”

“15/09/25. Booked a four day stay and wasn’t happy with my initial room so I approached the team who gave me a much better room on a higher floor with a great view of the sky tower. Hotel is in a great CBD location, easy walking to the hospital where I was visiting relatives. Car parking though limited is easily accessible provided you don’t have a car that’s larger than a sedan. On site restaurant was okay. First time I’ve had room service served by a bot, so I couldn’t figure out how to open it to get my food. When I did manage to get it opened, the plates were placed on top of each other rather than on a tray - little bit disappointed. On top of that the advertised meal on the room service app via the TV was not what I was given. So I had to ring the restaurant again to get the remainder of my meal brought up. Breakfast was buffet style - okay choices and did not change on a day-to-day basis. The lady there every morning, who did the coffees was absolutely awesome - big thumbs up to her!! Room was lovely. Aircon was nice and strong and I thought the room size was okay given I am a large woman (size 18) and I managed to move around the room fairly easily. Bed was really comfortable. Would I recommend - overall yes I would!”

“It was such an awesome place to stay with plenty of room! Facilities are great, and so is the central location. Sky tower about 20 mtrs from here. Check in and check out were hassel free! Would definitely stay here again.”

“My preferred stay whenever I’m visiting Auckland. The rooms are always tidy, smells good, the beds and pillows are so comfy! In my experience, the staff are lovely, prompt and helpful. Great, convenient location to shops and the viaduct but still nice and quiet, love staying here and will always recommend this to family as they have also had positive experiences at the Travel Lodge. I believe the Travel Lodge upholds an excellent standard in terms of hospitality, service and quality. Compared to some of the other places we have visited and stayed at whilst in New Zealand, the travel lodge remains a favourite! Thank you again for a wonderful stay. My sister and I thoroughly enjoyed our time.”