Medical services in New Zealand

“Manurewa health care team are amazing. I've been a patient their since they opened at the back of southmall 30+ years ago. My GP is the best, and has always looked after me and my children. I have at times sat in the waiting room for up to an hour, but I am patient, and know I will always get the best care. There are many GPS that do rush or don't listen. But my GP Dr T is absolutely amazing and is one in a million. A++++++”

“Excellent service, from the initial booking confirmation to the smooth trip to the airport. The driver (Dean) sent us a text the day before, he was perfectly punctual, corteous and a safe and smooth driver. The van was nice and clean. The trip was a fixed price ride, very competitively priced. We will absolutely use their services again”

“Was a bit confused after reading negative reviews, had low expectations but it was overall on a positive side.. went three times and never faced any issue so will definitely recommend to go and experience yourselves”

“I went to the 24 Hour Surgery recently and was looked after by Nurse Rita. She was incredibly kind, informative, and caring. She took the time to explain everything clearly, gave great advice, and made sure I understood my aftercare for gastro. I really appreciate her help, thank you for making a stressful visit so much easier!”

“Great experience! the lovely girl serving us was Roza, knew exactly how to help and gave us the perfect drive and information in the most respectful and mannered way. Extremely professional and felt very welcomed and easy to talk to”

“Awesome as always. Great rapport with the Dr and see nursing staff monthly for B12. Always an enjoyable experience”

“Top Notch Service From Jenny & Knowledgeable & A wonderful person to talk too! If you're looking to take up supplements of any sort, seek Jenny .. She knows her products very well and she'll be able to advice you on what's suitable and best for your health needs! Stuff are lovely. Stuff are always genuinely busy here at New Lynn.. If you ask for help.They will help you!”

“My favorite place to go to for shaving, skin care and beauty, compression products, Fragrances, eye drops, laundry lotion, gym supplements and body shower lotion needs. Competitively priced and so many locations to chose from. Will be back again.”

“Dr Yuhui Sun I can't thank you enough for the special, excellent care you have provided and for the unique gift you are to your patients.”

“I trust that my dignity and integrity is held at a high standard here. From the receptionist to the care and respect I receive from the nurses are second to none and my appointments are always thorough. Thank you for implementing the appointment plan, as long waits have almost become a distant memory.”

“Morning all, Just letting everyone know, we arrived at Glendene doctors this morning and due to a shortage of doctors glendene will remain closed. They've suggested whitecross Lincoln road or Avondale, if it is an emergency please go to Waitakere hospital.”

“Saw after hours doctor on the weekend. From the receptionist to the doctor, they were so kind. Was seen in twenty mins. Appreciate your hard work and dedication.”

“Just reaching out to extend warm appreciation and gratitude to the Palmerston North Ambulance Paramedics,Nurses and Doctors,Orderlies of A&E, Observation ward and Surgical Ward for all your caring and evaluation, analysis, procedural treatment, pertaining to the days I spent under your care!. And even though did not have the appetite to enjoy fully, the ,Food Catering Department presented such beautiful nutritious appealing meals. You all made me feel I was in good hands which is very reassuring when you are feeling under the weather and not functioning quite as normal!. Anyone who needs medical care from such a caring team at Palmerston North Hospital can feel rest assured they not only care for you, but from my personal experience go over and beyond to get to the root cause of your problem to get you back on the road to recovery!. Good health and the very best to you all”

“Been with Accuro for maybe 5+ years and can’t be happier. It’s a little more work than southern cross which has the automatic approvals but the benefit is you don’t need to only use southern crossed approved providers. Made a preapproval request 2 months ago and approved in a day. Payment was made directly to the provider too. Easy. The cyber security incident was tough on them but they are now joined with another major not-for-profit insurer in NZ, Unimed, and I would say the future is bright for them. Recommend you evaluate them as a provider - not for profit is the way to go for insurance.”

“Dr Karen is knowledgeable and very patient towards to her patient, glad to have such a good doctor in our community.”

“Dr Troy is an outstanding doctor. He is thorough, compassionate, and genuinely committed to patient wellbeing. He takes the time to really listen, explains things clearly, and never makes me feel rushed. He always goes the extra mile — even following up via text, which truly shows how much he cares. I always leave feeling reassured and well looked after. I can’t recommend him highly enough!”

“I have to preface this by saying that i had a really bad experience with someone who helps take the calls for The Doctors company itself but...... I was met with a phone call which i was highly disappointed with and whilst in a lot of pain was the last thing i wanted to deal with. I then went onto ask if i could speak to a nurse and was told because i have some outstanding fees that i would have to pay before i could talk to anyone at the practice....... Anyway While i waited for a nurse to call me back with all my faith in the health system in NZ lost i was met by 1 call from a nurse called Jill and another call from a nurse called Nicky from the Green Meadows practice. These 2 ladies were absolutely incredible and made me feel like they really cared about patients and the job they are passionate about. It made my day and completely restored my faith that there are people in this industry who still care and do there absolute best to help when you are sick or need medical advice. 5 Stars for Nicky & Jill thank you for your support!”

“I had a great experience during my visit with Nurse Manisha at Hutt City Health Centre. She was incredibly caring, knowledgeable, and took the time to ensure everything was thoroughly covered for me to establish my care — not just for myself, but for my whole family as well. Her friendly and professional approach made the process easy and reassuring. I truly appreciate the support and would highly recommend her and the team at Hutt Central!”

“I went to the pharmacy two days ago to get medication for my mother, and honestly the place is excellent and the service is extremely good. I was welcomed by a male staff member who was very friendly, kind, and helpful, with an excellent medical background. I can see a big improvement in the staff, as it’s clear he is new to the place, and the pharmacist on duty was also very, very cooperative.”

“I don't get why the reviews here are so low, just because it's a clinic and you go there because of something that's making you feel bad doesn't mean that it's a poor institution. A public Healthcare service is fundamentally different than something like a pub or tattoo parlor. Firstly the staff are all nice enough, including reception which is a fairly boring/draining position. I'm a visible minority and an international student and genderqueer, if there was any discrimination I'd notice it, but nope nothing. Wait and reservation times during busy periods can go for weeks to maybe two months depending on the specialization of what you're requesting, but this is a pretty good speed if you compare with public Healthcare elsewhere in other countries etc. And for anything that can be done at walk-in, yeah the pace is great. In terms of the actual healthcare, everyone makes it a comfortable environment, which in of itself makes any treatment procedures discussion etc easier. Staff are also willing to accommodate and speed up processes avoid road bumps etc to make the service more efficient faster logical you get the idea. Glad to see people aren't bending over backward to follow healthcare beauracracy when it doesn't make sense. It's not like you have surgery or anything precise here, so there aren't really measures of procedure quality that can be used as points of detriment for here. I could not get one of my medications I got prescribed for back home, but it's simpmy not legally produced in New Zealand that's out of their hands. For mental health psychiatrist therapy etc it's more subjective what your experience is, but I didn't have any issues with my appointment. Can't speak for others obviously, but even if you felt you had or it just was a poor session, it is not reflective of all the collective services here. TLDR yall trippin, this is a good service. Would like to see people try out healthcare clinics in USA or Germany or heaven forbid a developing country.”

“The staff are amazing very friendly and helpful”

“Ti Rakau Doctors have been nothing but amazing! The reception team are always so welcoming and helpful. Dr. Diabla goes above and beyond every time, and Verona has been incredible, supporting me through one of my hardest times. If you’re looking for doctors who truly care and make you feel seen – this is the place to go! ⭐️⭐️⭐️⭐️⭐️Cat”

“To be honest I was a bit skeptical being transferred from Auckland hospital to Middlemore Plastics Unit. However was pleasantly surprised at the level of care I received. From the friendly orderly's to the professional nurses, doctors & surgeons who explained everything and ensured thorough tests were done and that I remained there till ready to leave. Thanks Team!!! Your efforts and hard work are Much Appreciated!!!!”

“Do they require payment upfront and this feels weird? Yes. Are they expensive? Yes. Is there a wait time? Yes. ...but that's private health in New Zealand for you. Anteris isn't the only one and these aspects are a symptom of a bigger, deeper problem. That said, my experience with Anteris has been EXCELLENT. The admin team would promptly reply to my emails, they were friendly and helpful, and sent all the info I needed before my appointment. The psychiatrist I had my tele-consults with is spectacular. He was direct, knowledgeable, open, friendly and very easy to talk to. We managed to pinpoint what the issues were and come up with a treatment option that has been life-changing for me over the past couple of months. The what's, why's and how's were clearly defined, as well as the treatment process moving forward. All very professional and reassuring. It was money well spent and I recommend this clinic.”