Medical clinic in New Zealand

“I can understand the reviews about the receptionists customer service but thankfully I had a great experience. I had Maria Quin as my sonographer she was AMAZING! explained everything I needed to know, not a rushed appointment and I found comfort in her care. Really appreciated her!”

“I love the doctors here. I find it easy to get an appointment at short notice usually, and happy to see anyone. Convenient locations, and they are usually on time.”

“Hi my name's Jackson Te Pairi, I've been a patient in Medical ward since Saturday Night the 5th of July through to when left These two ward nurses who looked after me on those nights were fantastic, they were so professional, knowledgeable, very efficient and did everything with love and grace. So to Nisha and Leya, thank you so much for your patience, friendliness and the very high level of care you both give is, in my view you went above and beyond. I wanted to take this personal time to say thank you very very much, you are very much appreciated by me and my family. Thank you.”

“Thank you for your new walk in service and for prioritizing same day appointments for sick children. I was able to come in recently and get my daughter seen too, diagnosed and out within less than an hour (granted the speed could have been a lucky day!) Being the parent of a child with some extra support needs, going to the Drs can often be a very stressful event (for us both!) so the shorter wait time was welcomed. I also sincerely appreciate the fact I didn't have to go to the other local walk in provider and pay $100 to get my daughter seen by a Dr. Keep up the good work, it is appreciated!”

“I gone to Hill med clinics after suffering from sinusitis for one and half months. I been to some other clinics in christchurch before that and the response from the doctors overthere were awful.They neither had the patience to listen to the patient nor proper diagnostic skills. Fortunately , I got a chance to meet Dr. Catherine Thomas in the Hillmed Clinics. She was absolutely stellar. She listened to my problems and studied about my medical history. Her diagnosis was spot on and she discussed with me about condition and treatment plans which worked out well for me. To put in right words, it was that kind of treatment exactly what a patient expects when going to meet a doctor. A good doctor should be kind enough to listen to her patient and must be able to create a statergic plan discussing with patient which I found in Dr. Catherine Thomas. I highly recommend her for all those who are still in search for a good doctor in Christchurch.”

“Just to let everyone know Dr Waxman is gone from the clinic for good. I'm very pleased the clinic is back to normal now. I'm very happy to see the clinic making decisions for what's best for the customers”

“Visited for an ultrasound of my foot and was a bit nervous, but I had a totally fine experience! Everyone I saw was helpful and they seem to offer the lowest ACC surcharge in the city (it varies depending on where you go) so I’d happily visit again if needed.”

“First time using TEND. Firstly love the speed, let’s both get this over with. Secondly Dr Kantor sorting me out and my immigration bits too. Incredibly helpful. A positive experience that would make me use TEND again!”

“Their new GP Dr Faulknor is truly fantastic. The nursing staff are experienced and friendly, I always enjoy my interactions here.”

“I’m really impressed with the service here currently. The receptionist was friendly and helpful, the wait was minimal and the care and efficiency of all health professionals was excellent. Special mention to the Receptionist and the Radiographer who were absolutely fantastic at their jobs. Keep up the great work team!!”

“I've always felt well looked after here. The nurses were so great with my newborn daughter and her vaccinations, and despite staff turnover, I've always felt the doctors are kind and thorough with their assessments. Staff also arranged an urgent phone appointment last time I needed antibiotics.”

“Great customer service. thanks!”

“I can’t speak to other peoples experience but my own thoughts are that booking, visiting, and receiving two doses of the vaccine was all seamless, easy, and low stress. Thanks PHP”

“I had an excellent experience with the Doctors Hastings. From the moment I arrived, the entire team (front desk, nursing and doctors) were incredibly professional and welcoming. The doctor I saw was highly skilled, took the time to listen to me, and thoroughly explained everything, which meant the world to me while I was feeling so unwell with the flu. Their patient-centered approach impressed me so much.”

“I would highly recommend Fidelity Life Insurance. My claim was processed in a timely manner & in good faith. Communication & guidance with customer services from beginning to end was smooth & transparent. The outcome deserves a 5+ star rating.”

“Changed doctors after many years at previous facility to here. Fantastic.... immediately 2 members of my family were correctly diagnosed with problems old doctor kept ignoring and one was operated on within a few months. Sorcha and Ben have been fantastic. Also...we have never had to wait for more than 10 minutes! Can't believe it. Definitely recommend.”

“HAMILTON RADIOLOGY, ANGLESEA BRANCH I recently had a PET-CT scan and was incredibly impressed with the entire experience from start to finish. The staff were not only highly professional but also warm, compassionate, and reassuring - which made all the difference in what could have been a stressful situation. From the moment I was booked in, I was made to feel at ease. My greatest appreciation to Alicia who was a true gem with her never-ending patience in explaining every little step to me. She made me comfortable and relaxed and her sense of humour kept me going. We need more staff like you for sure, Alicia! Hats off to you! Thank you Emma for your gentleness throughout the process as well. Much appreciated. The kindness and empathy shown by every member of the team was priceless. Thanks guys! - Fozia Razak”

“I had to get an emergency surgery and it was my first time going through something like that and the staff from start to finish were all AMAZING! They all were absolutely incredible, kind and understanding. From the first nurse I talked to, even the anaesthesiologist were all so lovely and helped me calm down. Thank you so so much team ”

“5 star experience at Durham Health. Amazing kind efficient and professional care from reception HCA nurse and doctor . Followed by St John ambulance and ED Christchurch Hospital. well cared for all the way. Well done. Felt bad walking in at 4.15 on a Friday but glad I did.”

“I can not speak highly enough of the gynecology surgical team and the staff on ward C3. Everyone we encounter after an emergency admission and surgery was kind, caring, professional and attentive. I am blown away by the compassion and beautiful medical practice I witnessed. You are a credit to Tauranga hospital.”

“I recently visited this clinic for my immigration medical examination. Although it took an hour for me to be attended to, the experience was smooth. The receptionist was friendly and welcoming, clearly stating the wait time and setting expectations. The doctor was also very nice. I highly recommend this clinic.”

“The clinic is clean and comfortable, the doctors are friendly and professional, and the midwives are also good. There's only one friendly and beautiful customer service representative who usually sits in the corner near the staff room. Other than that, the staff are not very friendly and don't smile enough.”

“Lovely friendly receptionist and friendly professional imaging staff. Had a very warm but professional treatment. Thank you for your great service.”