Glenfield Family Doctors

Reviews

1. Rosalie Mae Toledo ★☆☆☆☆

   Had a really bad experience with Dr Wei Ping Yao. 1st, my son's appointment was at 9:30am. We were seen at 10am. 2nd - she hasn't even reviewed my son's medical history. 3rd - no compassion at all. Just keeps insisting my son is ok. He doesn't look sick. Despite the number of times I keep saying that's only because I've just given him Pamol. I just want to request for a blood test for my son and he just immediately dismisses it.

   almost 9 months ago
2. H Y ★★★★★

   I recently registered my entire family here. I met two GPs who were very friendly and listened to my story and got me a quick prescription. Not only that, the reception was also friendly.

   1 year ago
3. Karen Fowler ★☆☆☆☆

   Don't go there! I ended up in hospital about 4 or 5 times this year all because of them. They reduce my medication! I have PTS diagnosed for the 3rd time. The acute team had my prescription right after 3 years. It was passed on to Joyce and Victoria. I got lecture after lecture (I'm a 60 year old woman) by these 2 unprofessional so-called Drs. I had paid them hundreds of $$$. They are money hungry. It got messy. They had to go through my notes and they weren't happy. I was told straight to my face by joyce I'm wasting their time and money. I sat there in shock. Then she went on a roll..."Drs are working so hard and its this Governmeked fault" then she asked if I had read the book the Secret another lecture. She didnt stop. I was partially amused by her and horrified at what was coming out of her mouth and I thank God it was me and not someone else. Never seen anything like it in my life. Go to TEND I'm back on full meds thanks to them. Joyce wants to control and she wants your MONEY!

   almost 3 years ago

1. Marcus Speck ★☆☆☆☆

   The English language and all its words wouldnt adequately describe the anger and frustration I felt after leaving today. We made an appointment this afternoon for my 8 month old daughter for 4.30pm at 3.30pm, to which at 5pm we were told we are 3rd in line and the doctor is running late. How was this conveyed? Being told to wait as the receptionist took a personal phone call, rolled her eyes at me, and generally lacked any empathy. We won't be coming back, and certainly won't be recommending anyone coming to this practice. Poor professional standards and medical ethics.

   almost 3 years ago
2. Rookmonie Singh ★★★★☆

   I was recently affected by COVID-19 and the communication that I received from Dr Jocelyn and Dr Victoria was second to none. My condition was monitored on a daily basis via a phone call and all the necessary steps were taken to ensure I had the meds that I required on time. Thanks for the continued support which has aided my recovery.

   almost 3 years ago
3. Godsway Boniface Puokare ★★★★★

   Dr. Jocelyn Lydford is my GP since 2011. Any time I visit her with sickness. The way and the manner she speaks or attend to me, I will get well before taking any medications she will prescribed to me. Very professional, empathetic and also very good listener. I pray she grows in her work and go further. Thank you Dr. And all your supporting staff. God bless.

   almost 3 years ago

1. eeneeree ★☆☆☆☆

   doctor rolling her eyes during consultation? check doctor arguing with the patient instead of enlighting them? check doctor being condescending? check Lydford should go back med school and study ethics ten times. She has no empathy and with her subtle sarcasm that she never seem to run out of, she could have been a better lawyer than a doctor. Heard so much negative things about this woman, and its sad that i finally experienced first hand what her ex patients meant. Gone were the days when u go see a doctor to be enlightened by your condition, nowadays, u leave the practice feeling even more screwed up and disgusted by your doctors behaviour. for shame.

   almost 3 years ago
2. Dana Traenkle ★★★★★

   Dr Jocelyn Lydford is the best GP, I have been to in Auckland. She helped me so much, and I trust her. All praxis team members are very lovely as well, I read some bad feedback in the reviews, but I think some people just don't understand how busy the whole team is. I also had some bad days/good days, but I would always tell them my honest opinion, give feedback, and it was always taken very professionally. I much appreciate all the hard work, you all are doing. Thank you, Dr Jocelyn and team!

   almost 4 years ago

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