Medical clinic in New Zealand

“Ti Rakau Doctors have been nothing but amazing! The reception team are always so welcoming and helpful. Dr. Diabla goes above and beyond every time, and Verona has been incredible, supporting me through one of my hardest times. If you’re looking for doctors who truly care and make you feel seen – this is the place to go! ⭐️⭐️⭐️⭐️⭐️Cat”

“To be honest I was a bit skeptical being transferred from Auckland hospital to Middlemore Plastics Unit. However was pleasantly surprised at the level of care I received. From the friendly orderly's to the professional nurses, doctors & surgeons who explained everything and ensured thorough tests were done and that I remained there till ready to leave. Thanks Team!!! Your efforts and hard work are Much Appreciated!!!!”

“Do they require payment upfront and this feels weird? Yes. Are they expensive? Yes. Is there a wait time? Yes. ...but that's private health in New Zealand for you. Anteris isn't the only one and these aspects are a symptom of a bigger, deeper problem. That said, my experience with Anteris has been EXCELLENT. The admin team would promptly reply to my emails, they were friendly and helpful, and sent all the info I needed before my appointment. The psychiatrist I had my tele-consults with is spectacular. He was direct, knowledgeable, open, friendly and very easy to talk to. We managed to pinpoint what the issues were and come up with a treatment option that has been life-changing for me over the past couple of months. The what's, why's and how's were clearly defined, as well as the treatment process moving forward. All very professional and reassuring. It was money well spent and I recommend this clinic.”

“My 16 months daughter admitted to ED with continuous seizures and amazing nurses doctors and all staff at hutt hospital ED & ICU did everything in their power to save her. The quick decisions they made during the process saved my daughter without any injury internally. I have no words to say thank you for this amazing team. They are the best team. Thank you”

“kind nurses, doctors and staff, good facilities”

“Rolleston Health Centre provides outstanding service. The reception staff are always friendly, polite, and flexible when it comes to booking appointments, which makes the process smooth and stress-free. Their communication is excellent and professional. The nursing staff are highly qualified, skillful, and caring, making every visit reassuring. Truly a five-star experience.”

“Always have a really good experience. The reception manager has always provided and exceptional service. Communication between the doctor and patient is done very effortlessly. Would recommend using this practise as the service is always good.”

“I have always had lovely GP. Dr Dale is very nice but Stev Taylor not so much. Mo bedside manner. I find the nurses patient and kind.”

“Nurses and Drs there are nice and kind. Well, we can’t complain about long waiting time as it’s free health care in NZ.”

“I went in this afternoon and the staff were amazing. It ended up taking about 3 hours all up, first to be seen and then have bloods done as well as an X-ray but great experience from start to finish. The doctor took her time to speak to me and examine be and it didn’t feel rushed. Overall was 10 out of 10.”

“The little feet clinic and nurse practitioners are amazing. It’s obvious that they’re very busy but we have found they take the time to listen, do a thorough job and aren’t just trying to get you out the door to move onto the next patient. Very thankful for this service”

“After seeing how extremely low the ratings were in other reviews, I want to express my gratitude once again to my GP, Kevin Park. I also want to thank Catherine, the head nurse, who did not overlook the issue I had with a nurse. She tried her best to understand from the patient’s perspective, listened carefully, and worked to ensure that such things would not happen again in the future. My GP, Kevin Park, listened carefully to my opinions and reflected them by changing my blood pressure medication. (A doctor who understands the patient’s pain → the best doctor^^) Even though the previous medication didn’t work, after he changed it, my blood pressure has remained normal for months. Just as reports say that symptoms improve faster when there is strong trust between a doctor and a patient, I believe having a good GP is truly important. In that sense, I am very grateful.”

“As a walk in patient my wait was around 30mins as Im not from Napier it was lovely to have a caring Nurse and Dr I appreciated the time and care given. Thank you very much.”

“I had a lovely visit with Claire yesterday, she was so helpful and understanding and gave me lots of useful information to help. She even took the extra time and went the extra mile and got me in with her partner Linda for extra support. I am so thankful for the team at the Doctors Fred Thomas, everyone is amazing”

“This was a one off visit after a fall the day before. I've been here before and I've always found the staff helpful. Even though they are super busy, the doctors akways take time to listen. I had a lovely doctor and I enjoyed the conversation.”

“I don't understand why this place got such a bad rating. Everyone was very polite. The nurse and doctor were caring and attentive. The medicines prescribed by the doctor made me feel better on the first day.”

“After previous not so good experiences I think this led myself to assume this doctors office would be the same as others. I was very wrong, the receptionists take a lot of flack from us grumpy sick sore people. including myself- they do there best and what they can for us. They go above and beyond, if I ever need anything urgently, they do whatever they can to help, every time without fail. Peter Tompkins, Bridget holzinger, Dr saha are excellent doctors, always listen to what Im saying and always try find em a solution, as difficult as I can be, my response is from previous trauma but they are very understanding & very patient. Thankyou again.”