Pacific Health Plus

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Reviews

1. Katie Cocker ★☆☆☆☆

   Navigating healthcare appointments can be a significant challenge, as highlighted by the extended wait times experienced. My recent experience with securing an appointment for my son took a full month, and even after this considerable delay, there has been no subsequent response. This lack of communication is particularly concerning given the substantial cost associated with the service, estimated at 800. I am reflecting on the disconnect between the high price point and the inadequate level of service provided. It's disheartening when essential services fall short of expectations, especially when they involve significant financial investment and the well-being of a child. #HealthcareAccess #PatientExperience #ServiceQuality #AppointmentDelays #CustomerServiceIssues

   almost 4 months ago
2. Rodrigo Hipolito ★☆☆☆☆

   I've been inquiring and reaching the reception through email many times bur received no response at all.

   almost 4 months ago
3. Bobbina Pawley ★☆☆☆☆

   Worst doctors ever!! I don't know why it's not shut down. They have one doctor for 2 practices. Cannons creek and Paraparaumu. Takes months to get an appointment or weeks . No one picks up the phone when you ring. And they expect you to go in see the nurse who isn't able to prescribe medicine and then you leave unhappy because you pay to see a nurse and not a doctor. I hope they shut the doors and stop wasting community time. Plenty more doctors in porirua that will happily take my kids and myself.

   almost 4 months ago

1. Carolyn Harvey ★★☆☆☆

   While the Dr is excellent and thorough, the reception is practically non existant. Spend upto 1 week to get them to answer the phone then another almost 2 weeks for an appointment is ridiculous

   1 year ago
2. MK Lams ★☆☆☆☆

   We try two days to booking appointment still no answer our phone call more than 10 try to contact them. Pacific health need to fix their staff. I very low rate customer service.

   1 year ago
3. Joanne Esterhuysen ★☆☆☆☆

   To pay $55 to get a blood pressure check is ridiculous. If you want to pay for staff shortage, unprofessional rude customer service, while you sit and wait while they do admin, and you must pay for the time, while they do it. Then this is the right place to register as a patient. Outside environment mirror the service you receipt on the inside. Rating all over = G-

   almost 3 years ago

1. Rickilee Hayman ★☆☆☆☆

   Can take up to half n hour of phone calls to wait for someone to answer, unorganized. Good doctors but the waiting and continuous ringing, they even accidently hung up on me and I had to ring for another 15 minutes. They also put my partner through to the mental institution instead of to the nurses. Unprofessional & extremely slow !! Super annoyed

   almost 3 years ago
2. Sam Thomas ★★★★★

   I can’t speak to other peoples experience but my own thoughts are that booking, visiting, and receiving two doses of the vaccine was all seamless, easy, and low stress. Thanks PHP

   almost 4 years ago
3. Elizabeth McEwan ★★★★★

   Big props to Pacific Health Plus and their vaccination centre today. We did book, but we had no problem with waiting. They were running a bit late because they had so many people turning out for their vaccinations, which was great to see. Awesome job guys.

   almost 4 years ago

1. Krayze Rukz ★☆☆☆☆

   Used to be 10$ but now the prices are so high, also been declined treatment like my late aunty was from same practice so unprofessional. Called them multiple times for an appointment to see a Dr and am always told a Dr or nurse will call me back... They never do!!

   almost 5 years ago

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