Jewelry store in New Zealand

“Lori provided exceptional customer service today! She went above and beyond to help me with a product return and arranged an exchange from another branch. She was patient and had such a friendly, positive attitude throughout the process! Keep shining!”

“Well stock and very clean, this branch’s Easter products has more variety and well priced compared to Kmart. Staff member Deepak was amazing, it is refreshing to see an employee who is passionate about his job, positive, friendly, patient and very helpful.”

“So many bargains and the first time visiting this store. Loved the grocery area and variety of cheap produce. Definitely will be a weekly visit now”

“Josh just saved my Christmas. I was after a Disney plushie for my gf’s mother, that had an annoying sku which multiple plushies were linekd to. I’ve been to two other Warehouse locations and had been met with lackluster customer service; pointing me towards the direction and/or not bothering to investigate stock amounts. And then I met Josh. This man looked up the sku, grabbed a ladder, and went hunting. The situation was getting dire as each box he went skimmed through failed to match what we were after. The last box looked grim, but as he turned it around, low and behold was the fateful sku I’ve been feining to find. The toy was raised out of the box like a new born child and passed to me. In that heart racing moment I promised to Josh that I’d write him a Google review. Please give him a raise.”

“Bought cookies and cream! they are the best in town ❤️”

“Wasnt sure what to get my mum for christmas but Ahna was extremely patient with me even though they were extra busy during the christmas period. She also gave me a couple of gift options to choose from that's within my budget. Mum loved the gift so thanks Ahna! 10/10 would recommend Ahna for her friendly professional service.”

“I want to thank Wendy on Tuesday and the young man on Sunday that helped me with professionalism and politeness on a mix up of cat food price. It's people like you that makes the shopping experience enjoyable wanting to return to your store. Thank you”

“Virginia from the St Lukes branch provided very helpful service, I was stuck trying to figure out what my mum wanted and she was very patient and helped us find exactly what we needed within our budget :)”

“Tamara helped me with my on line purchase as the code won’t work. She was attentive to my needs, expressed understanding. Her customer service rocks! Shop at Michael Hill - be satisfied & happy!”

“I bought a necklace as an anniversary gift for my girlfriend and they assisted me very well and they are also very informed about recent trends and designs. Would definitely buy from here again :)”

“Excellent customer service and great people. We went there in a rainy day. My 8 month girl had a natural call. The shop manager lent their staff room for us to do a nappy change! Amazing people!”

“The Warehouse Glenfield offers a fantastic shopping experience with a wide range of affordable products. It's often quieter than other locations, allowing for a more relaxed and enjoyable visit. The store is well-organized, and the staff is friendly and helpful, making it a top choice for convenient and stress-free shopping.”

“I've seen some bad reviews recently so thought I'd add a positive one based on my experience yesterday. I am postpartum so struggling to find clothes I fit that are affordable. Finally after looking for what I wanted at other shops where the clothes didn't fit me AND were very expensive, I went to the warehouse and found what I was looking for, and they were cheap too. I asked a long haired blondish woman who was absolutely lovely, about sizing, because I was carrying my baby it was hard to try things on. She was very accurate and my clothes fit perfectly. Thank you!”

“Came in a while ago and was having trouble with an item I couldn't find. Went to the counter and David was an absolute legend. Located the item in another Warehouse within seconds and went the extra mile to help out. Now everytime I'm having trouble I look for David as he's super on point everytime!”

“Me and my partner travelled around Wellington to look for a ring for her. We weren't planning to go here because of the bad reviews but we were in the area so we stopped to window shop. The customer service was amazing from beginning to end and they went the extra mile for us. We ended up buying her ring here and we will shop here again. Highly recommended.”

“This is my go to shopping place. The prices are awesome. Most Grocery items are cheaper than the supermarket. Seriously check this out you will be pleasantly surprised. Staff are great, parking is a breeze. Theres something for everyone no matter the age.”

“Staff members are friendly, courteous, very helpful and attentive. The shop is quite huge and stock plenty of appliances and other items that will tickle you fancy. The quality is not too bad, though prices are now getting much expensive that a few years ago. Some items are priced competitively while for some other items, the price is still too high for its quality. Have plenty of parking spaces at the front, and at the side of the shop.”

“Shout out to the male staff member (sorry we didn’t get your name) on Sunday afternoon @ papamoa store. We needed a new tv remote after our doggies had destroyed the original. Thank you for guiding us to them & making sure we had the right one. Great customer service. Well done.”

“This is by far the friendliest Michael hill I’ve been to! Elaine is such a lovely person she was very patient and so helpful her customer service was top tier.”

“My family and I want to extend a special thanks to Jess - absolute superstar, who was really kind, helpful, and even gave refreshments to my sister and I while she helped my mum get my dads ring for their wedding. Thank you Jess for making us comfortable”

“Had the best customer service experience ever in the store. Specially sharing my experience with the Indian one. She was really nice, helpful and kind. She knew how to handle my situation. Not only this, I stayed a while and saw her helping out others too in a similar fashion. God bless her soul. We do need more of such people.”

“Always made to feel welcome. Tracey from Manukau is amazing and does an exceptional job. I was about to walk away when she walked back in from her break. She knows how to retain customers and does go put of her way to find the right piece for you”

“I visited the Sylvia Park Pandora store and was helped by Christa. Despite being busy and working on her own that day, she still provided excellent service. She was helpful, patient, and made sure I was looked after. Really appreciated her professionalism and kindness it was a much better experience compared to what I had at the Newmarket store. Thank you, Christa!”

“Simon from the Hornby store was absolutely amazing to deal with. He made our lifelong decisions very easy and was very informative and friendly. Highly recommend!”

“Me and my husband went for jewelry shopping on oct 30 in Queen-Street branch and had an amazing time there. The best thing about the Jeweler ltd was the staff who was very kind and exactly the one every customers wants. She is none other than Dew C from Thailand if i am not wrong. Me and my husband really appreciate her amazing service. The way she explained, cares about every details of customer and offer discount as well. Honestly i was there to buy just a piece of earring but i couldn’t really stop myself with her service so at the end i brought three pairs of earring which are very elegant piece. Highly recommend if you are thinking to visit Micheal hill Vulcan lane branch QueenStreet.”

“Bought warm shoes from here. It was on special. Heaps of stuff on sale. Looks nice and tidy. Big carpark. The carpark looks really clean.”

“We visited the St Lukes store to buy a couple of charms for my wife’s special occasion. Teresa was very helpful and provided excellent service. We needed engraving done on one of the charms, and she arranged it perfectly. Even though she was alone in the store, she managed to assist other customers efficiently as well. Great customer service — thank you, Teresa!”