Jewelry store in New Zealand

“Came in a while ago and was having trouble with an item I couldn't find. Went to the counter and David was an absolute legend. Located the item in another Warehouse within seconds and went the extra mile to help out. Now everytime I'm having trouble I look for David as he's super on point everytime!”

“Excellent customer service and great people. We went there in a rainy day. My 8 month girl had a natural call. The shop manager lent their staff room for us to do a nappy change! Amazing people!”

“Amazing experience! I’d like to thank Riana and Tony for their exceptional help in finding the perfect wedding band for me and my fiance . We had an issue with the ring size not being available, and i were told it could take around 4 weeks or more to get it. But somehow, they managed to find the right size, and it will arrive this week! Such a professional team and service beyond expectations. This was my first time shopping here, and it definitely won’t be the last. Thank you so much”

“I bought a necklace as an anniversary gift for my girlfriend and they assisted me very well and they are also very informed about recent trends and designs. Would definitely buy from here again :)”

“Had the best customer service experience ever in the store. Specially sharing my experience with the Indian one. She was really nice, helpful and kind. She knew how to handle my situation. Not only this, I stayed a while and saw her helping out others too in a similar fashion. God bless her soul. We do need more of such people.”

“Amazing customer service! The shop assistants were so helpful and patient. I also loved all of the displays, love this Pandora!!”

“Really good experience being served by Yasmin. Came in for a gift for my friend and something small for myself and was done in a really short time. Great place and will definitely go again.”

“Shout out to the male staff member (sorry we didn’t get your name) on Sunday afternoon @ papamoa store. We needed a new tv remote after our doggies had destroyed the original. Thank you for guiding us to them & making sure we had the right one. Great customer service. Well done.”

“Went in to Glenfield Mall today to buy a ring I had been thinking about for a while. The shop assistant Maria was so lovely, let me try on all the different options and was very sweet and patient the whole time. Had a great experience and will definitely shop here again!”

“Tamara helped me with my on line purchase as the code won’t work. She was attentive to my needs, expressed understanding. Her customer service rocks! Shop at Michael Hill - be satisfied & happy!”

“Me and my partner travelled around Wellington to look for a ring for her. We weren't planning to go here because of the bad reviews but we were in the area so we stopped to window shop. The customer service was amazing from beginning to end and they went the extra mile for us. We ended up buying her ring here and we will shop here again. Highly recommended.”

“Always made to feel welcome. Tracey from Manukau is amazing and does an exceptional job. I was about to walk away when she walked back in from her break. She knows how to retain customers and does go put of her way to find the right piece for you”

“This is by far the friendliest Michael hill I’ve been to! Elaine is such a lovely person she was very patient and so helpful her customer service was top tier.”

“Got my gold ring resized here only took a couple hour they even polished ring, the customer service and price were good, Id definitely be back for more business”

“My family and I want to extend a special thanks to Jess - absolute superstar, who was really kind, helpful, and even gave refreshments to my sister and I while she helped my mum get my dads ring for their wedding. Thank you Jess for making us comfortable”

“I visited the Sylvia Park Pandora store and was helped by Christa. Despite being busy and working on her own that day, she still provided excellent service. She was helpful, patient, and made sure I was looked after. Really appreciated her professionalism and kindness it was a much better experience compared to what I had at the Newmarket store. Thank you, Christa!”

“Wasnt sure what to get my mum for christmas but Ahna was extremely patient with me even though they were extra busy during the christmas period. She also gave me a couple of gift options to choose from that's within my budget. Mum loved the gift so thanks Ahna! 10/10 would recommend Ahna for her friendly professional service.”

“Me and my husband went for jewelry shopping on oct 30 in Queen-Street branch and had an amazing time there. The best thing about the Jeweler ltd was the staff who was very kind and exactly the one every customers wants. She is none other than Dew C from Thailand if i am not wrong. Me and my husband really appreciate her amazing service. The way she explained, cares about every details of customer and offer discount as well. Honestly i was there to buy just a piece of earring but i couldn’t really stop myself with her service so at the end i brought three pairs of earring which are very elegant piece. Highly recommend if you are thinking to visit Micheal hill Vulcan lane branch QueenStreet.”

“Bought warm shoes from here. It was on special. Heaps of stuff on sale. Looks nice and tidy. Big carpark. The carpark looks really clean.”

“We visited the St Lukes store to buy a couple of charms for my wife’s special occasion. Teresa was very helpful and provided excellent service. We needed engraving done on one of the charms, and she arranged it perfectly. Even though she was alone in the store, she managed to assist other customers efficiently as well. Great customer service — thank you, Teresa!”

“Simon from the Hornby store was absolutely amazing to deal with. He made our lifelong decisions very easy and was very informative and friendly. Highly recommend!”

“Love companies that are willing to go the extra mile for you. Thanks Silvermoon!”

“The press on nails from here are so good, I have like 7 sets from here!!! The set comes with both nail glue and glue tabs, which makes application super easy and customizable. I have really small nails, and I love that they include all sizes, so I could find the perfect fit. The nails stay on securely and look gorgeous, with a high-quality finish that lasts. Definitely my go-to for press-ons!!”

“Purchased a few items recently, we were given impeccable customer service from two different staff members, we weren't judged on our appearance (I own a tattoo studio) and we left with the perfect items. Thanks so much to the team for not presuming anything about us, and for putting the extra time and effort in making sure we purchased the right items. A+++”

“Great prices and great customer service”

“I came into the botany store yesterday to find a gift for my dad, I was served by Tanvi, she really knew what I wanted she gave me so many options to choose from. At the end I found this watch which I really liked. Her service was amazing and so professional, really tailored to fit what I wanted. Even gift wrapped it for me. Highly recommend this store to anyone wanting A++ service!!”

“Staff are amazing as hell. They are always helpful, caring and not pushy at all.”

“The sales people were really nice and accommodating. He was professional and friendly. The lady down at pascoes was horrible. Nothing but nice things to say about your staff”

“Went looking for wedding bands and beautiful Ava helped us find the perfect one. We were not 100% sure about it but she put them aside for us as she knew we would be back. We came back today and even though we knew Ava wasn’t there, she had left everything ready for us. Mei helped us today and she was really good too. Both provided great service, hope the jewelry holds up!”

“Was looking for a bracelet but didn't have an exact style in mind. Cliff was very helpful and friendly, recommended styles that suited me well. Very happy 5⭐️service!”