The store is in a great spot in Auckland they have almost everything for sale anything you need you’ll find it there the price is very low as well and the staff are friendly and it’s easy to find
The Warehouse is a great place for affordable shopping. I love the wide variety of products, from clothing to home essentials, all at reasonable prices. The store is easy to navigate, and I appreciate their sustainability efforts. It’s a reliable Kiwi retailer that makes everyday shopping convenient...
rude lady at the counter. straight after a purchase i realised i got the wrong item which was totally on my part so i asked the person in the front if i could go back and exchange it for the right thing although i had already ripped the tag off the item and she said yes, the ladies should be able to attach the tag back on and sell it. i got to the counter and lady said yes and took the item away so i went and retrieved the right thing that i needed and came back to the counter and was served by another lady because the other one was busy. i explained to her that i had been with the other lady and she yes to the item exchange and she said “can you say that again i didn't hear you” in a very rude and dismissive way. i said it again and she grabbed the item and said “why did you take the tag off? now we are unable to resell it. you should have checked it before you left.” which yes i understand but she was raising her voice and said it with such a rude tone. also as i said i had asked the lady in front and she literally said they can resell it and the other lady SAID THAT I CAN EXHANGE IT!? terrible customer service. she needs more training before she comes across the wrong one who wont let her speak to them the way she did to me. didnt get her name but she had blonde streaks in her hair and is a person of colour (i am also a poc) and this was around 11am. once i get her name i will be writing a review again because she needs to get another job if she cant handle returns or exchanges.
Lori provided exceptional customer service today! She went above and beyond to help me with a product return and arranged an exchange from another branch. She was patient and had such a friendly, positive attitude throughout the process! Keep shining!
Great shop, but the person at the cashier ruined my experience by how rude she was ! She didn't even say hi or something she just yelled at me, "Do u want a bag ?" I told her I had one already but she add me one bag and start to put my stuff in. Then, she just said " 100$ thank you ! " and I didn't even finish to take my receipt and pick up my stuff she already screamed " next" . So thank you Mme Priyanka to be that rude, I'll never come back.
It’s such really affordable price you can get everything here from clothes electronics materials all it’s really good.
Pros Usually have good deals ($1.50 gummies, $2 energy drinks) in stock Spacious and well laid out Cons One fat black security is a bully (yelling at people with mask exemption) and is not fired yet - this bully is still employed Opens at 0800hrs so early birds cannot shop
They have horrible customer service as I was standing in the queue and when I went for payment the guy was shouting and angry with me. As the lady in front of me said that she actually give me permission to do before her as I just had one item but man that was behind the counter got angry and told me off!
I had marketplace offers and discounts and purchased over $200 worth of items. Nobody asked me to scan my coupons, as they do at the other stores. I then asked for a refund to get my offers and the staff weren't trained adequately and did not know how to do this process. Then there was a line and the customers were being arrogant. An older lady tried to assist and was shot down by her coworker. They don't have the best variety of stock either due to it being such a small store. Only shop here because I live in the city. Next time I will go elsewhere.
The Warehouse Auckland Central is located at 21 Elliott Street, Auckland CBD, Auckland 1010, New Zealand
You can contact The Warehouse Auckland Central at +64 9 213 0002
You can find directions to The Warehouse Auckland Central by following this map link
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