Jewelry store in New Zealand

“Am so impressed by the service and the exceptionally friendly, helpful staff. They replaced the gem in my ring under warranty and I am so pleased with them. Highly recommend visiting this store for beautiful - and different - jewelry.”

“I had a great experience at the Hornby store. The staff were friendly and helpful. I found exactly what I was after and the quality was excellent.”

“So grateful to Tessa for her awesomely kind customer service. I was disappointed by the quality of a ring we had purchased and was in the mindset that "I'd never shop there again", but Tessa totally turned me around. She listened, had great empathy and was so incredibly helpful. Going above and beyond to help me with choosing a replacement. She is an absolute star and I'd encourage anyone who is shopping for a special piece of jewellery to come to this store (And ask for Tessa).”

“I would like to commend Samara for her outstanding service at Michael Hill. She demonstrated exceptional professionalism, product knowledge, and a warm, engaging attitude. I initially planned to purchase a Tissot from Pascoes but was so impressed by Samara’s presentation and genuine customer care that I chose to buy a Seiko instead. She represents Michael Hill with excellence and truly deserves recognition. – Rahil Mehta, Founder, Markkiwi Ltd””

“Good car parking very near to the back entrance of Barrington mall Clean entrance. Easy to get around. Lots of specials easily visible. Ailse clear. Plenty of staff visible to ask for help. Available to get ladders to look for other stock. Very clear setup of different sections within the shop. Friendly and smiling checkout staff.”

“Seems others have had bad experiences however my experience was alot more positive. We waited outside the store as it was 8.58am to purchased 3x charms. 9am doors went up. The lady who served us smiled and welcomed us in querying if we knew what we were after, we showed her the pictures we found on the website and she brang them out right away, this was a gift for my mum and the lovely lady also sold us a cute giftbox and neatly wrapped it up. We managed to get another charm recommended by her which was a bonus as it was a great price. Thank you for making our visit today so easy and quick, service was 10/10. Mum enjoyed her charms and opening the boxes one by one as suggested!! Her smile was priceless”

“I would like to praise Regan at The Warehouse Stationery Ormiston. What a credit to his job. His customer service is exemplary and he deserves a 5 star rating. He organised me some empty printer paper boxes, which he phoned and left a message on my phone. Very impressed.”

“Ralph and his team helped us design our custom made ring and executed it perfectly. The personal touches throughout were appreciated, especially the delivery process. It’s stunning and we are so happy with it all. Cannot recommend them enough!”

“I have used The Village Goldsmith twice to craft beautiful rings for me. The service and craftmanship are impeccable and I cannot recommend them highly enough!”

“I’ve had 8 previous piercings as an adult, and this was by far my best experience. She is incredibly professional, everything is clean and done to a very high standard. Everything was measured perfectly and looked great, and barely hurt at all. I had no pain afterwards like throbbing, which is a first for me. She was also very friendly and welcoming, and I felt extremely comfortable. Also had very good aftercare instructions. Cannot recommend enough!!”

“Tian was helpful throughout booking my tattoo as it had to align with our travel plans. Friendly and extremely talented. I’ve been lucky enough to leave with a beautiful new leg piece. Thanks”

“A gem of a shop (sorry). Inside it's a very cool working workshop with an array of tools and vices etc. It creates a nice vibe of skilled, creative people crafting away. The range of original designs are the evidence of this. We had been looking around town and whenever the conversation came up about resizing a ring or changing a design it was always about them sending away to get it done, sometimes to China. At Patina you are talking to the Jeweler. It's very personal and creates a nice feeling of warmth to the pieces that you buy.”

“My GF surprised me with a very special birthday gift. She had secretly commissioned Nick at the Rolling Mill to hand craft a bespoke one of a kind ring. Nick had researched the geography of the Corromandel Ranges, and managed to create a carved 18-karat gold ring the captures 5 of the ridges and streams in the Corromandel Ranges, plus the profile of the shoreline and the profile of the ranges which is the view out our lounge window. The ridges represent us and our 3 daughters. Inside the ring Nick etched the Kohukohunui Maunga in the Hunua Ranges, with a diamond star for my kuri Ice. This ring is amazing, absolutely incredible!”

“Was bought a voucher for Christmas for the day workshop - had the best time! Dorthe has a beautiful workshop out the back, and assists you each step of the way to make something that you are really happy with. Could not recommend more highly.”

“Just a note to say thanks to you Courtney and the Village Goldsmith team. Heather and I are delighted with our rings. You listened carefully to us, designed our rings exquisitely in consultation with us and made best use of my mother's family stones and platinum. It's lovely for me to be able to see the stones sparkling on a daily basis, rather than being smothered, sitting in their brooch in a drawer. The whole experience was really outstanding, particularly your warm friendly service throughout and great communication. Seeing the 3D samples and knowing the excellent standards your jewellers work to gave us confidence. All that, plus completion was on time and within budget. Congratulations.”

“Really enjoyed shopping at the Featherston store this week. Penny was really Friendly and super helpful. I left with a gorgeous necklace.”

“We had a wonderful experience with Tory and Kirstin finding our engagement ring. We knew we wanted custom made and were impressed with their previous work. When we went to see them Kirstin accommodated us without an appointment and took over an hour just discussing potential options and diamond shapes with us. Within a week we had a selection of diamonds to choose from and spent time getting 'intimate' with the options with the expert guidance of Tory before making a final selection. Once we had chosen we thought it would take 4 weeks to be ready but to our surprise we got a call from Kirstin telling us our ring was ready after a week and a half. To say we are in love is an understatement. The ring is stunning and beyond description. Tory has an incredible talent! Next time we are looking for a custom ring this will be the first place we go. Thank you so much Tory & Kirstin! Sorry the photos don't do it justice because it really is stunning so I haven't added any.”

“Highly highly recommend. Recently I have visited Helen I would say at least 4 times, she and her staff go beyond the call of retail to help, big or small they offer the best service and always with a smile.”

“I have shopped at Affordable Jewellery Supplies several times, and will continue to do so. Customer Service is second to none, with advice and information freely given by the owner. All items i have purchased have been well packed and very good quality. The times i have had a question about availability, i have been answered the same day. AJS has become my go- to shop for all things jewellery, including tools.”

“Bought a small miffy keychain and arrived very quickly and came with lollies and a free keychain :) thank you so much!”

“DOR was perfect for my engagement ring. I really appreciate the level of detail and quality of service that I got. Michelle was a pleasure to deal with and everything was perfect. My fiancee cannot stop looking at the ring and it was our dream ring to design. I highly recommend Michelle and the DOR team for your engagement ring. Don’t hesitate to go with them. The quality speaks for itself. Thanks Michelle!”

“They are very kind, They help me for clean my bracelet !”

“I had a fantastic experience with Nolan and Vada creating a custom sapphire ring for my birthday. The whole process was seamless, with excellent communication at every step and so much helpful guidance in bringing my vision to life. The final ring is absolutely beautiful, and they even offered complimentary resizing at the end to ensure a perfect fit. I highly recommend Nolan and Vada to anyone looking for a special, one‑of‑a‑kind piece and exceptional service.”

“Everything about this experience was perfect. Being able to choose the diamond and compare prices of stones, metals and settings online is pressure free and gives you plenty of time to choose exactly what you want. I arranged to collect at the airport which was a smooth process and to top it off my fiance absolutely loves her ring. After finding Diamonds.co.nz I picked up the phone and talked to Claudia, she was friendly, knowledgeable and relaxed which was the exact opposite of the experience I had when looking in jewelry stores. Furthermore you get way better value for money than the stores. I cannot recommend them enough!”

“We were recommended Gary by a friend and we’re so glad we listened! We had three rings made by Gary and his team (our engagement ring and both wedding bands). The craftsmanship is stunning and you can really see the care and attention that went into every detail. Gary is not only incredibly talented but also a genuinely kind and helpful person. His team are also professional and clearly passionate about what they do. We couldn’t be happier with our rings and the experience overall. Highly recommend!”

“Great experience getting my beautiful diamond ring :) All done sight unseen after communicating with Ella. When the ring arrived it was perfect and exceeded my expectations. I am looking forward to visiting in person to organise my wedding band next. Thanks so much to the lovely Naveya & Sloane team xx”

“Trish Peng and her team were fantastic. Nothing was ever too much, from the beginning of the process to the end, any changes I wanted Trish just updated the dress. Her service was exceptional, I felt like every fitting was so personal. We had to postpone our wedding 10-months because of Covid and Trish’s Team made the whole process seamless. My dress fitted like a glove and looked beyond perfect. I was completely blown away by the incredible service by Trish and her team, I recommend Trish Peng to anyone wanting the perfect wedding dress!!”

“Thank you Scott for making the process of finding the perfect engagement ring such an interesting and stress free process! You’re the most knowledgeable jeweller I’ve talk to by far, and it’s clear you have the customer’s best interests in mind. Amazing work, you’re the man!”

“I recently had my engagement redesigned by Matt and I absolutely LOVE the work that he has done. The process was fun to redesign my ring, and the finished product came back timely and more beautiful than I thought! Matt has also made me several pieces over the years- some funky and some very classy! I highly recommend Bijoux Gallery for all your jewellery needs!”