Jewelry store in New Zealand

“I had a great experience at the Hornby store. The staff were friendly and helpful. I found exactly what I was after and the quality was excellent.”

“So grateful to Tessa for her awesomely kind customer service. I was disappointed by the quality of a ring we had purchased and was in the mindset that "I'd never shop there again", but Tessa totally turned me around. She listened, had great empathy and was so incredibly helpful. Going above and beyond to help me with choosing a replacement. She is an absolute star and I'd encourage anyone who is shopping for a special piece of jewellery to come to this store (And ask for Tessa).”

“I would like to commend Samara for her outstanding service at Michael Hill. She demonstrated exceptional professionalism, product knowledge, and a warm, engaging attitude. I initially planned to purchase a Tissot from Pascoes but was so impressed by Samara’s presentation and genuine customer care that I chose to buy a Seiko instead. She represents Michael Hill with excellence and truly deserves recognition. – Rahil Mehta, Founder, Markkiwi Ltd””

“Good car parking very near to the back entrance of Barrington mall Clean entrance. Easy to get around. Lots of specials easily visible. Ailse clear. Plenty of staff visible to ask for help. Available to get ladders to look for other stock. Very clear setup of different sections within the shop. Friendly and smiling checkout staff.”

“Seems others have had bad experiences however my experience was alot more positive. We waited outside the store as it was 8.58am to purchased 3x charms. 9am doors went up. The lady who served us smiled and welcomed us in querying if we knew what we were after, we showed her the pictures we found on the website and she brang them out right away, this was a gift for my mum and the lovely lady also sold us a cute giftbox and neatly wrapped it up. We managed to get another charm recommended by her which was a bonus as it was a great price. Thank you for making our visit today so easy and quick, service was 10/10. Mum enjoyed her charms and opening the boxes one by one as suggested!! Her smile was priceless”

“I would like to praise Regan at The Warehouse Stationery Ormiston. What a credit to his job. His customer service is exemplary and he deserves a 5 star rating. He organised me some empty printer paper boxes, which he phoned and left a message on my phone. Very impressed.”

“amazing customer service and great variety, my family really loved the bedsheets and beauty products.”

“Everything about this experience was perfect. Being able to choose the diamond and compare prices of stones, metals and settings online is pressure free and gives you plenty of time to choose exactly what you want. I arranged to collect at the airport which was a smooth process and to top it off my fiance absolutely loves her ring. After finding Diamonds.co.nz I picked up the phone and talked to Claudia, she was friendly, knowledgeable and relaxed which was the exact opposite of the experience I had when looking in jewelry stores. Furthermore you get way better value for money than the stores. I cannot recommend them enough!”

“I came to Layla to with a rough idea of the perfect engagement ring for my partner, but with no ability to describe what I was thinking in any detail other than in just a few words. Layla was amazingly patient as we iterated and tweaked, making the whole process a really amazing experience. Thanks again Layla, we absolutely love how it turned out and can’t wait to work with you again soon! Richard & Laura”

“Ralph and his team helped us design our custom made ring and executed it perfectly. The personal touches throughout were appreciated, especially the delivery process. It’s stunning and we are so happy with it all. Cannot recommend them enough!”

“Tian was helpful throughout booking my tattoo as it had to align with our travel plans. Friendly and extremely talented. I’ve been lucky enough to leave with a beautiful new leg piece. Thanks”

“I had a fantastic experience with Nolan and Vada creating a custom sapphire ring for my birthday. The whole process was seamless, with excellent communication at every step and so much helpful guidance in bringing my vision to life. The final ring is absolutely beautiful, and they even offered complimentary resizing at the end to ensure a perfect fit. I highly recommend Nolan and Vada to anyone looking for a special, one‑of‑a‑kind piece and exceptional service.”

“I have used The Village Goldsmith twice to craft beautiful rings for me. The service and craftmanship are impeccable and I cannot recommend them highly enough!”

“I’ve had 8 previous piercings as an adult, and this was by far my best experience. She is incredibly professional, everything is clean and done to a very high standard. Everything was measured perfectly and looked great, and barely hurt at all. I had no pain afterwards like throbbing, which is a first for me. She was also very friendly and welcoming, and I felt extremely comfortable. Also had very good aftercare instructions. Cannot recommend enough!!”

“DOR was perfect for my engagement ring. I really appreciate the level of detail and quality of service that I got. Michelle was a pleasure to deal with and everything was perfect. My fiancee cannot stop looking at the ring and it was our dream ring to design. I highly recommend Michelle and the DOR team for your engagement ring. Don’t hesitate to go with them. The quality speaks for itself. Thanks Michelle!”

“They are very kind, They help me for clean my bracelet !”

“We were recommended Gary by a friend and we’re so glad we listened! We had three rings made by Gary and his team (our engagement ring and both wedding bands). The craftsmanship is stunning and you can really see the care and attention that went into every detail. Gary is not only incredibly talented but also a genuinely kind and helpful person. His team are also professional and clearly passionate about what they do. We couldn’t be happier with our rings and the experience overall. Highly recommend!”

“Great experience getting my beautiful diamond ring :) All done sight unseen after communicating with Ella. When the ring arrived it was perfect and exceeded my expectations. I am looking forward to visiting in person to organise my wedding band next. Thanks so much to the lovely Naveya & Sloane team xx”

“Trish Peng and her team were fantastic. Nothing was ever too much, from the beginning of the process to the end, any changes I wanted Trish just updated the dress. Her service was exceptional, I felt like every fitting was so personal. We had to postpone our wedding 10-months because of Covid and Trish’s Team made the whole process seamless. My dress fitted like a glove and looked beyond perfect. I was completely blown away by the incredible service by Trish and her team, I recommend Trish Peng to anyone wanting the perfect wedding dress!!”

“Thank you Scott for making the process of finding the perfect engagement ring such an interesting and stress free process! You’re the most knowledgeable jeweller I’ve talk to by far, and it’s clear you have the customer’s best interests in mind. Amazing work, you’re the man!”

“I recently had my engagement redesigned by Matt and I absolutely LOVE the work that he has done. The process was fun to redesign my ring, and the finished product came back timely and more beautiful than I thought! Matt has also made me several pieces over the years- some funky and some very classy! I highly recommend Bijoux Gallery for all your jewellery needs!”

“Amazing experience, 10/10 recommend. Maca was super helpful and informative. The class was relaxing, fun and we learnt so much. Did not think we could actually end up with something so gorgeous but wow!”

“Sarah was so wonderful. I had a very positive experience and I love my new earrings perfect for my wedding! There is so much unique beautiful jewellery, highly recommend!”

“Well made, affordable jewellery. I purchased 2 pairs of sterling silver fine sleepers, and I'm so impressed with the quality. I've had them in for a month now - usually this would irritate my sensitive ears, but I've had no such problem! Good stuff!”

“I had family jewellery re-designed into a new ring. From the initial design process to the finished product the process was personal and professional, which was so appreciated. We now have a new family heirloom”

“I recently had an engagement ring custom-made by Brownsons Jewellers, and I couldn't be more thrilled with the entire experience. The ring, crafted in platinum with a beautiful diamond, turned out absolutely stunning - far beyond what I had imagined. I want to express my heartfelt gratitude especially to Jay, who was fantastic throughout the entire process. He is incredibly knowledgeable, easy to talk to, and really took the time to understand exactly what I was looking for. Once he grasped my vision, he designed a ring that not only met but exceeded my expectations in both quality and appearance. Jay kept in touch at every stage - from the initial design to the creation of the ring - and even followed up after the proposal to see how everything went. I surprised my girlfriend with the proposal, and she absolutely loved the ring. It made a very special moment even more perfect. I highly recommend Brownsons Jewellers to anyone looking for beautifully crafted jewellery and exceptional service. A big thank you again to Jay and the team for making this experience so smooth and memorable!”

“We had the greatest visit on our way home! I made sure to visit all Partridge locations in New Zealand this trip, Queenstown, Christchurch, Wellington and all 3 Auckland stores. Annie was the most fun, friendly, honest and professional sales assistant, she not only helped my wife pick out some stunning jewellery, we spent over an hour chatting about watches. I had a really fun time and walked away very happy and wish had more time to try more watches out. Thank you Annie! Hope to see you next time”

“The best jewellers ever! My partner worked with Marco to design my surprise engagement ring and it's absolutely perfect. Michele and Marco are so down to earth and approachable. Their follow up service is remarkable - they go above and beyond to ensure you're happy and the product is perfect. We will be returning when we eventually set a date for our wedding (!).”

“Amazing experience with four words. They were very helpful and very easy to work with. The ring we had a difficult stone to source and they went above and beyond to help arrange everything. We will be coming back for our wedding bands”