Michael Hill Vulcan Lane

Photos

Reviews

1. Akash Nicholas ★★★★★

   I was served by Dew and she was exceptional I had bought a bracelet for my girl and she wanted me to return it but thanks to Dew and her star service my girl was able to exchange her bracelet for a diamond ring she loved and a silver bangle. If it wasn’t Dew my Christmas would’ve been ruined but thanks to her I was back in the good graces with my girl. Thank you Dew and you will see me again.

   almost 3 months ago
2. Ambu Gurung ★★★★★

   Me and my husband went for jewelry shopping on oct 30 in Queen-Street branch and had an amazing time there. The best thing about the Jeweler ltd was the staff who was very kind and exactly the one every customers wants. She is none other than Dew C from Thailand if i am not wrong. Me and my husband really appreciate her amazing service. The way she explained, cares about every details of customer and offer discount as well. Honestly i was there to buy just a piece of earring but i couldn’t really stop myself with her service so at the end i brought three pairs of earring which are very elegant piece. Highly recommend if you are thinking to visit Micheal hill Vulcan lane branch QueenStreet.

   almost 4 months ago
3. Jay ★★★★★

   A big big thank to the wonderful and lovely team (Joy) (Veronica) (Dew) for their outstanding customer service, information and support true professionals ! They helped myself and my partner on selecting our engagement ring engagement watch and wedding rings it was an amazing, enjoyable and unforgettable experience ! (Highly Recommended)

   almost 7 months ago

1. Ruel Umbal ★☆☆☆☆

   I bought this gold chain along with Men's diamond band on 29/06/2023 from Michael Hill Jewellers, Queen Street store after they applied for my Gem Visa card.They didn’t explain to me enough about any products and any process of how to pay back to Gem Visa and terms. I realized this chain was hollow and I don't buy hollow jewelery as I had a bad experience in the past. But I was happy with this diamond ring so kept it with me and started paying off on my Gem Visa. I visited back to store after a couple of weeks and asked them to return this chain and put money back on my GEM card with their 30 days change of mind period. I couldn't believe the way they treated me like I am a thief or culprit, and their comments made me feel worse about me. They said: It is your job to ask us if this is solid or hollow, not our responsibility. We gave a coffee and cookies to eat and why you are returning this chain. They didn't even give me any GST receipt first time, only valuation so I don't even know individual price for both items. After going again, I saw $159 PCP product added in total without asking me. Please cancel this as I don't need it. I wasn't expecting this kind of treatment with an immigrant in New Zealand.I have left this gold chain with Michael Hill since 23/07/2023 and waiting for them to return my money on Gem Visa.

   almost 2 years ago
2. Zealia ★★★☆☆

   Very knowledgeable employee however really gets on your nerve and tries to upsell you. Guess they’re really good at their job but feels uncomfortable how much they push their way through to you.

   almost 2 years ago
3. Juan Facundo Cuello ★☆☆☆☆

   We got engaged two months ago but my fiancé never got his ring because of the liars and scammers at Michael Hill. Experts in ruining life events. Don’t waste your money here, you will never get your rings.

   almost 2 years ago

1. Jwana Liddell ★★★★★

   I have been a customer of Kaz for a long time and find her to be extremely knowledgeable and helpful. I appreciate her honesty and admire how well she takes care of customers. Always with a beautiful smile. Thank you Kaz for looking after me.

   almost 3 years ago
2. Miaad Husain ★★★★★

   I purchased a beautiful diamond ring for my fiance from here and the manager provided exceptional service to make sure we got my fiance's dream ring. She helped with the selection, size & delivery of it. Thanks for making it such a good experience.

   almost 3 years ago

FAQs