Jewelry store in New Zealand

“Amazing customer support, each and everyone person working there was great. Mark resolve the issue extremely well, even though they were out of stock on something but helped me get the right one.”

“Quick trip, in and out. Found what I needed easily - a new bedside lamp. No hassles waiting at the checkout. Polite and friendly service. Super happy with my lamp, and the price. Love it! ❤️”

“Janice was extremely helpful, and pointed me in the right direction straight away. Keep up the good work Janice!”

“Tina & Alice are fantastic! Always so accommodating and go above and beyond! Very quick shipping!”

“Very trusting Helen was, let me take two dresses worth 1000 on appro. Not many do that these days, glad to say one was perfect for my daughter. Beautiful dress.”

“A very classy store, excellent service and a great team led by Jen.”

“Hands down best clothing store in the bay, great team too, only clothing brand around where the fabric lasts and holds up over the years, good quality material and always looks fresh, keep up the good work team, legends.”

“Great service from website. Love my earrings!”

“Love companies that are willing to go the extra mile for you. Thanks Silvermoon!”

“I came into the botany store yesterday to find a gift for my dad, I was served by Tanvi, she really knew what I wanted she gave me so many options to choose from. At the end I found this watch which I really liked. Her service was amazing and so professional, really tailored to fit what I wanted. Even gift wrapped it for me. Highly recommend this store to anyone wanting A++ service!!”

“Staff are amazing as hell. They are always helpful, caring and not pushy at all.”

“Pandora in dunedin i went for the first time i actually went there to exchange the ring size which my husband had given it to me. I bit wanted a smaller size so we went there and got it exchanged. The experience was very fine as nothing much to do and it was all done.they have the good selection of jewelary. Again i had shoped a paring ring to my below ring and i found it very cute like kiara.”

“I needed a ring resized and was overwhelmed with choice about where to take it, but so glad I went into Michael Hill Te Rapa. They made the process so easy and were very accommodating and friendly, even though the ring was purchased elsewhere. Thanks Team!”

“Amazing customer service! The shop assistants were so helpful and patient. I also loved all of the displays, love this Pandora!!”

“Am so impressed by the service and the exceptionally friendly, helpful staff. They replaced the gem in my ring under warranty and I am so pleased with them. Highly recommend visiting this store for beautiful - and different - jewelry.”

“I had such a lovely experience at Pandora Albany today! Unfortunately, I don’t know the staff member’s name, but she had long blonde hair. She was incredibly kind, patient, and really listened to what I wanted. From our chat, I understood she’s quite new to Pandora, but the customer service she provided and the way she helped me proved her great skills. I came in a bit unsure, but thanks to her guidance I found the perfect piece from the new collection and I loved it so much I wore it straight away! I’ll definitely be coming back to see her again.”

“Banged out a quick visit to Pandora Riccarton. Thanks to Brianna for being there beginning to end, her willingness to connect my thoughts to a gift was just top tier outstanding.. Pandora riccarton you have Outdone yourselves with that engraving machine on site and so this visit was just absolutely spot on perfect. Love to see companies leveling up ✨ and so this review was totally necessary . My sister loves her gift! And I love that for us. Thannnx a tonne pandora”

“I had a great experience at the Hornby store. The staff were friendly and helpful. I found exactly what I was after and the quality was excellent.”

“Amazing experience! I’d like to thank Riana and Tony for their exceptional help in finding the perfect wedding band for me and my fiance . We had an issue with the ring size not being available, and i were told it could take around 4 weeks or more to get it. But somehow, they managed to find the right size, and it will arrive this week! Such a professional team and service beyond expectations. This was my first time shopping here, and it definitely won’t be the last. Thank you so much”

“I must command the excellent service I got today at the Warehouse Albany. A product I needed was not on shelf. The customer support went out of her way to find one in the shop but none was available. So she phoned another shop (Glenfield) and had one reserved for me to pick up on the same day. Excellent service. Thank you Helen Hadlee”

“I have experienced some challenges with the customer service at this particular warehouse. I continue to shop here due to its convenient location. My five-star rating is specifically for my Boxing Day shopping experience. I sought assistance from three different individuals, all of whom were unable to help me. This five-star rating is dedicated to 'Ben,' who graciously took the time to retrieve items from boxes as they were not yet on the shelves, and to the young lady at customer service, who typically works at the self-checkout. Both individuals provided exceptional assistance.”

“Shana was absolutely wonderful, helped me and my partner pick out the perfect engagement jewellery. She listened to us and got us an amazing deal. Made the entire process super easy! Thank you :)”

“Approxmetly 8.43pm 29/12/25. Such wonderful service this evening from Wendy. I went to queue and she dropped what she was doing to ask me to come to the desk so she could serve me. I had a bag of kettles and a 90L Sistema storage container. She asked me how my day was and if I had a busy Xmas. She was very easy to engage with after a long day at work. She discussed about the great price of the Sistema containers and may have mentioned that, at that price you could get two! It was indeed good value and her upsell almost made me buy another one. I will discuss with my wife this evening and may come back and buy another two. Keep this wonderful wahine on, she is very motivated and an asset to your store!”

“Really good experience being served by Yasmin. Came in for a gift for my friend and something small for myself and was done in a really short time. Great place and will definitely go again.”

“Dropped by the store today and had an excellent experience. Maria was fantastic, incredibly knowledgeable and genuinely helpful. Highly recommend this place to everyone!”

“Didn't have my glasses on and paid for items that must've been scanned before I used the checkout. I didn't realise until I left the store. When I went back the staff at information and security couldn't have been nicer and understanding. They checked the footage and gave me a refund, so thank you, even though it was technically my stupidity for forgetting my glasses!”

“I came in looking for a product. Unfortunately it wasn’t in stock however Kara was incredibly helpful and looked high and low for the product. She even checked in the stockroom to locate the item. Exceptional service.”