Michael Hill Glenfield has the worst customer service. Smirking, hostility and teasing customers is what makes this place terrible. Staff's professionalism is equivalent to a bunch of children at a school playground. Very disappointing behavior.
The staff at Glenfield are always very helpful and kind. They really take time to help you find the perfect gift. I always leave the shop feeling valued and taken care of. ☺️
I bought a necklace as an anniversary gift for my girlfriend and they assisted me very well and they are also very informed about recent trends and designs. Would definitely buy from here again :)
I bought diamond earrings for my partner for her birthday. It was a very reasonable price and the service was exceptional by Mr. Hanil. I will recommend it to my friends and family.
Quality of Michael hill jewelery products have been going down hill consistently for a long time and it looks like consumers are holding them to account throught online reviews and mainstream media!
Good staff, the lady was very helpful with my kids' Mothers Day shopping.
This is not good. If you want to shop where the service is arrogantly, the products fall apart and they don't stand by there products this is where you should go. NOT. I'm so offended that I spent a lot of money a year purchasing a gold chain that now has a fault and they will not repair it. They certainly do not understand customer service , repeat business or word of mouth. The staff are rude and give each other glances and smirks while talking to me. hideous and unprofessional representation. If you are wanting a professional service and quality products I would shop somewhere else
This place and location has been awful to deal with. We have been trying to get our money from them for months after they promised us a solution to a ring that didn’t fit and couldn’t be resized. Every time we go in, there is someone new in charge. We have no money from them and they already took the ring back. Daylight robbery. Buyers beware.
My husband went to buy a gift for my birthday at this store. He said one of the staff members, Anna, was very patient and showed him a wide range of jewellery and gave him good advice. I'm very happy with the gift! We will definitely go back again in future!
Michael Hill Glenfield is located at Downing Street, Glenfield, Auckland 0629, New Zealand
You can contact Michael Hill Glenfield at +64 9 442 1026
You can find directions to Michael Hill Glenfield by following this map link
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