Household appliances in New Zealand

“we had a problem with 2x products we purchased. .we returned them...not a problem..Rodgers and Wendy were the ones that helped us..we were offered a money back or a purchase another product..we go a product similar..thank you again for your fantastic service..which seem to be missing these days..thank you again”

“Lovely little Mitre 10 with the most common things you might need to grab. The staff are very friendly and welcoming.”

“Great experience at Bunnings Warehouse. Staff were friendly and helpful, and I easily found what I needed for my project. Good range of brackets and screws, and prices were reasonable. Always a reliable place for DIY supplies.”

“Just want to make mention of a wonderful employee you have at Bunnings Silverdale, Ray! She was professional, caring and valuing of her customers, putting them first. I returned a Ryobi lawn mower as I got the wrong one, she made the process smooth and easy - I walked away with the correct one. Thank you Ray!”

“Amazing flowers last week at Mitre10 Albany. They always have a great variety for such great prices. Love it”

“In my opinion this is by far the best store, super clean well presented and plenty of choice. I travel from New Lynn to visit this store, the dri e is quick and relaxed. Thanks team”

“We love the cafe in this Mitre 10. Their fries are much better than all other Columbus Coffee in town. Apart from the cafe, we look for interesting plants there as well. It never let us down.”

“5 star review for the lovely young Pasifika woman (apologies I didn't catch her name but wanted to make sure she was identified) who assisted me on the 25th of June around approx 5/6pm with my dehumidifier. I brought in my dehumidifier (almost at 2 years old) due to electrical faults and concerns, wanting to check my warranty and if I could get some help. Initially I was assisted by an older lady who misunderstood my request thinking I was after a return/refund, after I had specifically asked for some help with my machine that had sparked when I plugged in & was wanting to know if it was still under warrant and/or if someone could help fix it. She then proceeded to tell me I needed a receipt even after I showed my online contact with Mitre 10 noting the staff could call the shipping store upon arrival to assist and get the receipt details as it was an online order, but she told me to ring the store myself. As I went outside to grab the machine from my car & brought it back in with my daughter, I hear the woman telling the young lady I was after a refund/return which was in fact untrue, I quickly corrected her and this is where the young lady came in and helped me out. As I purchased online there was no physical copy but she was super helpful as I showed her the email contact with Mitre 10 & online details i could provide, The young lady got the initial staff member to call up the shipping store and was just super helpful and sorted it out fast and efficient. Great customer service, attentive, listened to what I needed and I was able to get a replacement as I was still within my 2 year warranty. The difference in service was visible & I think shes a great example of perfect customer service. Thank you very much to this young lady- approachable, super helpful and super happy with the outcome.”

“Good outlet with good options and there is a pharmacy as well. 4 EV charging station with fast charging option. Free parking in the complex lot. Good store overall”

“Love it. Young lady that served us is a rock star.”

“Awesome staff, always have what I need. Good quality and good prices. Excellent place to stop to get what you need”

“I think it would have to be the best mitre 10 mega in the county. Im from Auckland but was doing repairs to my house in Tauranga . Your staff are just amazing .especially the two ladies named SHONA & ROBYN .They went out of there way to find every items i needed and also pointed out what would work best . I have a lot more work to do to the house and apartment but will only go to Mitre 10 Mega from now on . Those ladies should have a payrise ! Awesome experience at your store. Cheers Gerry”

“Helpful team. Knowledgable, good prices, are open to price matching but in my case they were actually the cheapest from when I looked. Heck, they didn't have to do sales talk at all they were just knowledgable answering my questions and I ended up upselling myself for a slightly better more pet-designed vacuum. Huge night n day difference in the house I love it! Lovely team.”

“Great friendly and efficient service. We were assisted straight away to help find what we were looking for. Great prices too.”

“I bought the pork spare ribs and they were so full of meat and delicious. I’m a weekly regular at Mitre10 Papamoa and every single staff member are so friendly and knowledgable, a true credit to the owners. Thank you. Jules Walker”

“Top store i went in searching for a silicone sock for my old 3d printer while there was none in stock the manager went above n beyond and found be something suitable from out back that was no longer sold by them but worked perfectly ,also as it was old stock not listed she gave it to me at no cost which made my day i missed getting her name but shout out to her for top customer service and the guy on counter who also was super helpful”

“Always such fresh quality offerings. Exceptional and well priced.”

“Friendly service but they do shut pretty early on weekends make sure to check the hours”

“Great service! Perfect range of products for all budgets and styles. Happy with our fridge and freezer, will be back for next lot of needed appliances!”

“Very big Mitre 10, the name suggests. The Mitre 10 staff team also never fails to answer questions about their products well.”

“It was great service was attended to straight away they helped me spend when I wanted to and got what I wanted as well as got myself something that works perfectly fine and love what I brought. I brought a soda stream machine kit and it is great. I'd go back again if I had something to buy definitely. They were helpful and they were friendly and polite with a smile.”

“Awesome store, Brought a TV from Smith's City, "Stephanie R" has been a great help in getting this to Tokoroa with excellent communication skills and a kind nature. This gurl is a true asset to the company. Thank you!!!! I look forward to future shopping, maybe in-store after lockdown...”

“Always been a good outlet. Went in to hire a Bunnings van for a couple of days. Very good value to move things about with.”

“Just had a great experience at Mitre 10 Glenfield. purchased Ego lawn trimmer and blower and the service and knowledge from Richard was superb. Three days later he assisted me in filling out a redemption claim form. No trouble and always with a welcoming smile.”

“Bunnings Warehouse Porirua is much more than a hardware store; it's the ultimate hub for all home improvement, gardening, and DIY projects in the Wellington area. This store is a cornerstone of the community, consistently delivering a top-tier shopping experience characterized by massive variety, competitive prices, and truly exceptional team member support. The sheer scale of the product range is impressive, covering everything from essential building supplies and high-quality tools to stylish home decor and an extensive outdoor nursery. The user-friendly layout and clear signage help make navigating this mega-store surprisingly efficient, ensuring you can quickly find the exact item you need, whether it's a single lightbulb or a full kitchen renovation kit. What truly elevates Bunnings Porirua is the fantastic staff. They are consistently friendly, highly knowledgeable, and ready to assist with a genuine eagerness to help customers solve problems and find solutions for their projects. Beyond retail, the store demonstrates a strong commitment to the local area, frequently hosting engaging, free workshops—including popular Kids D.I.Y. sessions—that encourage learning and creativity within the community. Coupled with convenient services like Click & Collect, ample parking, and the iconic weekend sausage sizzle, Bunnings Porirua makes home improvement feel accessible and enjoyable. It is highly recommended for professionals and D.I.Y. enthusiasts alike.”

“Really helped my decision between macbook m3 15" and m4 13". Very insightful. Decided on m3 15". Thank you especially to the person at JB who I did not but should have asked his name.”

“Excellent service every time at Bunnings Mt Roskill. Clayton is incredibly helpful and professional. I often come in with photos and videos of items when I’m not quite sure what I need, and he always takes the time to look, explain the options clearly, and point me to the right product. His knowledge and patience make the whole process easy and stress-free. Truly great customer service.”

“We were served by a lovely young lady in the paint department who helped us find the right paint to match the small sample we gave her. She was very professional and went out her way to find what we needed. If we could remember her name we would recommend people go see her.”

“Shout out to your awesome worker Emma..she was superb...after asking 2 different staff for a product and was told to go and look at different aisles with no luck..after wondering around for 5 mins,bumped into Emma and she actually took me to the aisle and showed me the product and also recommended some more products...made my day..thank you Emma”

“Bunnings Warehouse Grey Lynn is a popular hardware store in Auckland that offers a wide variety of products at reasonable prices. The staff is generally friendly and helpful, and the store is well-organized and clean. However, it can be crowded at peak. Overall, it is a good option for DIY projects and home improvement needs.”