Home goods store in New Zealand

“Excellent service and follow up from Kelvyn thank you for your service it was very much appreciated”

“This is a small little tea bar in the northwest mall just at the entrance. It's really gorgeous. The decor is stunning and service is nice. There is a huge range of tea and snacks. However the best tea is cinnamon and vanilla green tea. The prices are really good as well. Tea cups and teapots are fascinating. Definitely worth trying for all tea lovers !”

“I had the pleasure of meeting Kiran. She was absolutely amazing and knowledgeable. She helped me complete my purchase and made it very easy to make a choice. Her customer service is amazing. She knew the difference between all the razors as well. I am very happy with my pitbull”

“I recently dealt with Saniya at this store and I found her to be extremely competent and excellent with customer service. It makes such a difference when sales people genuinely want to help you.”

“I must command the excellent service I got today at the Warehouse Albany. A product I needed was not on shelf. The customer support went out of her way to find one in the shop but none was available. So she phoned another shop (Glenfield) and had one reserved for me to pick up on the same day. Excellent service. Thank you Helen Hadlee”

“I have experienced some challenges with the customer service at this particular warehouse. I continue to shop here due to its convenient location. My five-star rating is specifically for my Boxing Day shopping experience. I sought assistance from three different individuals, all of whom were unable to help me. This five-star rating is dedicated to 'Ben,' who graciously took the time to retrieve items from boxes as they were not yet on the shelves, and to the young lady at customer service, who typically works at the self-checkout. Both individuals provided exceptional assistance.”

“Great deals, Awesome customer service experience, I made my decision on the appliance in no time. He who served me, provided me reasonable insights into the products that was on display helping me zero in on the one that picked quite easily.”

“Great staff So helpful and happy easy to deal with Lots of parking Good open store Very clean”

“Good store. I've bought every device ive ever owned from this store and I will every time. Great staff. Good location. Decent parking.”

“5 star customer service by Manager Mo and Team member Theo! Had a great shopping experience guided by very knowledgeable staff.”

“Approxmetly 8.43pm 29/12/25. Such wonderful service this evening from Wendy. I went to queue and she dropped what she was doing to ask me to come to the desk so she could serve me. I had a bag of kettles and a 90L Sistema storage container. She asked me how my day was and if I had a busy Xmas. She was very easy to engage with after a long day at work. She discussed about the great price of the Sistema containers and may have mentioned that, at that price you could get two! It was indeed good value and her upsell almost made me buy another one. I will discuss with my wife this evening and may come back and buy another two. Keep this wonderful wahine on, she is very motivated and an asset to your store!”

“⭐️⭐️⭐️⭐️⭐️ Amazing Service from Lucy! I had such a lovely experience with JB Hi-Fi thanks to Lucy, who helped me on 14/10 around 5:20 PM. She was super friendly and helped me pick out a vacuum cleaner and a microwave that were just right for me. Lucy noticed that I might struggle to carry the items down to the car park, and she immediately went to check with the store manager to see if someone could give me a hand. She even helped me find my car — I’m not great with directions — and, together with another team member, carried everything right to my car. Her kindness, initiative, and genuine care really made my day. Big thanks to Lucy for going above and beyond — that’s what great customer service looks like!”

“great customer service, lovely workers. i recommend this store 101%! Dave deserves a raise. :) lovely man”

“Recently purchased a SD card for my Dash Cam. Works like butter. Will come back to buy other stuffs as well in future. I loved the fact that you can check online if the item you are looking for is in stock or not .”

“Didn't have my glasses on and paid for items that must've been scanned before I used the checkout. I didn't realise until I left the store. When I went back the staff at information and security couldn't have been nicer and understanding. They checked the footage and gave me a refund, so thank you, even though it was technically my stupidity for forgetting my glasses!”

“I came in looking for a product. Unfortunately it wasn’t in stock however Kara was incredibly helpful and looked high and low for the product. She even checked in the stockroom to locate the item. Exceptional service.”

“Lori provided exceptional customer service today! She went above and beyond to help me with a product return and arranged an exchange from another branch. She was patient and had such a friendly, positive attitude throughout the process! Keep shining!”

“Well stock and very clean, this branch’s Easter products has more variety and well priced compared to Kmart. Staff member Deepak was amazing, it is refreshing to see an employee who is passionate about his job, positive, friendly, patient and very helpful.”

“So many bargains and the first time visiting this store. Loved the grocery area and variety of cheap produce. Definitely will be a weekly visit now”

“Josh just saved my Christmas. I was after a Disney plushie for my gf’s mother, that had an annoying sku which multiple plushies were linekd to. I’ve been to two other Warehouse locations and had been met with lackluster customer service; pointing me towards the direction and/or not bothering to investigate stock amounts. And then I met Josh. This man looked up the sku, grabbed a ladder, and went hunting. The situation was getting dire as each box he went skimmed through failed to match what we were after. The last box looked grim, but as he turned it around, low and behold was the fateful sku I’ve been feining to find. The toy was raised out of the box like a new born child and passed to me. In that heart racing moment I promised to Josh that I’d write him a Google review. Please give him a raise.”

“Bought cookies and cream! they are the best in town ❤️”

“This high rating is for Cullen and Andrew who delivered and installed the new washing machine. Harvey Norman would be hard pressed to find two better representatives of perfect after sales service. Friendly, knowledgeable, efficient just a great experience.”

“I recently bought a mobile from Noel Leeming Lower Hutt branch. I had pleasure of interacting with Geetika customer service agent. Her professionalism and promptness were truly commendable. She was exceptionally knowledgeable and went above and beyond to ensure my concerns were addressed effectively. The level of customer service provided exceeded my expectations, making my experience with the company a positive one. I highly recommend Geetika to anyone seeking reliable and efficient customer service at Lower Hutt branch.”

“I had a new gas heater installed which left a gap from the old to the new in my carpet, the young fella Scott came out & he did a fantastic job with the repair as my carpet was only 2 years old & having this gap was not looking good but Scott repaired it, you would never know there was a hole, looks good as new & the workmanship was outstanding, thank you Scott, your an asset to Flooring Xtra :)”

“I want to thank Wendy on Tuesday and the young man on Sunday that helped me with professionalism and politeness on a mix up of cat food price. It's people like you that makes the shopping experience enjoyable wanting to return to your store. Thank you”

“Great range of products. The best place to go for craft supplies of every sort. Plus Goldcard discount.”

“We have just purchased our bed from this store..Ritika has been excellent to serve us with best options and also made sure that we are satisfied with our purchase.Polite and experienced salesperson and would definitely recommend this store if you are looking furniture at reasonable prices ⭐️⭐️⭐️⭐️⭐️”

“I was sent to this place as the main shop was closed. Awesome service and real bargains to be had so watch out for the adverts.”