Furniture in New Zealand

“Just purchased a Microsoft Surface tablet and other items from the Silverdale branch. Fantastic service from all staff every time I buy from there. Especially this time! Service from Ethan Berlyn was outstanding! Not pushy, knowledgeable and sold me what I wanted, and needed based on his own personal product experience. Highly recommend Ethan as a point of contact. Thanks Ethan.”

“We own a Property Management Company, based in the Wellington Region. We use Smiths City for any appliances that need to be replaced. They're always competitive on pricing and provide quick delivery and installation. Happy, repeat customers here!”

“I would like to say a big thank you to Aditi for her wonderful customer service. I had to visit the store three days in a row because my online order was delivered in separate parts. Each time, Aditi served me kindly and patiently. When I came back to ask about replacing one of the items that looked repacked, she handled the situation very professionally. She checked with other staff and helped me resolve the issue quickly. Thank you again for the great service — I really appreciate Aditi’s help, and I will definitely come back to shop again.”

“I had an excellent experience at this store. The staff were very friendly, welcoming, and went out of their way to be helpful. It’s rare to come across a team that is both professional and genuinely kind, and they made the visit smooth and enjoyable. I would highly recommend this store to anyone looking for great service and a positive experience.”

“Great store, well presented, loved the Smart home displays, staff were gathered around the counter, however, they did ask me if I needed help with anything which was nice.”

“Went in with a keyboard that was faulty. It was past its warranty but the manager, Tim, was so friendly and gracious and gave me a full refund. Great experience. He really went above and beyond my expectations and I'll definitely be shopping here again.”

“Excellent service and follow up from Kelvyn thank you for your service it was very much appreciated”

“I recently dealt with Saniya at this store and I found her to be extremely competent and excellent with customer service. It makes such a difference when sales people genuinely want to help you.”

“Hugely helpful in printing off the complete text for my book. Appreciated their advice and assistance”

“Smiths City l get new furniture for Home”

“Special commendations for Phoenix at Noel Lemming Newmarket!! He helped me to select the right phone that met my needs. Excellent salesman, knowledgeable of the products and the differences between the specs and patient while you mull over your options. Really happy with the service and expertise from this guy.Thank you Phoenix for your help.”

“Went to New Lynn today to get a new phone for my dad. I’d like to thank Sahiba for her excellent assistance during our purchase. She was very helpful and made sure we found a new phone at an affordable price. Great customer service!”

“Ashish made the experience of buying a new TV seamless, easy, and helped us find exactly what we want. Amazing guy and knows his stuff.”

“​I would like to highly recommend Tanveer at the Noel Leeming Manukau store. My experience with him was exceptional. ​Very Knowledgeable: Tanveer demonstrated a high level of product knowledge. ​Honest Reviews: He was great about providing honest reviews on products, which helped me make a well-informed decision. ​Very Helpful and Polite: His service was consistently helpful and polite throughout my visit. ​Tanveer is a valuable member of your team and I would definitely seek out his assistance again.”

“Always a pleasure to shop, team members are amazing even during black Friday deals. Highly recommend this location and store”

“Had the best customer service experience ever in the store. Specially sharing my experience with the Indian one. She was really nice, helpful and kind. She knew how to handle my situation. Not only this, I stayed a while and saw her helping out others too in a similar fashion. God bless her soul. We do need more of such people.”

“Visited 18/06/2025 03:15 pm - I’ve been visiting Warehouse Stationery Smith City over the past month, and I want to specially commend Mrs. Anna from the Photo Department. She is absolutely lovely—professional, humble, and genuinely warm. Every time I’ve interacted with her, she has been charming and exudes a positive attitude that makes the shopping experience so much more enjoyable. Her helpfulness and friendly nature truly stand out, and I always look forward to seeing her whenever I visit. I sincerely hope Warehouse Stationery recognizes her value and doesn’t let go of such a wonderful team member. Thank you, Mrs. Anna, for your excellent service and kindness!”

“Great place for a shopping experience. Laid out well with no hindering isle stacks. Signage and ticketing is better with honest prices or discounts. The rewards card is alright in accumulated points but the basics like milk, bread, flour, eggs, sugar etc... should accumulate better points. Otherwise great teamwork.”

“Shout out to the male staff member (sorry we didn’t get your name) on Sunday afternoon @ papamoa store. We needed a new tv remote after our doggies had destroyed the original. Thank you for guiding us to them & making sure we had the right one. Great customer service. Well done.”

“I was sent to this place as the main shop was closed. Awesome service and real bargains to be had so watch out for the adverts.”

“I had a great experience at Noel Leeming today. Bony, the sales representative, was very helpful in guiding me through purchasing a mobile phone and SIM package. His professional assistance and friendly behaviour made the process smooth and easy. I am fully satisfied and highly recommend his service.”

“I recently purchased a sofa from this store, and while I encountered some complications with the delivery, I have to say the experience was turned around thanks to the incredible customer service provided by Caleb and Marina. Both were patient, professional, and genuinely invested in resolving the issue. They went above and beyond to ensure everything was sorted out smoothly, and I truly appreciated their help and attention to detail. The sofa itself is absolutely beautiful and of great quality, making the effort worth it.”

“I bought a rice cooker here, but I just wanted to say that this is how employees in any store should behave. There were no nosy employees asking me if I needed help, no one to shadow me as I walked around looking for the rice cooker. Good job management!.”

“Great prices and discounts . Staff are helpful . Looking forward to the Bertie chair and the barstools!”

“Great! I had to buy a washing machine and the sales person has been extremely helpful. Also arranged the warranty and organised delivery in a few minutes.”

“Brought a customized mug and tile for mother's Day at a great price. Awesome service”

“Brought a customized mug and tile for mother's Day at a great price. Awesome service”

“Bought the Cancun super king (& many other beautiful furniture pieces) from Freedom Furniture. The many lovely staff and great service at Freedom Furniture got us heading back repeatedly for our furnishing needs.”