Hospital in Auckland

“Great staff . Dr Russell has always been helpful and providing professional advice. Consultation have always comfortable and easy when dealing with medical issues. Thanks Doc”

“I went for my X-ray and ultrasound tests today (28th July 2025) at around 10:40 AM. I was warmly greeted at the reception with a lovely smile, which I really appreciated. I would especially like to express my gratitude to the Sikh Doctor (apologies if I’ve described this incorrectly, as I unfortunately forgot to ask his name). He was remarkable—very kind and an exceptionally good listener. I also had a great experience during the Doctor at ultrasound. So, thank you to the entire AXS team—especially the X-ray technician. Well done, and please keep up the great work!”

“I have had the most lovely experience for my first time seeing a gynaecologist and getting an ultrasound. I felt so comfortable and safe. The most friendly service, I have felt so heard looked after and the communication has been amazing. Things have moved so smoothly.”

“They're very kind to me i dunno why people say the receptionists are very mean. Once you get to know them they are very nice the nurese did my liquid nitro and kept on reasurring me that it would be ok .”

“Dr Rebecca Ly is a wonderful doctor who really cares! The doctor offices in general are clean, organised and not intimidating. Reception is always warm and friendly and they’ll always do their best to find an appointment for you as soon as possible. After miserable experiences at other practices, I will go out of my way to stay enrolled here!”

“To all the doctors, nurses and support workers in in the kids first ED- from a mom who had two overnight admissions with two of my kids within a week’s span. One a suspected accident related issue and the other a medical issue. You all are superstars, doing your best and beyond tirelessly even in the middle of the night to make sure each and every child is taken care of. Your services are nothing short of legendary. With sincerity I can say both my children were attended and treated to the best care in the best possible duration. Thanks a million once again.”

“Today we went for a withdrawal in Westcity Bnz and one staff i think named Rizwana approaches us and she gave us alot of information about getting our car insurance and also helped with opening our cards for overseas travel as my husband was travelling the next day. Very friendly and great attitude, appreciate the kind support provided to us.”

“The lovely Fijian/Indian Sonographer at Horizon Henderson was exceptionally professional, made me feel at ease and comfortable. He explained things to be in a way I understood without using too many medical jargon words. The guy knows his stuff, apologies I did not catch his name! Highly recommend booking with him. I had an inflamed gall bladder and multiple gall stones.”

“I've been seeing Dr Henderson for over 5 years now. Excellent doctor. Very knowledgeable, thorough and has a demeanor that is very easy to communicate with. I don't live close to the clinic anymore but the extra travel is still worth it”

“Totally Psyched have supported our children's needs for over 18months. This has been through one-on-one sessions, assessments for ADHD. TP have always put the needs of the children first and communicated where applicable and required. The staff have a vast field of expertise and continue to develop and support the children as requirements change. The staff are friendly and more than accommodating with appointment slots. There is always someone to communicate with and I have found them professional and factual with report writing and support. Thank you to all the team at TP.”

“So very thankful for my dental work done today. Very lovely dentist and assistant. Very comforting throughout. Going to the dentist makes me anxious but they were really good and made me feel calm. Didn't hurt like it usually does at other practices either. Also didn't have the usual gasps and overeactions other dentists have given me in the past over the state of my teeth - absolutely no judgement. Price was extremely good as well, couldn't quite believe it. Very relieved and thankful to have found this place, honestly was blown away, the whole package - highly recommend.”

“Highly recommend this practice! We recently moved to a provider linked to our health insurance, but have been with Te Puna Hauora (Northcote) for several years after a recommendation from whanau. *Convenient parking with plenty of spaces. *Welcoming receptionists who communicate well and ensure patients know to register their car details in the kiosk every time. *Flexible payment options, including online banking. *The Health Tracking app makes booking appointments and repeats easy. *The pharmacy next door is great for urgent meds, and prescriptions are sent to your preferred pharmacy when not needed right away. *Nurses are caring, and the check-in process is smooth. Just arrive 15mins prior to your booking as advised. *The doctors, especially Dr Nehal Al-Reffe, are attentive, empathetic and thorough. She was definitely our favourite. *We've been lucky to be there when they had some donated packaged buns/bread for free that we took advantage of, something I've never seen at a GP before. I’ve seen reviews about dated decor, wait times and rude service, but in my experience, wait times are normal for any busy GP and rude service is not our experience. *The decor is not modern, but clearn, comfortable and warm. *Receptionists handle difficult situations (patients) well, and there’s signage about querying wait times after 30 minutes. Basically - if you are patient, respectful and communicate clearly and kindly, you'll go well here (as at any other GP.) We’re grateful for their support, particularly for my daughter's ADHD care and my post-WLS check-ups.”

“The district nurses are very care to patients and professional. Reception ladies are also very kind. It opens 7 days a week, even on the public holidays. Plus, there are always plenty parking spaces. I really appreciate their working on my wound care.”

“Experienced amazing care from the team today from reception and triage team as well as Dr Munro. I have severe back pain caused from an injury a few weeks ago and the care provided by the whole team made me feel at ease. I was seen to promptly and was given a bed to lay down on in a room as I was to uncomfortable to stand or sit down on a chair. The nurses checked in on me regularly and everyone took their time with me and made me feel listened to and truly cared for even though I could tell how busy you all were. I truly appreciate everyone for the care provided today ♥️ thank you so much xx”

“Last week, my mom and I went to the AA to handle some car-related matters. We happened to meet one of your colleagues named Josh. He first explained the details of the process to us, then guided us to the area where we needed to fill out the forms. Josh patiently explained each question and helped us understand many things we were unsure about, providing clear solutions to our problems. We were very impressed by his excellent service attitude and patience, which was much better than what we’ve experienced at many other AA locations. We arrived at around 4 p.m., near the end of a long workday, yet Josh still took the time to carefully explain everything to us without rushing. When we walked out of the AA, my mom told me that we must make sure to thank Josh properly. Because of our busy schedules, we forgot to do it right away, and only today my mom reminded me again. So, we just want to say a big thank you to Josh for his help. Next time, if we have any car-related matters, we will definitely go to Josh again and recommend our friends to find him too.”

“The staff are lovely from the minute you step through the door. I had Mel today as my medical provider and she was brilliant. Mel genuinely cares and is very knowledgeable.”

“The director of this clinic stands out for her compassionate and thoughtful approach to caring for people. She has consistently demonstrated kindness, empathy, and a genuine interest in myself and the well-being of others.”

“Nothing but positive reviews for the Doctor at Kroad Medical Centre. All in all, she is SOLO so she does it all on her own. Patient's need to give her empathy. Today, I really needed to see a Doctor. I called 3 Different Doctors, DR Chand was able to see me the same day. Yes it was a bit of a wait, however I didn't have to wait weeks and weeks to get better. Dr was very understanding, provided professional advice and I received the care I needed. Again, some people need a bit of empathy for the Doctors when medical is a very long wait these days.”

“My husband went to Botany SuperClinic Public Hospital in November 2023. There were at least 40 patients waiting in the clinic. Luckily, as my husband is a chronic asthmatic who suffered from short of breath, he didn’t need to wait for a long time. Staff there are very nice and helpful. If you are not feeling well, let’s go there and get appropriate medical treatment.”

“I had a very positive experience at Shore Care recently and wanted to acknowledge the great service provided by the whole team. Everyone was efficient, friendly, and made the visit as smooth as possible, especially considering the wait times. A special thank-you to Kiana at reception — she was warm, helpful, and made the check-in process really easy. Her kindness were much appreciated. The doctor was also incredibly helpful and took the time to explain everything clearly, which made the whole experience reassuring. Thank you Shore Care for the excellent care and support.”

“The worst place we have ever been to. Not a friendly place to walk into. Very unfriendly place very dull place.The reception was most un helpful. We ended up walking out, until we talked to the hospital that sent us there. We went back and had wait for hour an quarter. Not impressed with horizon Northcote.”

“I have had great experiences with the Doctors Waimauku team, they are always friendly and helpful. Their acute clinic is great I was able to get in to be seen with a urgent issue on the same day with Sonya who was awesome.”

“Daughter was sick and managed to get an appointment in the morning. Surgery was very neat, staff were pleasant and friendly, the nurse was just great and made my daughter feel so comfortable. Great Surgery”

“My second time visiting the skin clinic, and I can't recommend them highly enough. I got and appointment almost straight away and the staff went out of their way to make me feel at ease. Thanks, guys, for solving my problem quickly and efficiently.”

“Great service from Andy at this clinic! You are a very helpful and kind person :)”