Te Puna Hauora

Reviews

1. Chontelle Aati ★★★★★

   Whaea Amelia provided exceptional support to me and my three children during a very challenging time. She advocated strongly on our behalf, helping us to secure a home and the essential supports we needed after leaving everything behind. This was not a hand-out, but a hand-up. Her professionalism, compassion, and commitment have made a lasting difference to our lives. He mihi nui ki a koe, Whaea Amelia, mō tō manaaki me tō mahi rangatira. Ngā mihi maioha.

   almost 5 months ago
2. Keenan Heather-Smith ★☆☆☆☆

   No help at all. Got mucked around almost 2months by theas guys, supposedly mental health workers. Cant keep appointments or remember what u talked about last time. Told I would be meeting in person an just got put off over an over. After i made it very clear I dont want to do this over the ph. I jst stoped engaging as I lost patience, was as honest as I could be. Not happy with nz system. No wonder so many people dont reach out.

   1 year ago
3. Claudes A ★★★★★

   Highly recommend this practice! We recently moved to a provider linked to our health insurance, but have been with Te Puna Hauora (Northcote) for several years after a recommendation from whanau. *Convenient parking with plenty of spaces. *Welcoming receptionists who communicate well and ensure patients know to register their car details in the kiosk every time. *Flexible payment options, including online banking. *The Health Tracking app makes booking appointments and repeats easy. *The pharmacy next door is great for urgent meds, and prescriptions are sent to your preferred pharmacy when not needed right away. *Nurses are caring, and the check-in process is smooth. Just arrive 15mins prior to your booking as advised. *The doctors, especially Dr Nehal Al-Reffe, are attentive, empathetic and thorough. She was definitely our favourite. *We've been lucky to be there when they had some donated packaged buns/bread for free that we took advantage of, something I've never seen at a GP before. I’ve seen reviews about dated decor, wait times and rude service, but in my experience, wait times are normal for any busy GP and rude service is not our experience. *The decor is not modern, but clearn, comfortable and warm. *Receptionists handle difficult situations (patients) well, and there’s signage about querying wait times after 30 minutes. Basically - if you are patient, respectful and communicate clearly and kindly, you'll go well here (as at any other GP.) We’re grateful for their support, particularly for my daughter's ADHD care and my post-WLS check-ups.

   1 year ago

1. Liz ★★★★★

   A huge Kia-ora to Tepuna Hauora for there support through the years. Medical centre and other services. We as a community are very fortunate to have compassionate and pacient people like these workers. Thank you to Judith and the Kaumatua services and all of you. Nga mihi,

   almost 3 years ago
2. J C ★★★★☆

   Good place

   almost 5 years ago
3. Sara Puliuvea ★★★★★

   If there were more stars I would give more lol! This Dental practice is by far the best I have ever been to. The team are awesome and are super friendly. I had the pleasure of being taken care of by Melinda and Kandi for a tooth extraction, and then a follow up appointment with Ali and Kandi for a Dry Socket, exceptional service ! I would definitely recommend them to anyone looking for amazing and affordable service. Thank you so much guys - appreciate it! Sara

   almost 5 years ago

1. Joseph Park ★☆☆☆☆

   I visited for a check up and a sore tooth. The dentist was really rough with my teeth, and I told him to be gentle once because it was unbearable. The tool slipped in the end because he was using too much force without caution, and damaged my gum. I basically just walked out at that point, but was still charged $65 for one side x ray when he only looked at one side, didn't even touch the bottom teeth until I pointed something out. He didn't check my right side teeth at all. I can find cheaper deals online with full check up and two x rays included, so I don't know why people would choose to come here. Very unprofessional, possibly my worst dentist visit experience.

   more 7 years ago
2. Sara B ★★★★★

   So very thankful for my dental work done today. Very lovely dentist and assistant. Very comforting throughout. Going to the dentist makes me anxious but they were really good and made me feel calm. Didn't hurt like it usually does at other practices either. Also didn't have the usual gasps and overeactions other dentists have given me in the past over the state of my teeth - absolutely no judgement. Price was extremely good as well, couldn't quite believe it. Very relieved and thankful to have found this place, honestly was blown away, the whole package - highly recommend.

   more 8 years ago

FAQs