The staff are lovely from the minute you step through the door. I had Mel today as my medical provider and she was brilliant. Mel genuinely cares and is very knowledgeable.
General appointments are a bit of a wait, especially if you want to see a specific doctor. However the walk in clinic was fast and efficient. Big props to NP Mel - She was amazing! - Best consult I have ever had there.
After a few years of trial and error trying to find the right doctor for my dad, we were so relieved to finally find this medical centre with Dr. Tristan Burtenshaw as his doctor. He showed empathy, was approachable, and gave us confidence that my Samoan dad was in good hands. It’s sad to hear he has now moved on, and we sincerely wish him all the best.
If I could i would give 0 stars, its way to difficult to get a doctor's appointment within a acceptable time frame. You have to call and book weeks in advance to see a GP and you know what happens if you fall ill in prior to your appointment get told to come and try the walk in clinic. When you do you get told we have only 6 spots available and they are all fully gone. Why do you even offer walk in clinic, better off going to a hospital then coming and wasting your time at the walk in clinics.
Is there a new reception team at Manurewa Medical? Feels like night and day, so friendly on the phone. Deleted old 1 star review from 2 years ago. Now the whole operation of admin / nurses / doctors are operating as a 5 star team.
Medical centre opens at 8:30 on Saturdays. We arrived at 8:31 and was turned away as the receptionist said that they have reached the walk-in numbers for the day. Really???? There were only two other people in the clinic. Where are sick people supose to go?????
What's happening to Manurewa Medical Centre? Cant get an appointment and receptionist will just say " we are fully book, call us tomorrow morning for walk in at 0800 ". The receptionist also mentioned they are fully booked at around 0815 when I phoned them that day. I have been their client for 12 years and never did I expect that their service is going down the drain. Are they short of GP's?
Absolutely pathetic customer service I have ever seen. Receptionists are very rude. Everytime you give them a call They have only one answer no appointnents available for whole week. Will not recommend to anyone.
I spent 2 years in pain suffering with a slipped disc at my old clinic because they didn't bother to actually listen. from my first appt here I was listened to and had immediate action taken to fix my issues. I've seen 4 different doctors here and they all actually listen to you. I don't understand the low ratings they have- yes it can be hard to get an appointment but they also have walk in clinic.
Manurewa Medical Centre is located at 157 Great South Road, Manurewa, Auckland 2102, New Zealand
You can contact Manurewa Medical Centre at +64 9 266 7758
You can find directions to Manurewa Medical Centre by following this map link
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