K'ROAD MEDICAL CENTRE

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Reviews

1. Richard Liu ★★★★★

   Dr Chand really cares about her patients. Good rates with reasonable wait times.

   almost 4 months ago
2. Jennifer le ★★★★★

   Nothing but positive reviews for the Doctor at Kroad Medical Centre. All in all, she is SOLO so she does it all on her own. Patient's need to give her empathy. Today, I really needed to see a Doctor. I called 3 Different Doctors, DR Chand was able to see me the same day. Yes it was a bit of a wait, however I didn't have to wait weeks and weeks to get better. Dr was very understanding, provided professional advice and I received the care I needed. Again, some people need a bit of empathy for the Doctors when medical is a very long wait these days.

   1 year ago
3. Liv ★☆☆☆☆

   Close friend of mine went to get some forms signed by a doctor but was met with total criticism and would not make any compromises. Even through professional referral was she unable to get the help that she needed. The doctor refused to give the forms back to her when asked. Whoever was working with her really needs to reconsider the level of care that they provide in their services - because the way she was treated was completely unacceptable. This centre needs to properly screen & hire better practitioners

   1 year ago

1. Maidina Maimaiti ★☆☆☆☆

   You don't seem to exhibit genuine care for your patients. When we come to see you, we receive only a brief 2-minute consultation. It feels like you're eager for us to finish so you can move on. We're paying a significant amount, over $50 or more for this service, and we've visited numerous medical centers. We are aware of the level of service and professionalism that should be provided by a doctor. It's a reciprocal relationship - the level of care you provide directly impacts the trust and empathy we feel. Currently, it feels like we're the ones asking all the questions about our condition, but as a doctor, you should offer a more in-depth explanation so we can better understand our health. We're looking for guidance, not just a passive interaction where we listen without receiving insight or advice. It's important not to spend your time being defensive and trying to identify which of your patients is expressing dissatisfaction. The reason behind the medical center receiving a three-star rating is because there are issues that need addressing. Consider how you can enhance your service quality, and it's crucial to respond to reviews in a professional manner.

   almost 2 years ago
2. Monica Louis ★★★★★

   Dr.Chand, she is our lifesaver! She realized my sweetie has an autism fast and then she mede a specialist’s appointment at Starship Children’s Hospital for us. She taught me about family support, a disability child allowance, a lot. This is very important things, I understand her kind explanations perfectly because her patiently until I fully understands. Thank you for every time, everything. We love you so much from bottom of our hearts Dr. Chand(CoCo)

   almost 2 years ago
3. Nina Santos ★☆☆☆☆

   Please do not go here. Dr Chand has no empathy for people with disabilities and she caused my brother with autism to be taken off the supported living payment benefit. She does not take time to listen to your concern and just makes assumptions based off a 2 minute check up. When I explained the situation and pleaded for her to contact WINZ, she was very rude, unhelpful and condescending. Would not recommend to anyone. Trust all the other one star reviews.

   almost 2 years ago

1. Erin Cho ★☆☆☆☆

   Worst experience ever. Dr Chand was very rude and did not show any empathy towards patient or caregiver who are going through a difficult time in their life. We did not get any help from this medical centre. But we were charged $55 for being scolded by her. Her attitude and what she told us were very hurtful. *edit: the medical centre just replied that we have not met but we have! I even have the receipt with me just in case this happens

   almost 3 years ago
2. Kate Shipley ★★★★★

   Dr Chand has been my doctor for 6 years now, and she is great. She’s easy to talk to, very welcoming and makes me feel comfortable. The reception staff are also lovely.

   almost 4 years ago
3. Peter Dawson ★★★★★

   Some 3 years ago I made a decession to change doctors, in disscussion with a college who works for WDHB Dr Chand was recommended due to her experience not only as a GP but her understanding of addiction. I am 62 years of age and have now been in recovery approx 9 years. From my very 1st visit and introduction to K Rd medical centre I have continuously been made to feel important but also treated with respect and dignity, treatment never displayed by my previous Dr. In late January I was diagnosed with major heart problems and underwent open heart surgery on 26/3/20. I believe if it had not been for Dr Chands foresight and immediate actions in arranging my surgery I may not have been here today. Not only did Dr Chand and her team guide my through this ordeal in a loving and caring manner but her continued follow up post surgery has made the whole experience so much more bearable. Courtney continues to follow up within 24 hours after each appointment to this very day, not often can I say someone has exceeded my expectations but Dr Chand and her team do this on every occassion. If your looking for a doctor that goes beyond their duty of care look no further. Thankyou Dr Chand & your team. Regards Peter Dawson

   almost 4 years ago

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