Store in Auckland

“Absolutely stunning service from all departments within one business. We purchased their "Nap" sofa bed as a secondary couch for our house to have as a back up bed for our home office. We dealt with Aida who was absolutely amazing and patient throughout our experience. Aida advised us that the couch would be available for delivery in 2 weeks which was not a problem so we purchased the couch on this basis. However 3 days later I received a call from their warehouse (so was just as friendly!) advising a delivery was available the upcoming weekend which was pleasantly surprising. We were advised that I would receive a further text prior to delivery giving us a delivery window. This text was received 2 days prior to delivery and was written very professionally (looking at YOU Nick Scali) which advised a delivery time of 9-12pm. The gentleman also said I'd receive a call 30 minutes prior to delivery. On the day of delivery at 1110am, I was advised that they would arrive in 30 minutes. At 1135am, my couch was delivered. It's a shame we used Freedom furniture to purchase our secondary couch, as we have received legendary service from them in comparison to Nick Scali who charged twice the price, but provides half the service. Target: Great price ✓✓✓ Under promised, over delivered.... Literally ✓✓✓ Great communication! ✓✓✓ Amazing staff to deal with ✓✓✓ There is nothing I couldn't fault them on at all.”

“Awesome customer service by Saskia; many thanks for the smooth exchange. They immediately attended to the defective product and replaced it rightaway without any dramas. Will definitely return and shop with Torpedo7 Newmarket again.”

“I visited the Sylvia Park Pandora store and was helped by Christa. Despite being busy and working on her own that day, she still provided excellent service. She was helpful, patient, and made sure I was looked after. Really appreciated her professionalism and kindness it was a much better experience compared to what I had at the Newmarket store. Thank you, Christa!”

“Very impressive service today. Took my husband & I as walk up clients & did our annual flu vaccinations. Very considerate & kind service. Would recommend.”

“Love this store. Customer service is always on point. Staff are always so friendly and Carly has the best recommendations to add to our wine collection!”

“Fantastic service!! Once again Esther & the team were amazing in their treatment. Given our current circumstances with covid-19 & lockdown etc I was expecting it to be much harder than it was. I had an over the phone consultation with Esther and within 2-3hrs my prescription was delivered to my driveway by a lovely member of staff who yelled out kindly from a distance. Thanks team! Keep doing what you do & stay safe & well.”

“amazing staff , amazing management , the manager lady pharmacist suggested a cream which really worked well for my husbands scalp , thank you , my favourite pharmacy”

“We were really impressed with the customer service at wairau warehouse stationary. ETHAN, was hardworking, attentive, and went out of their way to make sure I was looked after. Their dedication and positive attitude made my experience so much better — a true asset to the team! 10/10 customer service thank you so much ETHAN YOU ARE A STAR ⭐️”

“Always a pleasure visiting the store with a nice layout and beautiful furniture. Got the Black Friday pricing with furniture made to order. Can’t wait for the new sofa to arrive! Awesome service from the sales person too.”

“Me and my husband went for jewelry shopping on oct 30 in Queen-Street branch and had an amazing time there. The best thing about the Jeweler ltd was the staff who was very kind and exactly the one every customers wants. She is none other than Dew C from Thailand if i am not wrong. Me and my husband really appreciate her amazing service. The way she explained, cares about every details of customer and offer discount as well. Honestly i was there to buy just a piece of earring but i couldn’t really stop myself with her service so at the end i brought three pairs of earring which are very elegant piece. Highly recommend if you are thinking to visit Micheal hill Vulcan lane branch QueenStreet.”

“Bought warm shoes from here. It was on special. Heaps of stuff on sale. Looks nice and tidy. Big carpark. The carpark looks really clean.”

“Not sure what all the 1 star reviews are about. I've been coming here for a while and have never had any problems. The staff are nice”

“Nice store, also is my favorite man cloth store,always buy something from this store.”

“I been to Birkenhead store many times. Staff at this store is always welcoming with a big smile on their faces. I got served by Donna and Rachel. Both were amazing as always. Incredible service by both of them. Highly recommended to everyone. One of the best baby factory store I have been in NZ. Thank you guys and keep up the good work.”

“Nice experience. The staffs are really patient and friendly.”

“Very grateful for the helpful & kind staff who served me lastnight. I went in with face pain and I was advised on what to take and what would help and it worked! Luckily went here instead of the white cross who were charging me $160.00 to see a doctor as a casual patient! Thanks guys! Awesome team. Date :16/06/2024 around 6:30-7pm. The male pharmacist was great! Appreciate it.”

“Always treat me well , I buy round canvas, always helpful , have some good bargain bins too, it's a nice store with some really cool products”

“I have purchased a paddleboard on boxing day ( just 6 days ago) at $499.99. Now I see the price has dropped to $329. I requested a price match, expecting a hassle. To my surprise, it was resolved effortlessly and the refund was issued instantly. Special thanks to James for his outstanding service”

“I was served by the most amazing, lovely and thoughtful person at the copy centre today. They was chatty and helpful and I felt like they genuinely cared about the poster I was making. I never told them the reason we were making the poster but it was about our dog that passed away a couple of weeks ago so it just shows they were fully like this with everyone. We were going through a lot and I'm just so greatful. It was like 3pm I think.”

“This pharmacy is always slightly busy, because it is well placed and has a large range of supplements and health products, the staff are hard working, friendly and approachable and I would highly recommend this pharmacy for anyone who needs a prescription filled, or to buy supplements or makeup, or who has questions that they want to ask regarding their health. Five stars from me. Natalie ⭐️⭐️⭐️⭐️⭐️”

“We visited the St Lukes store to buy a couple of charms for my wife’s special occasion. Teresa was very helpful and provided excellent service. We needed engraving done on one of the charms, and she arranged it perfectly. Even though she was alone in the store, she managed to assist other customers efficiently as well. Great customer service — thank you, Teresa!”

“Of all the Warehouse Stationery shops, this gets my vote as the best staff service of all. Vas + Sakshi are polite, helpful + very professional. So too is Ajay, on the office furniture, hardware area. Overall, the whole team at Botany are helpful, knowledgeable + very supportive. A pleasure to be a customer and might I add, I prefer this location to other outlets much closer to me. Well done team!!”

“Nice couple of items every season and has good silhouettes and cuts for me. My go to clothing shop :)”

“Outstanding service from the team at New Market, especially Melissa. Thank you! Cue need to consider expanding back into the heart of Christchurch city.”

“Visited for the first time. Good one for kids, girls and ladies.. low cost, good choice.”

“The press on nails from here are so good, I have like 7 sets from here!!! The set comes with both nail glue and glue tabs, which makes application super easy and customizable. I have really small nails, and I love that they include all sizes, so I could find the perfect fit. The nails stay on securely and look gorgeous, with a high-quality finish that lasts. Definitely my go-to for press-ons!!”