Store in Auckland

“It's one of my fave countdown stores even though it's small. I'm only shopping for one person. The staff are friendly and efficient. It's close to cafés, eateries, pubs, nail and hair salons, and public transport. It's not as crowded, and plenty of parking.”

“Had the best customer service experience ever in the store. Specially sharing my experience with the Indian one. She was really nice, helpful and kind. She knew how to handle my situation. Not only this, I stayed a while and saw her helping out others too in a similar fashion. God bless her soul. We do need more of such people.”

“Very helpful staff. Great selection of products.”

“Fantastic service and lovely ladies greet me every time I come in.”

“Went in to Glenfield Mall today to buy a ring I had been thinking about for a while. The shop assistant Maria was so lovely, let me try on all the different options and was very sweet and patient the whole time. Had a great experience and will definitely shop here again!”

“Convenient and cheaper than farm cove with better selection.”

“Tamara helped me with my on line purchase as the code won’t work. She was attentive to my needs, expressed understanding. Her customer service rocks! Shop at Michael Hill - be satisfied & happy!”

“Went in today and, as usual, Philippa was very helpful. She is always smiling and takes her time to find the product that is best suited for your needs. Highly recommend talking to her if you’re unsure what to get”

“Awesome customer service & clear in explaining any issues, particularly helpful for amateurs like myself. Highly recommended!”

“I’ve been in a few times and have had nothing but kind and amazing service from Trinity. She is very helpful and good to have general conversation with.”

“I had a great experience at Noel Leeming today. Bony, the sales representative, was very helpful in guiding me through purchasing a mobile phone and SIM package. His professional assistance and friendly behaviour made the process smooth and easy. I am fully satisfied and highly recommend his service.”

“Great location with lots of Idian take away selections. Good range of liquor in the store, parking is ok, cant complaint too much about it. Staff is qutie helpful.”

“I recently purchased a sofa from this store, and while I encountered some complications with the delivery, I have to say the experience was turned around thanks to the incredible customer service provided by Caleb and Marina. Both were patient, professional, and genuinely invested in resolving the issue. They went above and beyond to ensure everything was sorted out smoothly, and I truly appreciated their help and attention to detail. The sofa itself is absolutely beautiful and of great quality, making the effort worth it.”

“Really helpful staff. I'm from Sri Lanka and I felt really comfortable shopping.”

“Always so nice here. Lovely young lady doing the vaccinations for my husband and me. Highly recommend them.”

“I bought a rice cooker here, but I just wanted to say that this is how employees in any store should behave. There were no nosy employees asking me if I needed help, no one to shadow me as I walked around looking for the rice cooker. Good job management!.”

“I bought a bike holder yesterday. The staffs was friendly. They introduce the product and agreed to help me install it after serving other customers. While I was waiting by my car, another staff just finish loading sth for another customer came over helped me install it and showed me how to do it myself and also told me what needed to be aware of. Good job guys, very happy.”

“Older store but has everything you need. I used to shop there with my Nan in the 1970s, so it holds some nostalgia for me.”

“Always made to feel welcome. Tracey from Manukau is amazing and does an exceptional job. I was about to walk away when she walked back in from her break. She knows how to retain customers and does go put of her way to find the right piece for you”

“This is by far the friendliest Michael hill I’ve been to! Elaine is such a lovely person she was very patient and so helpful her customer service was top tier.”

“Good morning, when I shopped here the other month, I see it's getting a wonderful make over and it's been long over due. Prices are also good compared to Paknsav or countdown.... but you still need to shop around. I have also read 1 comments regards to CORNBEEF locked away. These items are very expensive as Thieves like to Steal them, they don't take them by " A CAN" They steal them by boxes. I know this, because I have work as a Loss Prevention Officer at Paknsav, you have no idea what we have to do to prevent all this from Happening. catching them, and bringing them back into the shops . So please think outside the box to why they have to lock them up. Anyway I love the customer service & I would support them . Thanks for reading my story, this is only a small portion of my catching. !!!”

“My wife and I went to Torpedo 7 Botany today to look at ski and snowboarding gears. Kyle was excellent, he is very knowledgeable and took time to explain in detail what gears would suit us. Possibly the best service we have received in any outdoor gear retailer in New Zealand. Highly recommended!!”

“A very good chemist. One goes in to get a product, forgetting to discuss it with staff. One should, cause they know about the latest products, and what works best!”

“Ordered at 8:36pm and got delivered at 8:58pm. Best tracking service. Yummy pizzas.”

“The staff here are absolutely amazing, they are extremely helpful and always go above and beyond to help you if you need it. Always a pleasure going in there. Professional, friendly, warm and caring. Nicola the owner is amazing and her positivity definitely impacts others around her. If I could give 10 stars a would.”

“The cashier is always positive and has nice recommendations. Cheers to you, mate!”

“The staff are absolutely amazing! Helped me with printing some massive posters prints and helped frame them too! Lani is so lovely and was extremely helpful!”

“I went to the TB Britomart store this morning and I was greeted and served by a lovely lady called Grace. She was professional, present & incredibly helpful. Her customer service was outstanding. Well done Grace! Keep smiling. Thank you for helping me and being patient. You are an asset to the company.”