Foot Locker

Photos

Reviews

1. aadil kamra ★☆☆☆☆

   Wasted Time & Poor service As instructed by Foot Locker Customer Care, I visited the store to process my refund. I am from a country town with no Foot Locker store, which required me to travel specifically for this purpose. This made the situation even more inconvenient. I arrived at the store at 11:30am and was told the manager would arrive in half an hour. No clear timeframe was provided after that. Instead, we were repeatedly told that the manager was “stuck in traffic,” without being given an accurate update or option to return later. The manager eventually arrived at 2:25pm, nearly three hours later. After the manager arrived, a further 30 minutes was spent trying to work out how to process the refund. This entire experience resulted in a significant wastage of time, caused by poor communication and lack of coordination between Customer Care and the store. While I understand stock issues can occur, this level of inconvenience and mismanagement is unacceptable

   almost 3 months ago
2. Chef Fazeel ★☆☆☆☆

   Very disappointing experience at both Manukau and Sylvia Park Foot Locker stores. At Manukau, staff were rude, refused to show different sizes or colours of Nike TNs, and questioned whether we were even going to buy. The manager was no better and simply defended the staff instead of listening. At Sylvia Park, I tried to exchange Nike TNs bought the night before for the same shoe in white. Shoes were only tried on indoors, receipt provided, and I was happy to pay the extra amount—but the staff and manager refused and were again rude and unprofessional. Poor communication, no customer care, and very disappointing service. Definitely not the experience expected from a well-known brand. I really want to exchange my shoes colour and I have traveled long way before work there in the morning and it was useless.. very disappointed

   almost 3 months ago
3. Dennis Niu ★★★★☆

   A good sports American brand wear Adidas ,Nike , etc large store ♿ wheelchair accessibility check out my photos how big and spacious to move around and friendly.

   almost 4 months ago

1. Anne-Michelle Serage ★★★★★

   Absolutely amazing service for my son and I from Nane and the whole team. Such a great vibe and attentive care, pure kindness from the heart. ♥️

   almost 5 months ago
2. Nemesis Yin ★★★★★

   Always hard to find my shoes because my size， but the staff Shannie（think this is her name）with wonderful patience，lovely smile and full of passion！best experience ever！

   almost 2 years ago
3. Timmy Lou ★★★★★

   Shannice Makes your Shopping experience a very ACME purchase and her details to customer care and items knowledge is amicable and I will be back SOON! Great Person and Foot Locker Store!!! Well Done

   almost 2 years ago

1. Michelle P. Carter ★★★★★

   Needed some emergency shoes on our honeymoon. Kennedy was super helpful, gave us a few options for our hiking/adventure needs. It was a bit pricey but worth it.

   almost 3 years ago
2. Som Chakraborty ★★☆☆☆

   My overall experience was just average. I didn't feel welcomed at all. This was my first time buying a pair of shoes from this place but I might give it a second thought going back. Yes, they did have some flashy and eye catching stuff but didn't see many attractive promotional offers. Prices are high for the quality, style and standards in my opinion. I went on a busy Saturday afternoon. Some staff members were friendly, cheerful and helpful but some were not even smiling. The store is overall well kept and presented.

   almost 4 years ago

FAQs