Shoe store in Auckland

“Amazing service whilst holiday browsing - the store was extremely clean and the team extended a very warm welcome during my visit. The young Asian sales assistant was polite and very attentive, giving me personalised recommendations as we walked around the store. Will definitely come back for a second visit with family.”

“Just had the best experience at Kathmandu Pukekohe with a lady named Courtz. She was SO nice and SO helpful. Not overbearing but provided help when needed and told me what to look at for the best bang for buck. Would go back just for interactions with her again! Real asset you have for your business!”

“The staff were very positve, nice, friendly and helpful to me. They made my signing up a easy and quick experience hence my rating. I'd definitely refer other people to the Papakura store. Thank you lots and have”

“Amazing service! Clean embroidery and done within two hours!! Super lovely people”

“Went to Rebel Sports. No service ,no stock of shoes I wanted , staff not interested in helping customers I got brushed off. Went to Sketechers spoke to a customer services girl who was extremly helpfull , found a model I liked and though they did not have my size gave me the product SKU so I could buy online which I have just done. Talk about the difference between chalk and cheese.I was in sales for 40 years and I know good and bad customers services when I see it and good customer service is getting hard to find . Well done Sketchers Botany. A+++.Highly Recommended.”

“Wanting to buy some clothes for a special birthday, called into this shop and was delighted to see such lovely array of colourful clothes arranged in similar colours (very useful). The lady who looked after me was very helpful and willing to help. I probably bought more as everything was so reasonable!”

“I went to Just Jeans Albany this morning & was served by Catherine. What an asset to the store she is! She has a welcoming smile and goes out of her way to be helpful. 10 out 10 for her. Look after her as she is great.”

“March 2023 Still a very clean and tidy shop. Product range very well displayed and staff very pleasant to deal with. Will continue to shop here. Dec 2022 Have been here several times in recent years. A very clean shop with all stock very well displayed.”

“I recently went here to purchase a gift for a friend. The customer service I received from the young girl working there was impeccable! She answered all my questions and allowed me to walk out of the store with not only a perfect gift for my friend, but something for myself as well! Would definitely come back, but would want to be served by the same amazing young girl!”

“Fantastic support staff like Uthra and Hanna. The former helped my wife with getting desired undergarments and the latter helped with right choice of female perfume. Great experience with the staff. Keep up the good work.”

“Good experience today. Bought bagels last night and got home to find a small spot of mould even though they were perfectly in date. Took them back today no receipt but could tell them what time I purchased, I assume they checked cctv/logs, but they replaced with no drama and even gave me a second batch free. Well done New World”

“Very friendly and helpful shop person, ordered in an extra scat mat for us and it was there ready for us to pick up the next day. Top pet store!”

“I hate Shopping and had to buy some pants and shirts. I was lucky that an exceptionally professional, experienced and helpful team member named Alex has helped me to get everything I needed in the shortest time possible. THANK YOU Alex”

“⭐⭐⭐⭐⭐ “I had an excellent experience with Shaveta at Farmers LynnMall. She was extremely friendly, professional, and very helpful. She guided me patiently, answered all my questions, and made sure I found exactly what I needed. Her customer service was outstanding, and I truly appreciate her support. Highly recommend her!””

“I've been a loyal customer to Redrat for 15+ years! Henderson store, you guys are the best! Customer care is absolutely top tier.”

“I dropped in to the Henderson Mall Hallensteins this morning 02/08/20255 looking for a comfortable hoodie for those cold winter nights gaming in my garage, the guy at the counter was outstanding, found exactly what I was looking for even rummaging about in the back of the store for the right size, 100% would shop again.”

“Farmers at West City Mall is an excellent shopping destination that offers a wide variety of quality products. The store is well-organized, making it easy to navigate through the clothing, homeware, and beauty sections. The staff are friendly and helpful, always ready to assist with product queries or finding the right sizes. I also appreciate the seasonal sales, which offer great value for money.”

“From the time I walked into this store to the time I left, I deeply felt the very professional and friendly five-star (warming, caring, attentive, sincere, loving) service provided by the store clerk Michael. He knew exactly what we needed and responded to the children's questions patiently and kindly. He always puts a smile on his face and makes us feel a friendly shopping environment. It also allows us to buy the shoes we want quickly and correctly. This is a shoe store that is trustworthy and worth going to again.”

“Thanks so much to Daniel he was an amazing help, made me feel comfortable as I'm bigger and love wearing the sweat pants and jumpers here as a women. Also helped me to pick out a beautiful Jacket for my husband's Bday. Beautiful Manager who cares about the running of the store after trying to find the staff members name to write this review. Will be going here again Thanks noah for your help 9/12/22”

“The staff at Britomart were all very friendly and welcoming. I walked in with my husband and 2 little girls. Straight away the staff were lovely. I Was helped by a team member Johnson. He was polite and not pushy. I live in Botany but will drive the distance for great service. Keep up the great work team Britomart and thank you for your help. See you again soon.”

“The guys were super helpful helping me change my watch strap. I’d tried for an hour at home to change it, turns out I had industrial strength springs on. They replaced them for user friendly springs in 5 minutes for a cheap price. Highly recommend”

“Messed up my order and went to the Sylvia store at 5pm to sort it out. The beautiful young lady, Vedisha, and the absolute hero that is Keanu were super helpful and didn’t make me feel stupid at all for my blunder. They were so understanding & I’m very grateful to them both. Thank you guys !”

“Jazz has been super fantastic to show me few running shoes and helped me to get the best deal too. Highly recommend l.”

“I came in for a last minute purchase before an event and was feeling rather stressed and the lovely lovely sales assistant was so kind she complimented me on my dress which made my whole week as I wasnt feeling the most confident and her overall customer service skills were top knotch everyone else working there seemed to avoid customers and not want to be there she deserves a pay rise or some recognition this will be my preffered store from now! I visited on 18/11 at around 6pm”

“I came in today as I was having issues with a pair of shoes I purchased. I had one of the best examples of customer service by Pooja, she made sure the issue was resolved politely and professionally, and she was lovely during the whole interaction. Highly reccomend the team and the business for what they do. Thank you”

“Been there couple times great price amazing atmosphere and great staff”

“I wanted to take a moment to thank Sue from YSL for the excellent service she has provided to me on the 14th of December 2026. “Great job, Sue! That clever sales trick was pure genius—smart, smooth, and effective. It helped me to decide on the spot without a doubt! Sue went above and beyond in showing few samples of perfumes and was very friendly though she had more than 1 customer to serve at that time. I would go back to her to buy more! Thank you again Sue for your great customer service and assistance.”

“Pretty huge iconic store in Manukau mall. It is an unsaid rule in our to visit this store if we are in Manukau mall. Ample variety of almost everything available. I or rather my better half particularly like the range of cosmetics. The kids section has a lot of variety. Some furniture and kitchen appliances also available but not a huge selection. The staff is helpful and courteous. Parking is not a problem since it is in the mall.”

“Kia Ora, just wanted to leave a 10 STAR review for a beautiful Tongan women named Taila she has such incredible customer service and her kindness radiates from her. When I first met her she was wearing a beautiful Kiekie (traditional Tongan clothes) for the week of the language, while assisting me in what to gift my partner she educated me on all of the things she learnt while barbering. The experience felt so personal and her connection felt so sincere it was like making a true friend. Will 100% be back again.”

“A lovely store with fantastic and kind staff. We received the best customer service and highly recommend this store!”