Shoe store in Christchurch

“Me and my son went looking for running shoes and found a great range of shoes and Nick and Tim were super helpful with providing us with knowledge on our running style and shoe requirements. Very highly recommend”

“Great op shop, heaps of stuff to go through. Friendly staff and helpers.”

“Very clean and tidy, well laid out and good quality stock.”

“An absolutely fabulous spot for such a variety and sizes of hats, I stop every time I visit Christchurch. A must if you want quality.”

“Came here not long ago to buy shoes and got some of the most excellent service I’ve experienced to date. Both Amy and Narada were helpful in assisting finding what I needed, whilst being extremely friendly. Recommended!”

“Penelope was fantastic today. It was Sunday and busy but she took the time to assess my walking and give me really good options. She made me feel at ease and no question was silly to her. I walked in really nervous and walked out very happy with my Mizanos. Great work and thank you!”

“Love Willow shoes and thanks Trudy for your patience and great customer service. Shop looked amazing.”

“Great selection, including lots of 'smart casual' (nicer than sneakers but not overly dressy), which nobody else in Christchurch seems to stock any more. Really friendly service, guy was helpful but gives you enough space. I don't usually write reviews but Mikko impressed me and I'll definitely go back.”

“My husband and our 3 children visited your store today. Once we had made contact with the male and female staff members they were very helpful. The store was clean and tidy. We were super pleased with our purchases. Thank you Platypus we will be back again to get our kids feet sorted with school shoes!”

“I RECENTLY PURCHASED A PAIR OF NEW BALANCE SHOES AND HAD A VERY PROFESIONAL FITTING FROM KAHU WHO WAS RECCOMENDED BY MY PODIATRIST. KAHU WAS VERY PROFESSIIONAL AND PASIONATE ABOUT GETTING ME INTO THE RIGHT SHOE, A NO PRESSURE SALES PERSON.”

“Great shop, friendly staff. Just love Merrell products. Today it was the Hydro Moc's, Perfect. Saw a nice shell thats just come in on the way out. Will have to go back and get that as well.”

“I cannot recommend Maxine and The Shoe Room enough! I live in Auckland and I emailed about about an in home shoe fitting for a wheelchair bound elderly relative in Christchurch. He also has medical issues with his swollen feet. After liaising about what was required, Maxine had ordered other styles to try, visited, fitted and ensured they were comfortable. She left my relative with information relating to the breaking in of the footwear. Maxine also sent me images of them on him. This has taken a lot of stress off myself and the relative! No normal shoe stores had the specialised requirements for him. THANK YOU Maxine for going over and above the lacklustre personal service that seems to be offered by most businesses these days.”

“Update 2025. Have just been in to get shoes for my daughter's, extremely helpful staff. Thank you Great prices, great service”

“We visited Blackwell's in 2010 on our first trip to NZ. They have a great range & friendly service. It is great to drop in & buy a memento and then visit the cafe for cake. Pleased to see it going so well after being damaged by the earthquake years ago. We always visit Blackwell's when in the South Island”

“Heaps of little gems here and very reasonable pricing. Staff and volunteers are lovely. The store is always well stocked.”

“Ecco is a top quality brand. Ecco shoes are at the top of the tree and you get what you pay for. You will pay more but you won't be disappointed as these shoes WILL go the distance. By the time u buy a couple of pairs of cheaper shoes you will realise your expensive Ecco's are actually cheaper. Another plus---they are not made in China. These shoes are the real deal.”

“I came in today to return a pair of shoes, the staff were lovely and friendly. I didn’t have my receipt so they helped me find the sale and were able to process the exchange.”

“Great store - quality at its best. Support this business as it is an increasingly rare to see such thriving department stores. Prices are on the upper side - but delivers a quality product with great customer service.”

“Lovely helpful staff. Great options in shoes.”

“I needed to get some new shoes for work and had just the best shoe shopping experience when I went into the Cashel street store last Thursday. Store manager Jeff was the best ! Really efficient, helpful, chatty, attentive and incredibly knowledgeable, and not at all pushy. I tried on a number of different styles of shoes and sizes, and nothing seemed to be a problem to him. His manner was friendly, upbeat and down-to-earth. He gave me his time and undivided attention and seemed happy to ask all of my questions (I'm not a frequent shopper and often find decision-making hard!), he didn't mind my annoying questions and indecision. Based on all the above, I ended up buying not one but two pairs of shoes/boots! Jeff had recommended the Dr Marten Wonder balsam product to me but they were out of stock. Never fear ! Jeff and his colleague located the product at a different Platypus store (in Queenstown) and arranged for it to be delivered to my house and free of charge! Unbelievably it was in my mailbox the next day ! This was the cherry on top of the icing on the cake! Such great customer care and service. Definitely heading back. I highly recommend this store to anyone after good shoes and great service. Thanks again Jeff & co.”

“Gorgeous! Found some absolute gems here. It's a big store so take your time, great quality stuff here!”

“Got excellent service today from a lovely assistant, Jemma.She was helpful, carering patient and gentle and with a lovely smile, she fitted my elderly Mum with new shoes. Thankyou Jemma.”

“Went in over the weekend and was served by J'Vonte, I asked to try a specific pair which didnt end up fitting the shape of my foot well and upon asking for J'Vonte's recommendations within the same brand I was bought out a few options to choose from which ended up fitting me waaaay better and also being much comfier too! I was pleasantly surprised by the level of insight the team have into their product. There's defo good service and advice out there for people who are willing to look for it, and I didn't have to look far with the team at platypus Riccarton! Awesome work!”

“Great shoes at a good price. Good service. Very helpful.”

“Absolutely gorgeous and unique shoes unlike any shoe shop I have been into before. Got two pairs of United Nudes and was so impressed by the quality and comfort of the shoes. The lady that helped me was amazing and even got a complementary glass of bubbles while trying on shoes. Great experience, and most importantly shoes. Will definitely be returning.”

“Was served by two different "younger ladies" they were both helpful and friendly. We went in on a mission to buy a certain leathetr shoe for a wedding. Came out happy. They were on sale too which is a bonus. I actually complimented both of them in store as I was impressed with their customer service and attitudes.”

“Just purchased Josef Siebel boots at a great price. Thank you, Marie, for your helpful attention. Your considered suggestions helped me achieve an excellent fit. I’m one delighted customer - who will certainly call again!”

“I purchased the black seductive pumps OMG absolutely amazing love love these shoes awesome service”

“Excellent service thanks so much Linda you were amazing love my new shoes”

“Very helpful and attentive staff. Easily 5 stars.”