I’m leaving a 1-star review because this was ridiculous. We went through the assisted checkout and the guy literally stood there watching us bag everything ourselves. Then he started helping another customer and even dumped their groceries onto our checkout because we were “too slow.” Absolutely unacceptable and infuriating.
Contacts & Location
📍 Address: 532 Mount Albert Road, Three Kings, Auckland 1042, New Zealand
📞 Phone: +64 9 624 2317
🌐 Website: countdown.co.nz
Photos
Reviews
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Shylaa ★☆☆☆☆
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Julz Huriana Mariu ★★★★★
I was here today, Jay assisted me and did a fantastic job. I'd misplaced my members card, so he asked another customer if they could swipe their card so I could still get a discount. I'm impressed pressed by him going out of his way for me. Well done Jay!
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haile hailu ★☆☆☆☆
Subject: Feedback on Customer Service Experience Dear Customer Service Team Leader On 25/08/2025 at 4:51 AM, I visited your shopping mall. Unfortunately, I encountered poor customer service from one of the reception staff. When I politely asked her about the location of the food section, she refused to respond. I have also heard similar feedback from some of my friends—that while many of your reception staff are polite and helpful, a few display rude behavior. I kindly request that corrective measures, such as customer service training, be provided to this staff member. I do not suggest removing her from her job, but I believe additional guidance could help improve her professionalism. Thank you for your attention to this matter. Sincerely, [your Customer]
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V C ★★★★☆
Woolworths Three Kings, situated at 532 Mount Albert Road, is a modest yet dependable supermarket that caters to the daily needs of the local community. Open from 7 am to 10 pm, it offers extended hours that suit early risers, late shoppers, and busy families alike. The store may not be large, but it’s efficiently laid out, making it easy to find your way around even during peak times. Inside, the shelves are generally well stocked with all the basics—fresh fruit and vegetables, a reliable selection of meat and frozen goods, pantry staples, and a small but decent bakery section. The produce is usually fresh, and while the range might not rival bigger stores, it’s more than enough for most household shopping. The staff at Woolworths Three Kings are frequently mentioned in customer reviews for being friendly and helpful, especially around the self-checkout areas where they’re quick to assist when needed. Their positive attitude helps create a welcoming atmosphere that keeps many regulars coming back. However, the store does face a few persistent issues. Parking can be limited, and many shoppers have noted that baskets are often hard to find, forcing people to juggle their groceries awkwardly. The exterior of the store and surrounding area can also feel a bit run-down, with comments about overflowing bins and the presence of people loitering outside, which can put some customers off—especially during quieter hours. Despite these minor drawbacks, Woolworths Three Kings serves its purpose well. It may not have the bells and whistles of a flagship supermarket, but its central location, practical layout, reliable stock, and approachable staff make it a valuable shopping spot for locals. Whether you’re popping in for a few ingredients on the way home or doing a full weekly shop, it offers the kind of convenience and familiarity that’s appreciated in a neighbourhood store.
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Lewis Baker ★☆☆☆☆
There are never any baskets. Ever. Everywhere you look customers struggling and juggling groceries in their hands. Every time people will walk past the trolleys expecting there to be baskets inside, but nope. Guess we are carrying our stuff by hand. Every time. Get some more baskets for crying down the sink.
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Josh Perese ★★★☆☆
Small countdown, parking is terrible. Good enough for a quick top up.
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Rua Metuarau ★★★★★
My regular shopping spot, I love the service the staff the place to come & shop & if they don't have what's on your shopping list they'll help as much as they can.
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Amber X ★★★☆☆
I'm getting a little sick of the food being off all the time. I'm pregnant and just ate off soup. I do look at BB dates on things but to be honest it hasn't been a check every item before i purchase religiously. But its getting worse here. So many cheeses and fresh meat I pick up these days are already expired and still sitting there. I find it weird that's there is no stock checks or rotation? I would recommend checking every item each time. You cant trust it anymore
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Tusa Mathew ★★★★☆
Great Local Grocery Store - Good Variety lots of specials keep an eye out for mailer specials larger shops are general more expensive but essentials are sometimes cheaper. Overall Good Shopping Experience. Access to public toilets, friendly staff. I recommend meat section provide better cuts.
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FAQs
What is the address of Countdown Three Kings?
Countdown Three Kings is located at 532 Mount Albert Road, Three Kings, Auckland 1042, New Zealand
What is the phone number of Countdown Three Kings?
You can contact Countdown Three Kings at +64 9 624 2317
How can I get to Countdown Three Kings?
You can find directions to Countdown Three Kings by following this map link