Jewelry store in Auckland

“Staff members are friendly, courteous, very helpful and attentive. The shop is quite huge and stock plenty of appliances and other items that will tickle you fancy. The quality is not too bad, though prices are now getting much expensive that a few years ago. Some items are priced competitively while for some other items, the price is still too high for its quality. Have plenty of parking spaces at the front, and at the side of the shop.”

“Excellent customer service and great people. We went there in a rainy day. My 8 month girl had a natural call. The shop manager lent their staff room for us to do a nappy change! Amazing people!”

“I bought a necklace as an anniversary gift for my girlfriend and they assisted me very well and they are also very informed about recent trends and designs. Would definitely buy from here again :)”

“Had the best customer service experience ever in the store. Specially sharing my experience with the Indian one. She was really nice, helpful and kind. She knew how to handle my situation. Not only this, I stayed a while and saw her helping out others too in a similar fashion. God bless her soul. We do need more of such people.”

“Went in to Glenfield Mall today to buy a ring I had been thinking about for a while. The shop assistant Maria was so lovely, let me try on all the different options and was very sweet and patient the whole time. Had a great experience and will definitely shop here again!”

“Tamara helped me with my on line purchase as the code won’t work. She was attentive to my needs, expressed understanding. Her customer service rocks! Shop at Michael Hill - be satisfied & happy!”

“Always made to feel welcome. Tracey from Manukau is amazing and does an exceptional job. I was about to walk away when she walked back in from her break. She knows how to retain customers and does go put of her way to find the right piece for you”

“This is by far the friendliest Michael hill I’ve been to! Elaine is such a lovely person she was very patient and so helpful her customer service was top tier.”

“I visited the Sylvia Park Pandora store and was helped by Christa. Despite being busy and working on her own that day, she still provided excellent service. She was helpful, patient, and made sure I was looked after. Really appreciated her professionalism and kindness it was a much better experience compared to what I had at the Newmarket store. Thank you, Christa!”

“Me and my husband went for jewelry shopping on oct 30 in Queen-Street branch and had an amazing time there. The best thing about the Jeweler ltd was the staff who was very kind and exactly the one every customers wants. She is none other than Dew C from Thailand if i am not wrong. Me and my husband really appreciate her amazing service. The way she explained, cares about every details of customer and offer discount as well. Honestly i was there to buy just a piece of earring but i couldn’t really stop myself with her service so at the end i brought three pairs of earring which are very elegant piece. Highly recommend if you are thinking to visit Micheal hill Vulcan lane branch QueenStreet.”

“Bought warm shoes from here. It was on special. Heaps of stuff on sale. Looks nice and tidy. Big carpark. The carpark looks really clean.”

“We visited the St Lukes store to buy a couple of charms for my wife’s special occasion. Teresa was very helpful and provided excellent service. We needed engraving done on one of the charms, and she arranged it perfectly. Even though she was alone in the store, she managed to assist other customers efficiently as well. Great customer service — thank you, Teresa!”

“The press on nails from here are so good, I have like 7 sets from here!!! The set comes with both nail glue and glue tabs, which makes application super easy and customizable. I have really small nails, and I love that they include all sizes, so I could find the perfect fit. The nails stay on securely and look gorgeous, with a high-quality finish that lasts. Definitely my go-to for press-ons!!”

“I came into the botany store yesterday to find a gift for my dad, I was served by Tanvi, she really knew what I wanted she gave me so many options to choose from. At the end I found this watch which I really liked. Her service was amazing and so professional, really tailored to fit what I wanted. Even gift wrapped it for me. Highly recommend this store to anyone wanting A++ service!!”

“The sales people were really nice and accommodating. He was professional and friendly. The lady down at pascoes was horrible. Nothing but nice things to say about your staff”

“Was looking for a bracelet but didn't have an exact style in mind. Cliff was very helpful and friendly, recommended styles that suited me well. Very happy 5⭐️service!”

“So grateful to Tessa for her awesomely kind customer service. I was disappointed by the quality of a ring we had purchased and was in the mindset that "I'd never shop there again", but Tessa totally turned me around. She listened, had great empathy and was so incredibly helpful. Going above and beyond to help me with choosing a replacement. She is an absolute star and I'd encourage anyone who is shopping for a special piece of jewellery to come to this store (And ask for Tessa).”

“Seems others have had bad experiences however my experience was alot more positive. We waited outside the store as it was 8.58am to purchased 3x charms. 9am doors went up. The lady who served us smiled and welcomed us in querying if we knew what we were after, we showed her the pictures we found on the website and she brang them out right away, this was a gift for my mum and the lovely lady also sold us a cute giftbox and neatly wrapped it up. We managed to get another charm recommended by her which was a bonus as it was a great price. Thank you for making our visit today so easy and quick, service was 10/10. Mum enjoyed her charms and opening the boxes one by one as suggested!! Her smile was priceless”

“I would like to praise Regan at The Warehouse Stationery Ormiston. What a credit to his job. His customer service is exemplary and he deserves a 5 star rating. He organised me some empty printer paper boxes, which he phoned and left a message on my phone. Very impressed.”

“amazing customer service and great variety, my family really loved the bedsheets and beauty products.”

“Everything about this experience was perfect. Being able to choose the diamond and compare prices of stones, metals and settings online is pressure free and gives you plenty of time to choose exactly what you want. I arranged to collect at the airport which was a smooth process and to top it off my fiance absolutely loves her ring. After finding Diamonds.co.nz I picked up the phone and talked to Claudia, she was friendly, knowledgeable and relaxed which was the exact opposite of the experience I had when looking in jewelry stores. Furthermore you get way better value for money than the stores. I cannot recommend them enough!”

“I came to Layla to with a rough idea of the perfect engagement ring for my partner, but with no ability to describe what I was thinking in any detail other than in just a few words. Layla was amazingly patient as we iterated and tweaked, making the whole process a really amazing experience. Thanks again Layla, we absolutely love how it turned out and can’t wait to work with you again soon! Richard & Laura”

“Ralph and his team helped us design our custom made ring and executed it perfectly. The personal touches throughout were appreciated, especially the delivery process. It’s stunning and we are so happy with it all. Cannot recommend them enough!”

“Tian was helpful throughout booking my tattoo as it had to align with our travel plans. Friendly and extremely talented. I’ve been lucky enough to leave with a beautiful new leg piece. Thanks”

“I had a fantastic experience with Nolan and Vada creating a custom sapphire ring for my birthday. The whole process was seamless, with excellent communication at every step and so much helpful guidance in bringing my vision to life. The final ring is absolutely beautiful, and they even offered complimentary resizing at the end to ensure a perfect fit. I highly recommend Nolan and Vada to anyone looking for a special, one‑of‑a‑kind piece and exceptional service.”

“I have used The Village Goldsmith twice to craft beautiful rings for me. The service and craftmanship are impeccable and I cannot recommend them highly enough!”

“I’ve had 8 previous piercings as an adult, and this was by far my best experience. She is incredibly professional, everything is clean and done to a very high standard. Everything was measured perfectly and looked great, and barely hurt at all. I had no pain afterwards like throbbing, which is a first for me. She was also very friendly and welcoming, and I felt extremely comfortable. Also had very good aftercare instructions. Cannot recommend enough!!”

“DOR was perfect for my engagement ring. I really appreciate the level of detail and quality of service that I got. Michelle was a pleasure to deal with and everything was perfect. My fiancee cannot stop looking at the ring and it was our dream ring to design. I highly recommend Michelle and the DOR team for your engagement ring. Don’t hesitate to go with them. The quality speaks for itself. Thanks Michelle!”