Medical clinic in New Zealand

“Just wanted to express my gratitude to both Afegia (Reception) and Dr Laura Halpin for seeing me on short notice after being mucked about by Otahuhu GP Clinic (Local Doctors). Appreciate the care and attention you provided after being in pain for days. @Management, your other clinics could learn something from these two.”

“I saw Dentist Jaedan Gowthaman, Excellent service from both reception and dentist staff Jaedan was very thorough, professional, and explained everything clearly. Highly recommend to anyone looking for quality dental care.”

“Absolutely exceptional service from the receptionist WENDY she is above and beyond - some of the best customer service I have ever received she sets the bar perfectly A+++ very sad to see Dr. Robert Murphy leave, he was the best doctor I have ever had - hope he is enjoying a very well deserved joy in life!”

“Have been with Manukau medical center for last 25years. Service is very good and nurses are very helpful and friendly. Very satisfied with their service.”

“I've (unfortunately) had to go twice in 3 days so have been in when busy, and in when it's quiet and every time both myself and my whanau have been treated with the most incredible kindness and dignity, even before we got into the building - security saw we had a collapse on our hands and offered to help us with a wheelchair & showed us closer parking options, through to reception being concise and helpful along with everything the medical team did. Felt very lucky to be able to access this service. Thank you”

“I visited Ormiston Medical in November to see Mei Ling Woo in regards my to Mental health and the care and guidance she has provided me has been absolutely incredible! She is extremely caring, great at listening and explaining the issues at hand and working with me on how I can improve myself bit by bit. I highly recommend seeing her if anyone ever needs someone to talk to as she really does care for your wellbeing and her services are invaluable at Ormiston Medical! Thanks Michael”

“Great practice. Went for a drivers license medical. Booking was easy and straightforward. I was seen to within a week and the person over the phone was super helpful. I was seen to quickly, and the doctor was great. Made me feel at ease and answered all my queries. Reception staff were wonderful too.”

“I’ve been seeing Dr. Kate for a long time and really appreciate her kindness and care. She’s very knowledgeable, helped me with my gall bladder problem, and also supported me through a bone fracture. So grateful to have her as my GP!”

“I have recently received 3 months of follow up nursing care from Health Care New Lynn after having minor surgery in September. I cannot praise the team of nurses highly enough. They have been exceptional in their care and handling of my 2 and sometimes 3 per visits per week. The nurses were caring,careful and vigilant in the changes of the dressing. Big thanks to All the nurses”

“Wonderful service from counties care Wiata Shores on Tuesday!Dr Chris and nurse Karen went above and beyond to j help my husband. Patience and skill required and they had plenty of both. A big thank you to you both and the rest of the friendly staff.Margaret.”

“After years of frustration navigating healthcare as an immigrant to Aotearoa New Zealand, I’ve finally found a GP and an overall medical practice that actually listens, follows up, and has genuinely useful telehealth appointments 24/7 on the app. Not going to after hours or urgent care first is a hugely helpful thing, not to mention a GP as competent as Dr. Dorien, who is friendly and warm and genuinely knowledgeable about a range of issues. I was skeptical of the Tend app but am finding a huge peace of mind from the wraparound services. For how expensive healthcare is getting here, it feels like my money goes a lot further in this practice than it has in years of sloppy and inconsistent healthcare. I NEVER write reviews, so this is from the heart.”

“I trust that my dignity and integrity is held at a high standard here. From the receptionist to the care and respect I receive from the nurses are second to none and my appointments are always thorough. Thank you for implementing the appointment plan, as long waits have almost become a distant memory.”

“Have been at Ratanui over 15 years. My doctor is a hero - Dr. Joanna Lang. Dr. Sethi is also wonderful, as is Wendy, the receptionist. I haven’t experienced bad service here but only go to those two doctors. There are a lot of new ones, which is good - please be patient with them, some are very new, diabolically busy and stressed out! We should be glad they’re taking the load off of our old favorites.”

“I have been going to this clinic for 17 years and my son 13 years now with Dr Wen Chen as our family doctor. We love Dr Wen Chen as she is so caring and always kind also attentive to our health issues for these years. If we couldn't get an appointment, we can go to Highbrook Medical for alternative. Appreciate your help and expertise very much.”

“That blonde lady receptionist was amazing. She saw me carrying my daughter in, she went out of her way and grabbed me a wheelchair before we started. Very polite, funny and service was brilliant. Wait time was fair because nurses and doctors took their time to see and they sent us to Starship which was they taken care of my child. Hats off to hardworking nurses and doctors. Have your break when you need it and God bless to you all for the amazing work for the community.”

“Dr Troy is an outstanding doctor. He is thorough, compassionate, and genuinely committed to patient wellbeing. He takes the time to really listen, explains things clearly, and never makes me feel rushed. He always goes the extra mile — even following up via text, which truly shows how much he cares. I always leave feeling reassured and well looked after. I can’t recommend him highly enough!”

“Had a few downsides with getting bookings but Thank you so much to the receptionist antonia for your lovely help when i called the 3rd time round she had picked up and helped me with request of prescriptions as she does when booking an appointment also. You go above and beyond. i hope your getting the recognition you should. Also Dr Roimata and Dr Peter are superb and how they show care and patience for me with my symptoms and actually listening to my concerns. Meitaki Maata”

“Dr Esther Loh did a fantastic job of looking after my rather nervous and sick 3 year old at the viral clinic. I definitely recommend her. My child is recovering well post her care. I also highly recommended Dr Longworth for children. We have seen him at his previous clinic and followed to Silverdale Medical due to outstanding care. The receptionists were friendly and booking an appointment was far more pleasant than other clinics. The nurse who called to triage my daughter and decide how urgent she was and how soon a booking was to be made, was also wonderful. Overall a very great experience.”

“An extremely busy clinic. Can see a doctor always. But may have a long wait because of so many people come there. Many doctors available. Very happy to be a client there.”