The Fono Medical and Dental | Manurewa

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Reviews

1. Iva Nomani ★☆☆☆☆

   Worst healthcare in the entire New Zealand. Customer service don't know any values and ethics of what they're doing. All they worried about is ripping people off. Front desk acts like they're know what they doing no respect nothing at all for the people. Hats off to those new medical doctors that are running this clinic. The rest needs to be reminded of the "Patients Rights". Needs to apply Te Tiriti in what they're doing. No matter the circumstances. Customer service manager lady came in the front desk and no manners nothing at all. Worse scenario is charging my mom a $150 for a consultation which only last 10minutes. A $100 to see the doctor and $50 for the letter my mom needs. What a disaster. I'd never recommend this healthcare in anyone who wants a stable health. You'd be better off with local doctors or south seas. Worse point scenario it says they're Pacific healthcare but if this what it looks like I suggest whoever is running this clinic needs to relook at their system.

   almost 4 months ago
2. Soifua ★☆☆☆☆

   Worst. The dentist lady and the Filipino Short guy there have worst customer service. Book an appointment and the lady on the phone said its $40 if I have community service card. Bht when that Dentist lady did my scan she said $40 is different from the extraction.. Almost $1000 for 2 tooth extractions...rip off....I would never recommend this dentist to anyone to be honest.. Worst customer service. Worst. If there was a 0 rating I would have put 0.We came home without an extraction coz their service pissed me off.. Worst experience

   almost 5 months ago
3. amy christina ★★★★★

   I saw Dentist Jaedan Gowthaman, Excellent service from both reception and dentist staff Jaedan was very thorough, professional, and explained everything clearly. Highly recommend to anyone looking for quality dental care.

   almost 5 months ago

1. Geoffrey Leonard ★★☆☆☆

   Left a voicemail 4 hours ago, can't you call back? It's been 5 days, still waiting :) I'll update this in a year, pretty sure I'll still be waiting.

   almost 6 months ago
2. Navjinder Sandhu ★☆☆☆☆

   The system at Fono Manurewa is completely broken and the staff need to be re-educated. I provided full explanation about our scenario with all of the required documentation and I was given completely false information on government subsidies to charge me $70.00 for the consultation fee. The doctor who served us had no sense of care, was rude and wanted to sell un-subsidized drugs. Went back to get a refund and now I am told to come back tomorrow to see the coordinator. Well I did not have to see the coordinator when I was paying $70.00 then why now?

   almost 2 years ago
3. Human People Person Woman ★★★★★

   Seen a Dentist here for first time emergency extraction (was originally booked for a months time but requested and recieved a call back for cancelled appointment to be seen earlier) and was treated by Dr Pulkit Kinra. Absolutely recommend him for anyone seeking dental treatment. Attentive, reassuring, very caring and gentle. Eased my nerves alot which made the procedure much more comfortable and easy. Thank you!

   almost 2 years ago

1. Prestige Worldwide ★☆☆☆☆

   My grandma just came back from overseas and needed paperwork to get her benefit money going again. A lady at the reception said they would contact my mum, only for them to lose the form.. I understand that it’s busy there, but the problem was that no apology was ever said. You’re just another number in the system when everything is so rushed and there is no empathy toward struggling patients.

   almost 2 years ago
2. yasmine 267 ★☆☆☆☆

   Don't recommend at all!! I booked 2 Dr's appointments within a 8 week window. Both appointments getting rescheduled, first appointment didn't happen and must've forgot. Second appointment was a phone appointment and I was needing medication but was told that I needed to a face to face consultation instead. (which I would be charged for the phone appointment wasting my time) Reception called to reschedule my appointment but I canceled because I deemed them unreliable because it's fustrating after waiting so long. Lastly I have to see the Doctor every 3 months to renew my prescription which is wasting time and resources. Never used to be like that until it changed hands. All about the money, lacking consistency on all levels.

   almost 2 years ago

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