Department store in New Zealand

“Shopping was good but can be busy, the aisles were well marked.. they have a public toilet.. checkout is always busy but efficient and staff were very helpful...”

“Every time I have visited this location, the staff are super helpful. And that is coming from a techy electrical engineer/sales engineer who knows a lot about this kind of stuff and usually wants to be left to shop alone, but the staff are not overly pushy and genuinely helpful. Also coming from someone who worked computer/electronic retail for almost 15 years in the states. So when I say this store is doing the right thing the right way, that comes from a lot of experience. Most recently I stopped in to purchase a simple item, just a stove cook top for some rural cooking on a holiday vacation, I even knew what I wanted of course. There were none in stock for the one I truly wanted, it happens, and I didn't have time to go or choose somewhere else, so when the woman approached me about needing any help, and confirmed they were out of stock with what I wanted initially. I felt good that I could pivot to something similar, and in the end a bit closer to what I needed anyway. Overall, she helped me settle on something else, confirmed pricing and brought out the item from the back to purchase at the front desk. I wasn't harped about extended warranties, etc which I don't personally buy with these commodity items, and usually self repair if I even deem it worth it or necessary. Purchased easy enough and went on with my packing for the trip that day. Would definitely come back. I haven't visited the Mount Maunganui location lately, but as far as this experience goes, it was above the quality of the times I have visited the Mount location. Not by a lot, just enough to be noticeable. Though maybe that location has improved as well. Whatever you are doing, keep up the great work.”

“Very good choice with lots of variety. Certainly a very handy shop to have in Matamata.”

“Helpful and friendly staff. My purchase was carried out to my vehicle.”

“my review is for SAM in the electronics department. Her help was invaluable on Saturday the 22nd November. She was so helpful and kind. thanks Sam”

“We recently purchased a bed though Connor and we found him to be so helpful and super patient with us. Highly recommend dealing with him and Harvey Norman”

“⭐️⭐️⭐️⭐️⭐️ Review for Store Manager Samantha Monk I want to give a huge appreciation to Samantha Monk, the store manager. She truly went above and beyond for me. While other staff at Kmart Sylvia were unwilling to help or put in any effort, Samantha took the time to listen and genuinely cared about my situation. Even though I didn’t have my receipt, she patiently searched for it and made sure I was looked after. Her professionalism, kindness, and willingness to go out of her way made such a big difference. She understand the value of someone’s money and did her best to help. Thank you, Samantha you turned a stressful experience into a positive one. Kmart is lucky to have someone like you!”

“Received help from a lovely worker by the name of Jaimee and saying she changed my life would be an understatement! The clothing section looked fabulous for such a busy day and she was the only employee I saw even attempting to have it looking proper! She helped me at my worst after feeling like a whale in a sundress but she made me realise I am beautiful regardless, I went out for lunch later on in that same dress and have never felt more fabulous, truly life changing customer service xx Sue-Ann.”

“Profoundly upset & frustrated to learn that The Warehouse has been been strong-armed out of Milford Mall, despite the Group's offer of favourable financial terms & the overwhelming support of locals in the area. We are losing the ONLY outlet providing DIY, Gardening, Furniture, Crafts, Home/Kitchen Ware, Appliances, Tech, - to name a few. It's a lovely, peaceful place with delightful ambiance. The last thing we need is a gym!”

“is a great one-stop shop for affordable and practical shopping. The store offers a wide range of products, from clothing and homeware to toys and electronics, all at budget-friendly prices. It’s a go-to spot for finding everyday essentials and trendy items without breaking the bank. The layout is spacious, and the aisles are generally easy to navigate. However, during busy times, the store can feel a bit crowded, and it might take longer to find specific items. Restocking could be improved, as some popular items tend to sell out quickly.”

“I recently purchased a washing machine from this store, but unfortunately, it started leaking after I brought it home. The next day, I returned to the store to find a solution. I was assisted by Mark, who handled the situation very professionally. He quickly arranged for a replacement washing machine and apologized for the inconvenience. I am extremely satisfied with how Mark resolved the issue. His excellent customer service and prompt resolution made a potentially stressful situation much easier. I highly recommend this store for their outstanding service and will definitely shop here again. Thank you, Mark!”

“I've bought numerous goods from this store including oven, fridge, bar fridge, TV, small appliances and have had nothing but an excellent experience each time. Their advice is always v helpful and their prices are significantly better than what you get elsewhere. I didn't realise that they can order in new products, and even these are price matched or better. On the occasion that something has been missing or faulty, followup is quick and effective”

“I went to the store this afternoon to grab a drawer liner, but to my surprise, I found a big mirror I’d been searching for everywhere, it was finally in stock! I knew I had to get it before it was gone again. The floor staff, Lei and her two colleagues, were amazing. They helped me bring the mirror to the checkout and even assisted me in loading it into my car. I’m really grateful for their help. Thank you, Lei, and the other two staff members whose names I didn’t catch, I truly appreciate your excellent service!”

“I have changed over to my prescription meds pickup to Chemist Warehouse Silverdale recently as prices are way better and the stock is 5x larger than regular pharmacies. It is always busy there with plenty of helpful staff often stocking up shelves. Most know where stuff is.”

“Excellent service from David on Boxing Day to help print Christmas Day photos.”

“The most helpful staff as per usual, I’m never left feeling unserviced!! I am always shown every option under the sun when it comes to appliances and brands. And often shown great add ons and deals which I wouldn’t have thought about myself.”

“Larry at the tv department was most helpful and informative. Will certainly deal with him again. Thanks Larry.”

“The store manager Sam is amazing. He went out of his way to help me and my sister, when other kmart ricc team were less than helpful!”

“Even thought it's one of the smaller Warehouses, it always has a really good range of products.”

“Hi all We purchased a table and four chairs we live in ashburton The lady Lucy shop assistant bent over backwards and showed us in a professional Way to make sure we were satisfied with our purchase . Well done”

“A big The Warehouse with a large selection of items. Decent prices and a very big car park. Friendly and helpful staff. Easy to access from both sides of Blenheim Road. Open till midnight.”

“I recently visited Woolworths St James in Rototuna, Hamilton, NZ, during the evening, and I was really impressed with the quality of the chilled and meat sections. I had a specific list of items I was looking for, and I ended up spending quite a bit of time in these areas, and I’m glad I did! The chilled section was exceptionally well-organized and stocked with a wide variety of fresh products. From dairy items like milk, cheese, and yogurt to fresh deli products, everything was easy to find, and the shelves were neatly arranged. I was particularly impressed by how well-maintained the section was, with everything from fresh salads to frozen meals displayed with great care. The staff was visible in this area, arranging items and making sure everything was in its proper place, but what stood out most was how friendly and helpful they were. Even though they were busy restocking and organizing, they still took the time to greet me and offered to assist when I had questions. Moving on to the meat section, I was equally impressed. The variety of cuts and types of meat was excellent, from premium steaks to sausages and fresh poultry. The staff in this section were very knowledgeable and approachable, offering me guidance on some of the best options for the meal I was planning. They were genuinely welcoming and made me feel comfortable asking questions, even as they were actively arranging the fresh meat on the shelves. Overall, my visit to Woolworths St James was a pleasant experience. The friendly staff in both the chilled and meat sections made the evening shopping feel personal and enjoyable. I’ll definitely be back for both the quality of products and the excellent customer service.”

“Friendly staff. It is a big store but easy to find whatever you are looking for. Parking is easy with under ground parks. Located in the heart of Hamilton. The main transport hub for the cities public transport is handy. Just across the road. Open till midnight. Disability parking spaces are available.”

“Such an awesome shop and has always been my favorite in hamilton. It always has the stock no other store has in hamilton. It’s always nice and clean and tidy too. Easy laid out also. Toilets were located right to the right when you walk in and were nice and clean when I went in there”

“Sidhu is definitely a real salesman! He helped me and Mum at the furniture section and he was onto it with updating us about the delivery progress, a real salesperson cares about their client even after sale was already done. He is an asset to your business. Thank you Sidhu for the great service.”

“I really liked Shailin's attention, she was very kind and helped me a lot. The best!”

“A very positive experience. Highly recommend. Very helpful staff and not pushy. Able to answer our questions easily and furniture seems of a very high quality. Gave us a great deal as well. Couldn't be happier.”

“⭐️⭐️⭐️⭐️⭐️ Always a great experience at The Warehouse! A big shout-out to the amazing team — the staff are always friendly, approachable, and willing to go the extra mile to help. Whether I’m asking questions, looking for something specific, or just browsing, I always feel supported and welcome. Thank you for the consistently great service and for making each visit a positive one. It really shows when a team cares about their customers — and you do!”

“The Manager Please pass on my thanks to Petra for her assistance and help with setting up my Roborock. Her product knowledge was excellent and I was able to get what was a frustrating experience for me to get into the 31st century. Kind regards Jim Anderson”

“This one worker her name was Jade, I always see her there and she is the best worker I've ever seen. She once helped me out of a locked changing room, helped a little kid after they tripped, got something for this old lady off a tall shelf, hyped up this girl in some shoes she wanted to buy, and even helped this guy pick out a nice scarf for his wife. Once I accidentally was short five dollars and she payed the rest. This girl is amazing and deserves so much more than she is paid. Praise this woman she is beautiful on the inside aswell as the outside.”