Recently placed a click and collect order that showed all items as in stock. Out of the 6 items I ordered, 4 items were refunded, and only 2 were available. Had I known this, I would not have placed the order as a click and collect or at all for that matter as it is a a waste of my time going to pick up just a few items. Upon collecting my now extremely reduced order, my daughter and I decided to walk around the store to see if my other items were indeed out of stock. Imagine our surprise when we started to find the items. I guess staff here just couldn't be bothered looking for items....
Contacts & Location
π Address: 5 Vitasovich Avenue, Henderson, Auckland 0612, New Zealand
π Phone: +64 9 822 5600
π Website: kmart.co.nz
Photos
Reviews
-
MMKERSHAW β ββββ
-
Lakshay Sethi β ββββ
There is little space to walk Staff all busy mucking around, no one available to help customers. Website shows items IN STOCK at this store, Henderson, yet it is out of stock at this store. Mens grooming in the middle of womens beauty and bras, makes 100% sense. Great shopping experience! Won't come here again.
-
Fleebee β β β ββ
I wish I could put 3 1/2 stars, but 3 will have to do for now. I normally love shopping here, but as of late it's a mine field of racks and their product trolleys scattered all over the store - in so many aisles as well as blocking the walking areas. It's now a safety issue which has to be fixed. I spoke to a lovely young lady who told me that there was so much stock they couldn't store it out the back and that's why there is an over flow. I'm sorry, but that's not good enough. To the management, It's a safety issue, all it takes is one person to have a serious accident. Also, please, please, please return the seats to the ladies shoe area. How on earth are we supposed to try on shoes? Do we have to hike all the way over to the changing rooms to try them on? Really? Not all of us are stable on our feet and some can't even bend down. The staff, albeit so few are nice, but try and find one .... that's another story. I look forward seeing the nice, tidy and safe Kmart store very soon.
-
H R β β βββ
K-Mart? K-aos!! If you're too short staffed to keep things even somewhat organised, how about hiring more staff?
-
Hansika Ratnayake β β β β β
is a great one-stop shop for affordable and practical shopping. The store offers a wide range of products, from clothing and homeware to toys and electronics, all at budget-friendly prices. Itβs a go-to spot for finding everyday essentials and trendy items without breaking the bank. The layout is spacious, and the aisles are generally easy to navigate. However, during busy times, the store can feel a bit crowded, and it might take longer to find specific items. Restocking could be improved, as some popular items tend to sell out quickly.
-
Anthony Ryan β ββββ
Poor Customer Service. If the receipt is not correctly printed at the self-checkout till and one of the staff members take your e-mail address to send you that receipt electronically, then it has to be sent. Just took down my e-mail address with an empty promise of sending the receipt.
-
ENKI'S FUN TECHNO STUFF (EnkiTrillionaire) β β β β β
Want some good deals? Come to Kmart! Good bang for your buck. Stuff wont last forever, but hey, you get what you pay for. Service is reasonably good.
-
Aqeel Khan β ββββ
I won't even give it a star if there was a option. This happened on 15th july Bought a scooter for my niece when my Mrs told me this scooter is for 7 years plus when I was suppose to get 3 years scooter. When I went to get a refund the cashier questioned me how did I take the scooter out of store when it still has a security badge on it as I didn't even open the box. I showed them my receipt and told them I payed for it and didn't steal and the cashier lady told me we have to see if you are legit cause apparently the person in front forgot to take the security tag out and they accused me of picking a product from selves and trying to get refund. The manager was called a Indian lady who was so rude telling me that there security would have beeped when i took the item out with the tag so they are watching the security footage to see if iam a scammer. My kid was with me who was crying they didn't even bother and after waiting for so long the Manger the Indian lady came and told cashier this item is all good for refund and they didn't even bother to apologize for making me feel like a criminal infront of other customers. That's not all when processing the refund the cashier took my debit card from me saying she also has to do a check to see if it's legit. The cashier and the Manger needs some customer service skill. Pathetic service and not a single Apologies.
-
Harriet Broughton β β β β β
Bit overpriced at times especially clothing, staff are lazy when I ask them to show me where to find something that I'm looking for in the store, They will just point and say over there . Instead of actually showing you because they can't be bothered walking. Or checking on the computer. They don't even answer the phone when you try to call them just to end up driving all the way to the store to discover that they don't even have what you need in stock . And if they do have it in stock they will advertise online that they don't have it , #FalseAdvertising I like how it is open until 12pm . I still think The Warehouse has a better variety of electronics though. And it's dumb that they only have Laybuy available on a app , should be able to do it over the counter in my opinion. Like they have at The Warehouse
-
Zarina Shariff β ββββ
Visited the store today. The fitting room was closed due to too many clothes that are not put back to its place apparently. Annoying. The girl sitting next to the room was on the phone instead of putting all the clothes together. However, many other staff working hard.
New Review
FAQs
What is the address of Kmart Henderson?
Kmart Henderson is located at 5 Vitasovich Avenue, Henderson, Auckland 0612, New Zealand
What is the phone number of Kmart Henderson?
You can contact Kmart Henderson at +64 9 822 5600
How can I get to Kmart Henderson?
You can find directions to Kmart Henderson by following this map link