📍 697 Cameron Road, Tauranga South, Tauranga
📍 Address: 697 Cameron Road, Tauranga South, Tauranga 3112, New Zealand
📞 Phone: +64 7 557 9500
🌐 Website: stores.harveynorman.co.nz
I do not like harvey norman as they ripp off customers and their prices are too inflated. But staff in this store of computer depatment is good. JD served us and got us good plan and item on very good prices when we were shopping around.
Bought a new laptop for my daughter for school but the battery didn't last more than a few hours. Took it back and they sent it away for checking. We were then offered a replacement. Went into store and were shown several other options. Ended up with an even better laptop than the one originally purchased and at no extra cost. Very happy with the level of service we received.
Every time I have visited this location, the staff are super helpful. And that is coming from a techy electrical engineer/sales engineer who knows a lot about this kind of stuff and usually wants to be left to shop alone, but the staff are not overly pushy and genuinely helpful. Also coming from someone who worked computer/electronic retail for almost 15 years in the states. So when I say this store is doing the right thing the right way, that comes from a lot of experience. Most recently I stopped in to purchase a simple item, just a stove cook top for some rural cooking on a holiday vacation, I even knew what I wanted of course. There were none in stock for the one I truly wanted, it happens, and I didn't have time to go or choose somewhere else, so when the woman approached me about needing any help, and confirmed they were out of stock with what I wanted initially. I felt good that I could pivot to something similar, and in the end a bit closer to what I needed anyway. Overall, she helped me settle on something else, confirmed pricing and brought out the item from the back to purchase at the front desk. I wasn't harped about extended warranties, etc which I don't personally buy with these commodity items, and usually self repair if I even deem it worth it or necessary. Purchased easy enough and went on with my packing for the trip that day. Would definitely come back. I haven't visited the Mount Maunganui location lately, but as far as this experience goes, it was above the quality of the times I have visited the Mount location. Not by a lot, just enough to be noticeable. Though maybe that location has improved as well. Whatever you are doing, keep up the great work.
Amazing friendly helpful and prompt staff who want to help, not like that other store....nl. Thank you, Meg, for your great service.
Deep deserves 5 stars, he is the reason we made our purchases at the Tauranga store and even dealt with him with a newly bought microwave that was faulty because other staff members were unhelpful. We highly recommend Deep.
Nice staff and a well-kept clean store. Need more freebie offers to entice you to buy :)
Excellent service. Sharon was so lovely and helpful over the phone. Made returning our appliance under warranty very smooth.
Harvey Norman Tauranga (Computers & Electrical Only) is located at 697 Cameron Road, Tauranga South, Tauranga 3112, New Zealand
You can contact Harvey Norman Tauranga (Computers & Electrical Only) at +64 7 557 9500
You can find directions to Harvey Norman Tauranga (Computers & Electrical Only) by following this map link
Tauranga South, BOP 3112, New Zealand
Gate Pa, BOP 3112, New Zealand
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23 Fifteenth Avenue, Tauranga South, Tauranga 3112, New Zealand