Clothing store in New Zealand

“Fabulous service and very knowledgeable from the Marc and the bike repair team. Very pleased turn around was quick and ready for a race. Thanks so much, highly recommend.”

“Awesome customer service by Saskia; many thanks for the smooth exchange. They immediately attended to the defective product and replaced it rightaway without any dramas. Will definitely return and shop with Torpedo7 Newmarket again.”

“The young man who served us was extremely knowledgeable and gave us some really good advice. Got a fantastic discount through the NZMCA also!”

“We arrived on time but due to having to try on wetsuits we hit the counter a little after close. The ladies were super kind. The gent even went out the back to check for my size and thickness. The price was amazing. Well with the shopping experience.”

“My shopping experience at Country Road, Sylvia Park store is always made better by Vivian, always so warm, welcoming, and helpful! What truly sets her apart is her incredible memory; she always remembers me and greets me with a smile. It's that personal touch that makes me feel like a valued regular, not just another customer. Vivian is a star and a fantastic reason to keep coming back to this store! Store otherwise is always clean, have lots of variety.”

“Paul at Torpedo7 Te Rapa was extremely helpful with an issue I was having with my Giro bike helmet. He went out of his way to contact the supplier for spare parts and then followed up on a replacement without hesitation. Great service from Paul and the team. Cheers”

“Bought warm shoes from here. It was on special. Heaps of stuff on sale. Looks nice and tidy. Big carpark. The carpark looks really clean.”

“I had an excellent experience with Ily at Torpedo7. He was incredibly professional and knowledgeable, helping me choose the right snowboard with great patience and expertise. His service attitude was outstanding—friendly, attentive, and very supportive. What impressed me most was that he even stayed after hours to make sure everything was sorted out for me. I really appreciate his dedication and would highly recommend him to anyone looking for expert advice and top-quality service.”

“I have purchased a paddleboard on boxing day ( just 6 days ago) at $499.99. Now I see the price has dropped to $329. I requested a price match, expecting a hassle. To my surprise, it was resolved effortlessly and the refund was issued instantly. Special thanks to James for his outstanding service”

“Spacious store that provides lots of ideas to help design a sophisticated living space. A+ customer service from Daria, she was hugely knowledgeable and catered this to our goals and budget. Only feedback for improvement is directly mostly toward the Freedom online store - which is that delivery costs are expensive - especially when considering the amount of money already being spent by the customer. Cheers!”

“Had an amazing experience with Naomi, who went out of her way to help me find a backpack for work. Having worked in retail myself, I can confidently say her service was outstanding. Keep up the great work!”

“Good car parking very near to the back entrance of Barrington mall Clean entrance. Easy to get around. Lots of specials easily visible. Ailse clear. Plenty of staff visible to ask for help. Available to get ladders to look for other stock. Very clear setup of different sections within the shop. Friendly and smiling checkout staff.”

“I would like to praise Regan at The Warehouse Stationery Ormiston. What a credit to his job. His customer service is exemplary and he deserves a 5 star rating. He organised me some empty printer paper boxes, which he phoned and left a message on my phone. Very impressed.”

“Amazing service with clear, friendly communication. Our order arrived super quickly, and the Year 8 hoodies we ordered for our school look unbelievably good! The quality is outstanding, and the whole process was so easy. We absolutely love dealing with this company and couldn’t recommend them highly enough.”

“I needed cards for my new business quickly for a networking meeting. Steve made sure the artwork was perfect from the pretty basic image I made in Powerpoint. The cards were ready in less than a week! Fantastic quality, with crisp images & I've had tons of great feedback on them.”

“Trish Peng and her team were fantastic. Nothing was ever too much, from the beginning of the process to the end, any changes I wanted Trish just updated the dress. Her service was exceptional, I felt like every fitting was so personal. We had to postpone our wedding 10-months because of Covid and Trish’s Team made the whole process seamless. My dress fitted like a glove and looked beyond perfect. I was completely blown away by the incredible service by Trish and her team, I recommend Trish Peng to anyone wanting the perfect wedding dress!!”

“Coffee Outdoors is the absolute best! I love that Shev and the team stock the gear they genuinely use and love, it feels like getting a trusted recommendation from a friend. Beautiful, high-quality gear, outstanding customer service and the fastest overnight shipping!”

“Honestly the creme de La creme of shoe shops. I popped home from Sydney via Wellington where I’d looked everywhere I could for boots. Michaela (and Harmony) helped me find the elusive perfect winter boots and the customer service was chef’s kiss. Honest, super helpful and relaxed. I’m not even kidding when I say I’ve been looking for two winters. After looking so many other places I’ll just wait to come here next time I need some new shoes. They let me try on something like 10 pairs and I had a shortlist of four(!) The buyer at this store must be a literal angel with the best taste on the planet. No surprise it’s a unanimous 5 star store. Highest recommend.”

“Fantastic experience with Neil today. What a difference getting my hearing aid fine tuned has made. Thanks to the team at hear again hornby. Mr R.W.S”

“Shane and his team are fantastic. I took in my large suitcase that had a zip broken, and they were super efficient and finished a day early, all while doing an amazing tidy job. Thanks to them I was able to pack that night before I headed to a work conference in Australia for 3 days, then straight onto Bali after that! All which wouldn’t have been possible without my suitcase. Thank you team!”

“Our 18 year old son had his first formal ball and we came to Dorset Suits to hire a suit. The service was excellent, took no time at all and he looked extremely dapper on the night. We were also able to hire shoes and the package price for the jacket, pants, waistcoat, shirt and tie is really reasonable. We found the whole experience fantastic and we would highly recommend them.”

“Shine On customer service is the best. Every time I have been in their Mt Roskill store the girls are so friendly and helpful. My last visit I was served by Selina who was amazing and went out of her way to help me, very impressed by her professional, friendly and helpful manner. Anything ordered online has arrived very promptly and never any issues if I need to exchange it. Love their clothes, always a great variety and good quality. One of my favorite stores.”

“Loved my pregnancy massage it was my first time visiting Bella Mama and I’ll definitely be back for a massage - The massage was a gift and package I wasn’t 100% sure what was included so thought I’d just see what it entailed- it may have been nice for staff to clarify the package when I arrived or explained the steps of what to expect before the massage started ( I know I could’ve asked too but thought I’d just see how it all went- sometimes it was a bit hard to understand exactly what my therapist was saying possibly due to the accent but that was minor some other potential aspects of the experience that could do with slight consideration in my opinion, instead of moving to a “sleep” room after the massage I would’ve preferred to stay laying in the room where the massage took place even jsut for 10-15 mins the move to the other room for snacks, as your so relaxed and could just nod off but once you get up it was hard to get back into that relaxed sleep mode again, in the sleep room the ambience was lost as no music like there was in the waiting room/massage room all I could hear was the workers walking around the hard wood floors and receptionist talking on the phone again not quite as tranquil to encourage sleep, maybe a sleep eye mask would be been nice - snacks could be improved slightly e.g maybe an added pregnancy focused cookie or nutritious mini smoothie (maybe a place for a supplier to promote a pregnancy/lactation drink) or an option to choose your desired tea. Overall the massage was brilliant and staff were super lovely felt looked after with the extra pillows to support my pregnant bump highly recommend the massage, the sleep part of the package not really needed in my opinion save your money unless your really a deep sleeper that can nod off easily”

“Live a bit far away for a haircut, but great clothing from brands you can’t usually find here. Excellent service too. Highly recommended.”

“Mikey and the team are honestly the best bloody humans out, the work Mikey has put on me blows my mind and everyone around… i constantly get asked who does your incredible ink…. I am basically part of the ATBs furniture poor bastards!!!!! Keep up the amazing work and the best banter ever!!!!!!!!”

“Very helpful staff members. Was able to try on a variety of different shoes and test them outside to determine the correct fit before a purchase. Will come back for my next pair of trail running shoes.”

“Super impressed right from the assistant at the Merivale store. I went in browsing and she asked if she could help. I said no one seems to have navy sandals and she immediately asked if I had seen ones on the website and showed them to me. I pondered for a day as also saw they were in a powder blue colour. Anyway I ordered and my shoes arrived within a week. Very impressed and excited. Thanks for the great service.”