Clothing store in New Zealand

“Most often in this day and age it is hard to find A++ customer service, I'd like to give a huge shout out to Caitlyn at The Base, she went the absolute extra mile to help me out, succesfully, confidently and cheerfully!!! Novo, remember this and look after her! 2 other staff at Novo also tried hard to help, they also are worth mentioning, shame I don't know their names, 1 was at Manukau the other was Sylvia Park, shame that they couldnt send the shoes to Hamilton, they weren't allowed to, when they really wanted to! Novo, a sale is a sale. Think about it Novo. I tried calling Novo for help, no answer, no replies to my emails even. I want to thank these 3 people. But Caitlyn, is the one who pulled it together to make it happen! She's 1 in a million. THANK YOU CAITLYN. P.S I LOVE the Novo footwear, Novo is second to none for price, style and originality!! Cheers, Rody”

“Staff here are helpful and have even helped me get a size they didn’t stock from other stores. Being an outlet you can get some good deals here so this has been my go to store for Rodd and Gunn clothing.”

“I Browsed for a longish time. Met some nice young people. And bought 2very nice, coffee mugs. From Norfolk island.$3 -50 A bargain. Lots of very good seconhand clothes there. $14 pair of shorts. Some very good jackets etc; but didn't buy any clothes today.”

“Came in today we we're served by Ramon you were absolutely amazing you we're so patient with everyone you gave children in the store bags to colour we saw you had some rude customers but you stayed extremely patient thank you for all your help absolutely amazing”

“The girls at Novo St Luke’s were great. I made a click and collect order and it was a smooth process. I had time to try it on at the store and noticed a flaw on the heels I got so asked the girl’s if I could swap for another pair and it was successful. They were super helpful and friendly. Thank you !”

“Highly recommended this store in Manukau, I was attended by Heidi and she is assistant manager there, she helped us to find the right product, she is amazing. We bought baby cot and mattress plus bedsheets and guide us very politely and professionally.”

“Great spot, very friendly attendants. On site cafe and hair salon, and they make sure to look after the gentleman. My partner will always pay a visit whenever she is in Mt Maunganui!”

“Nice shop to buy shoes for ladies! Came here with my friend and the service was really good. The ambience gives you a good vibe to purchase and the customer service is pleasant and comforting. Got good selection and offers running as well! Staff got good knowledge of the products and that really helped in making the purchase.”

“cotton on here have many pretty clothes on promotion, and really enjoyed the shopping here. The lowest price is only 5 dollars for clothes! Is much more lower than other branches, just that only on selected cloth and size limited!!! Spend less get more here!”

“Good on you for having a back bone. Sell what ever i want.”

“My teen and I love Glassons. Good quality clothing at a great price. Always lots of friendly staff. The 15% discount for downloading their app a nice bonus.”

“Cheap and Good Dress, my tahitian sister loves it.”

“This is an awesome op shop. Not the cheapest but not surprising given the quality of the stuff they have on sale. Lots of high quality household items and top end clothing. Lots of new items daily too. Nice staff team.”

“Amazing and friendly team at the tower junction store. Have found them incredibly helpful through our mission of buying baby accessories!! Couldn’t recommend them all more, they are knowledgeable and friendly, nothing is too hard. Will definitely be shopping there in the future the staff member even price matched another company that we didn’t know had the bassinet on sale! We saved money and found the experience really great.”

“Nice, friendly staff and great service, great shop for last minute buys for kids”

“Tafola, I just wanted to give a huge shoutout to the twin sisters working at JD Sports. Their customer service was amazing! From the moment I walked in, they were so welcoming, friendly, and full of positive energy. They went out of their way to help me find what I was looking for and made the whole shopping experience super easy and enjoyable. You can really tell they love what they do such a great vibe! Definitely the best service I’ve had in a while. Malo!!”

“A great selection of stock, styles and prices. Staff were friendly and very willing to bring the requested size out to assist trial fittings, and help in making a selection. Thus shop is always clean clean and tidy with a great range on display at all times.”

“Nzsale Takapuna is one of my favorite shopping destination. Great service, very helpful team.”

“I just wanted to leave a quick review to shout out one of the girls working in store, her name was Jessica, and I first met her at the Botany Glassons store a little while ago. She helped me pick out an outfit and was honestly so lovely and helpful. She had the best energy, made me feel confident, and was super genuine. Not pushy like some retail staff can be. Then just recently, I walked into the Sylvia Park store and saw her there again! I couldn’t believe she remembered me. She came up and said hi straight away and even remembered what I bought last time. Like… that kind of customer service is so rare! Jessica is honestly such a gem. She’s stylish, friendly, and really knows how to make people feel good. You can tell she truly loves what she does. I really hope she gets recognised for how amazing she is. She totally deserves it. — Adriana J.”

“I am not sure about the negative reviews by other peeps out there but my online experience for JDSports so far is second to none! I purchased 2 Jordan from them and the shoes were delivered 2 days after. The second one was ordered like 9-10pm and got processed literally 5am following morning! I am impressed on how quick they dispatched it! I ordered the same shoe from FL waited for the timer to become available only to find out a day after that all of my size were OOS (the only lesson I've learn is FL online ordering sucks) TLDR; superb online ordering and got the shoes 2 days after! Highly recommend!”