Electronics stores in New Zealand

“Super efficient service from Josh who came to talk over the product with me. And super easy, sensible teaching from technician Kieran who came to install the product. Very happy”

“Hugely helpful in printing off the complete text for my book. Appreciated their advice and assistance”

“I must command the excellent service I got today at the Warehouse Albany. A product I needed was not on shelf. The customer support went out of her way to find one in the shop but none was available. So she phoned another shop (Glenfield) and had one reserved for me to pick up on the same day. Excellent service. Thank you Helen Hadlee”

“I have experienced some challenges with the customer service at this particular warehouse. I continue to shop here due to its convenient location. My five-star rating is specifically for my Boxing Day shopping experience. I sought assistance from three different individuals, all of whom were unable to help me. This five-star rating is dedicated to 'Ben,' who graciously took the time to retrieve items from boxes as they were not yet on the shelves, and to the young lady at customer service, who typically works at the self-checkout. Both individuals provided exceptional assistance.”

“Great deals, Awesome customer service experience, I made my decision on the appliance in no time. He who served me, provided me reasonable insights into the products that was on display helping me zero in on the one that picked quite easily.”

“Great staff So helpful and happy easy to deal with Lots of parking Good open store Very clean”

“Good store. I've bought every device ive ever owned from this store and I will every time. Great staff. Good location. Decent parking.”

“5 star customer service by Manager Mo and Team member Theo! Had a great shopping experience guided by very knowledgeable staff.”

“Approxmetly 8.43pm 29/12/25. Such wonderful service this evening from Wendy. I went to queue and she dropped what she was doing to ask me to come to the desk so she could serve me. I had a bag of kettles and a 90L Sistema storage container. She asked me how my day was and if I had a busy Xmas. She was very easy to engage with after a long day at work. She discussed about the great price of the Sistema containers and may have mentioned that, at that price you could get two! It was indeed good value and her upsell almost made me buy another one. I will discuss with my wife this evening and may come back and buy another two. Keep this wonderful wahine on, she is very motivated and an asset to your store!”

“⭐️⭐️⭐️⭐️⭐️ Amazing Service from Lucy! I had such a lovely experience with JB Hi-Fi thanks to Lucy, who helped me on 14/10 around 5:20 PM. She was super friendly and helped me pick out a vacuum cleaner and a microwave that were just right for me. Lucy noticed that I might struggle to carry the items down to the car park, and she immediately went to check with the store manager to see if someone could give me a hand. She even helped me find my car — I’m not great with directions — and, together with another team member, carried everything right to my car. Her kindness, initiative, and genuine care really made my day. Big thanks to Lucy for going above and beyond — that’s what great customer service looks like!”

“great customer service, lovely workers. i recommend this store 101%! Dave deserves a raise. :) lovely man”

“Recently purchased a SD card for my Dash Cam. Works like butter. Will come back to buy other stuffs as well in future. I loved the fact that you can check online if the item you are looking for is in stock or not .”

“This high rating is for Cullen and Andrew who delivered and installed the new washing machine. Harvey Norman would be hard pressed to find two better representatives of perfect after sales service. Friendly, knowledgeable, efficient just a great experience.”

“I recently bought a mobile from Noel Leeming Lower Hutt branch. I had pleasure of interacting with Geetika customer service agent. Her professionalism and promptness were truly commendable. She was exceptionally knowledgeable and went above and beyond to ensure my concerns were addressed effectively. The level of customer service provided exceeded my expectations, making my experience with the company a positive one. I highly recommend Geetika to anyone seeking reliable and efficient customer service at Lower Hutt branch.”

“I want to thank Wendy on Tuesday and the young man on Sunday that helped me with professionalism and politeness on a mix up of cat food price. It's people like you that makes the shopping experience enjoyable wanting to return to your store. Thank you”

“I was sent to this place as the main shop was closed. Awesome service and real bargains to be had so watch out for the adverts.”

“We own a Property Management Company, based in the Wellington Region. We use Smiths City for any appliances that need to be replaced. They're always competitive on pricing and provide quick delivery and installation. Happy, repeat customers here!”

“The Warehouse Glenfield offers a fantastic shopping experience with a wide range of affordable products. It's often quieter than other locations, allowing for a more relaxed and enjoyable visit. The store is well-organized, and the staff is friendly and helpful, making it a top choice for convenient and stress-free shopping.”

“I had an excellent experience at this store. The staff were very friendly, welcoming, and went out of their way to be helpful. It’s rare to come across a team that is both professional and genuinely kind, and they made the visit smooth and enjoyable. I would highly recommend this store to anyone looking for great service and a positive experience.”

“Dan, you are awesome. We recently purchased a Laptop from Noel Leamings at Westgate. It was a replacement for my desktop which I had used for some time. Being not too up to date with tech, we had Dan at Noel Leeming’s Tech desk transfer all our files across to the new computer. He managed to transfer a great deal of data across to the laptop and he was so helpful walking us through the set-up. We found the entire process very convenient, and Dan’s expertise was invaluable. He untangled the tricky mess I had made of my passwords and my multiple email accounts with complete professionalism. We would like to express our supreme thanks to Dan for making the process so seamless, he was friendly and highly informative. We were extremely happy with the outcome. Thanks once again Noel Leaming, Westgate. Gary and Cara.”

“Went to purchase two samsung tablets and tried to ask for covers aswell. The manager said they couldnt do cos cost already low. I went elsewhere to see if so....and lo and behold yes indeed it was an excellent deal considering. Plus the tablets had twice the rams and gigs than the other outlets... Thankyou Noel Leemings for a good deal.”

“Jack was very helpful with our TV purchase! We had heaps of orders thanks to him! Very knowledgeable and friendly. Would give 10/10 for Jack!”

“Just purchased a Microsoft Surface tablet and other items from the Silverdale branch. Fantastic service from all staff every time I buy from there. Especially this time! Service from Ethan Berlyn was outstanding! Not pushy, knowledgeable and sold me what I wanted, and needed based on his own personal product experience. Highly recommend Ethan as a point of contact. Thanks Ethan.”

“I would like to say a big thank you to Aditi for her wonderful customer service. I had to visit the store three days in a row because my online order was delivered in separate parts. Each time, Aditi served me kindly and patiently. When I came back to ask about replacing one of the items that looked repacked, she handled the situation very professionally. She checked with other staff and helped me resolve the issue quickly. Thank you again for the great service — I really appreciate Aditi’s help, and I will definitely come back to shop again.”

“Brought a customized mug and tile for mother's Day at a great price. Awesome service”

“Brought a customized mug and tile for mother's Day at a great price. Awesome service”

“Great store, well presented, loved the Smart home displays, staff were gathered around the counter, however, they did ask me if I needed help with anything which was nice.”