Pet supply store in New Zealand

“I ordered two coats, One for my one year-old Shih Tzu/toy poodle puppy and one for my elderly spoodle. The coats are beautifully made from quality materials and ideal for those chilly “last thing at night” garden trips, as the Velcro fastings make them quick and easy to put on and take off. I have several friends who are going to buy these jackets and I would highly recommend them.”

“Such a good store! The staff is super friendly and helpful not to mention they have the best prices and often run specials on top.”

“If you are looking to purchase a new tank or getting into aquascaping, I recommend that you check out Aqua House. I have purchased 2 rimless tanks and light screens that were safely delivered from Christchurch to Auckland. Aqua House stock a great range of plants, lights and fertilisers. They are also helpful with queries. An excellent store for the hobby in New Zealand.”

“I often used to frequent here in my younger days to look at the little animals. Good times.”

“Great prices, fast (free!) delivery, and amazing customer service!”

“Friendly staff and a good range of summer footwear”

“Really impressed with my 40cm ultra-clear aquarium. It’s gorgeous, thank you.”

“Fritz my German Shepherd just loves your doggy treats - they are 100% great quality, healthy and nutritious- worth every penny and more. We will never go back! Fritz also loves your Kibble - Thank You for a Healthy, Happy Pup! 5 Stars all the way!”

“Great store with large range of products. Offers great customer service and the place to go if you need anything quick and easy!”

“Love taking simba here. Most of the staff know him and always fuss him.I also like washing him here because I can use as much water and dry him off without running out of time like most places do and your not on a time limit . My dog is very long-haired, and it takes me nearly 1 hour to dry him. And my dog comes out smelling beautiful. I would recommend getting your pooch washed here. 100%”

“Great stuff, always friendly and helpful. Great stock”

“I bought 2 cute little fish from here. Good deal. And I bought some treats for my cats. Heaps of selection of aquarium fish and pet foods. Heaps of stuff special. Customer service was very nice. The guy explained to me how to look after my fish's and fish tank. We will be back.”

“Great staff and products. Thanks”

“Some awesome, and very easy to use pet cleaning stations! My Golden Retriever is extremely anxious in most public situations but after a few minutes in the warm water alongside a shampoo and conditioner rinse, she had calmed down. My only criticism is that the doggy hair dryers aren't world class, but still do the job!”

“They have got such a big selection, I am an almost exclusive customer of theirs, they have got almost everything, and if they don't have something they are always happy to talk about getting it in truly ASAP. The store is great. They are great, I have been a regular "pet.co.nz" customer since 2018, and they were great, but since they have merged with Petstock the service has been even better, from replacing faulty items right away, to amazingly fast shipping! I was blown away my last purchase, I live in a rural area, and usually would get my order 3 days later at best, which is understandable, but this time I ordered my large breed puppy's special food like usual, in the afternoon, and the next early morning it was here!! Truly amazing!”

“Lovely little Mitre 10 with the most common things you might need to grab. The staff are very friendly and welcoming.”

“We love the cafe in this Mitre 10. Their fries are much better than all other Columbus Coffee in town. Apart from the cafe, we look for interesting plants there as well. It never let us down.”

“5 star review for the lovely young Pasifika woman (apologies I didn't catch her name but wanted to make sure she was identified) who assisted me on the 25th of June around approx 5/6pm with my dehumidifier. I brought in my dehumidifier (almost at 2 years old) due to electrical faults and concerns, wanting to check my warranty and if I could get some help. Initially I was assisted by an older lady who misunderstood my request thinking I was after a return/refund, after I had specifically asked for some help with my machine that had sparked when I plugged in & was wanting to know if it was still under warrant and/or if someone could help fix it. She then proceeded to tell me I needed a receipt even after I showed my online contact with Mitre 10 noting the staff could call the shipping store upon arrival to assist and get the receipt details as it was an online order, but she told me to ring the store myself. As I went outside to grab the machine from my car & brought it back in with my daughter, I hear the woman telling the young lady I was after a refund/return which was in fact untrue, I quickly corrected her and this is where the young lady came in and helped me out. As I purchased online there was no physical copy but she was super helpful as I showed her the email contact with Mitre 10 & online details i could provide, The young lady got the initial staff member to call up the shipping store and was just super helpful and sorted it out fast and efficient. Great customer service, attentive, listened to what I needed and I was able to get a replacement as I was still within my 2 year warranty. The difference in service was visible & I think shes a great example of perfect customer service. Thank you very much to this young lady- approachable, super helpful and super happy with the outcome.”

“Very big Mitre 10, the name suggests. The Mitre 10 staff team also never fails to answer questions about their products well.”

“It was great service was attended to straight away they helped me spend when I wanted to and got what I wanted as well as got myself something that works perfectly fine and love what I brought. I brought a soda stream machine kit and it is great. I'd go back again if I had something to buy definitely. They were helpful and they were friendly and polite with a smile.”

“I went to countdown ponsonby deli and I must say I had an amazing experience. Well done Lucky, for serving your customers so well!! I asked for a special request for the sandwich and he was very kind and patient with how I wanted my food, he was working alone in deli, shame on the management for making the poor guy work all alone in deli, having to handle the kitchen but also the customers, well done lucky keep it up! Enjoyed my food a lot❣️”

“Clean, enough parking, just around the corner and it has never been too busy!”

“helpful staff. Everything easy to find. Staff willing to show you if your unsure where anything is. One suggestion it would be hugely helpful if they had gold card discounts”

“Best countdown ive been too! Always clean and filled with many different varieties of groceries no matter what time you go. I love that theyre open till 11pm, me and my husband love going for a midnight munchies run.”

“Frequent visitors to this store because of how well catered it is for kids. Our 3 year old had an accident at Bunnings Petone on the weekend and the staff were so incredible - knew the process,everyone helped accordingly and followed up with a phone call later that day and a gift sent via post. Couldn’t have felt better looked after and cared for - thank you team !!”

“COUNT WORTHS ... AKA WOOL DOWN ... or whatever their calling the place this week is my preferred place to grocery shop ... Because they have staff that are abundant , available , friendly helpful & kind ... The specials are often far better value than the others . The policy of refund & replacement is seldom called upon but when it is the result is immediate which insures customer satisfaction . The wheelchair one may borrow suits this old biker who enjoys visiting his friends that are friends”

“Great store and staff here. Sad to hear that it's being closed down.”

“Great place to come in and grab a bargain. Heaps of stock. Lots of carparks. Busy place. Great stock levels. Service at the counters was great and when entering and exiting. Most of the staff were busy.”

“Fantastic service! Young man helped us far beyond what we expected. Thanks Louis from Mount branch. You were a legended and we are stoked with the product.”

“I really enjoyed going into this Woolworths, I'm from a small city so it's always interesting to go to the bigger supermarkets. The variety of meat and produce that you have faster passes anything the smaller cities get”