Pet supply store in Auckland

“Great prices, lovely staff and has a good selection. It's our go to spot to get supplies for our pets”

“Because I've set up my dogs flea treatment on the auto ordering I never miss. Pet direct reminds me, able to add to my order and it arrives within days. Reliable and efficient service...thumbs up.”

“Amazing customer service & super knowledgeable! You can tell they really care about animals”

“Love this place. Excellent selection of the best products for your furry friend. Staff are always helpful and the kids love having a look around too. Loki the pet shop Parrot is a family favorite.”

“Ordered a “steam brush” online, it was processed straight after I ordered it and itarrived in under 24 hours. Excellent service. Very pleased with the brush - it works exactly as described.”

“I have not visited the store, but have shopped online many times and also rung the staff for advice, and am very happy with the prompt, courteous, friendly and knowledgeable help I have received. My dog is very difficult to feed as he has had major digestive issues since birth, but he loves Mighty Mix and we are exceedingly relieved to have found something he enjoys and will eat.”

“Our wild dog Cherry loves going to Pets in the City. She runs around all day long, plays with the other dogs in big dog park and sleeps soundly in her pet hotel room at night. They look after her like gold. Highly recommended!!”

“Fabulous groom for my old girl, concerns brought up about her ears which was appreciated. Would definitely recommend”

“Our new puppy and our dog, both Shih Tzus, love their new beds. Service was excellent. Highly recommend Brooklyn dog beds.”

“Everyone I've spoken to has been nothing but helpful and caring, and Margaret deserves special mention for going out of her way to make sure my kitty was accommodated for at short notice. No brained to recommend again”

“It is amazing what a change of ownership can do. From never having stock and staff that had almost lost the will to live, we now have no problems getting what we need, with people who are just so happy to help. I would now highly recommend this company for your animal needs. I feel sad now having to move out of Auckland and now begin looking for a new company. I wish them all the success. It's been a pleasure dealing with you all.”

“Such good people have been coming here for years ! Always looks after me when I come in and has very affordable prices. Would highly recommend this pet shop.”

“The young employee there was very helpful in helping me find what I needed to find and she was not mumbling under her breath or anything under those lines. I am very happy with the service that had been provided to me and I am looking forward to shopping there more because of the great quality in the bird seeds and other supplies I had purchased and the amazing employee that complemented me and made sure my experience was truly amazing, and I know this is for a shop but I felt the need to say how happy I was with my service.”

“Highly recommend this grooming service. The lady is so nice and patient. I always take my babies to have the grooming here.”

“Amazing customer service, very helpful and friendly female staff member from 5/11/24. helped me find the right product for my senior dog. much appreciated.”

“I ordered two coats, One for my one year-old Shih Tzu/toy poodle puppy and one for my elderly spoodle. The coats are beautifully made from quality materials and ideal for those chilly “last thing at night” garden trips, as the Velcro fastings make them quick and easy to put on and take off. I have several friends who are going to buy these jackets and I would highly recommend them.”

“I love love love hippo health. This winter I decided to try thrush plus for our 29 years old mare who has suffered from bad thrush for a long time .I gta say we have tried a lot of products for her and was always able to keep it at low risk but it was always there lurking ready to come back at the first sign of bad weather and mud. This winter has been a game changer there is little to no sign of thrush in all four of her hooves she is a lot happier not sore at all and I love how easy it is to give ,no more picking feet out in the pouring rain to apply powders and all manner of treatments ending up soaked and covered in mud. This product has worked wonders and I have combined with healthy hooves and mud and rain and I am impressed. I will definitely be keeping a supply in my tack room.keep up the great work.”

“Great prices, fast (free!) delivery, and amazing customer service!”

“Friendly staff and a good range of summer footwear”

“Really impressed with my 40cm ultra-clear aquarium. It’s gorgeous, thank you.”

“Fritz my German Shepherd just loves your doggy treats - they are 100% great quality, healthy and nutritious- worth every penny and more. We will never go back! Fritz also loves your Kibble - Thank You for a Healthy, Happy Pup! 5 Stars all the way!”

“Great stuff, always friendly and helpful. Great stock”

“I bought 2 cute little fish from here. Good deal. And I bought some treats for my cats. Heaps of selection of aquarium fish and pet foods. Heaps of stuff special. Customer service was very nice. The guy explained to me how to look after my fish's and fish tank. We will be back.”

“Some awesome, and very easy to use pet cleaning stations! My Golden Retriever is extremely anxious in most public situations but after a few minutes in the warm water alongside a shampoo and conditioner rinse, she had calmed down. My only criticism is that the doggy hair dryers aren't world class, but still do the job!”

“They have got such a big selection, I am an almost exclusive customer of theirs, they have got almost everything, and if they don't have something they are always happy to talk about getting it in truly ASAP. The store is great. They are great, I have been a regular "pet.co.nz" customer since 2018, and they were great, but since they have merged with Petstock the service has been even better, from replacing faulty items right away, to amazingly fast shipping! I was blown away my last purchase, I live in a rural area, and usually would get my order 3 days later at best, which is understandable, but this time I ordered my large breed puppy's special food like usual, in the afternoon, and the next early morning it was here!! Truly amazing!”

“I went to countdown ponsonby deli and I must say I had an amazing experience. Well done Lucky, for serving your customers so well!! I asked for a special request for the sandwich and he was very kind and patient with how I wanted my food, he was working alone in deli, shame on the management for making the poor guy work all alone in deli, having to handle the kitchen but also the customers, well done lucky keep it up! Enjoyed my food a lot❣️”

“Best countdown ive been too! Always clean and filled with many different varieties of groceries no matter what time you go. I love that theyre open till 11pm, me and my husband love going for a midnight munchies run.”

“Great little supermarket Excellent selection of fresh meats veges etc”