Shocking lack of care in the name of a doctor that i will not post publicly unless i am able to pursue legal action due to absolute negligence. Doctor refused to do bloods - and did not refer a family member with underlying heart issues and told us to go to ED. No referral or nothing. Will be following this up DO NOT GO TO THIS PRACTICE.
Extremely poor management and a shocking lack of care. We booked an appointment days in advance and were required to pay as soon as we arrived. After waiting 40 minutes, we were then told the doctor was still at another clinic. When we requested to see a different doctor, the admin team refused to make any changes. An 82-year-old was left sitting there for over an hour — all because the clinic prioritised payment over basic patient care. People deserve better. This type of behaviour needs to be called out.
Avoid Doctor Mina Han I visited this doctor today regarding my pregnancy, and I left feeling quite sad. It felt like she just wanted us to leave her office as quickly as possible. I really needed some understanding and reassurance, but instead, I felt rushed and dismissed. This experience made me quite stressed and disappointed, especially during such an emotional time in pregnancy. I hope she can take a bit more time to listen and show care toward her patients in the future.
Went here for most my life and the only doctor worth going to see is Dr. Gary Wu, the only issue is that there's a multiple month wait time for him and every single other doctor is incompetent, impatient, rude and dismisses your issues and prescribes common household medicines. The receptionist team is subpar, there was this man who was extremely rude and impatient and the others are nothing special. Only silver lining is the Nurses, they are respectful and nice and they deserve a better work environment. If your seeing any other doctor other than Dr. Gary Wu, prepare to get money wasted on a useless consultation. Would highly avoid, go to a specialist directly.
AVOID MINA HAN she is very rude and arrogant. -When I asked her for clarification, she was so impatient, she suggested that I book with other doctor to get a second opinion. -When my baby was about 10 mins late during peak hours, she did not rang us, but put us to the walk-in queue. We had to apply sick leave, and waited for the entire morning. It feels discouraging to be penalized for the short delay when I am frequently asked to wait well beyond their scheduled time (30mins to 1.5 hours) without similar consideration. Should doctors treat patient with fairness and mutual respect?
I have returned to get papers signed as I have in the past at this very doctors, only taking 5 minutes. Today I was told that the female doctor wouldn’t see me as it would take 45 minutes to sign a form. So she’s booked me for an appointment in 10 days time, when I need these signed and always have had signed promptly by the great male doctors I’m always seeing at this doctors for 5 years now. Worst experience ever and worst service ever from this female doctor who’s lied to avoid helping me. Avoid seeing Dr Mina Han if you can. She will push you away when you need help that other doctors have given easily.
Just want to share my experience with the doctor newlynn . It happened twice with me. I had to wait long for my turn when I asked why people going ahead then me ,even after coming late ? I got reply from reception they are emergency case. But this not true emergency call 111 they don’t come to GP. Further whenever I tried to book appointment . They are always fully book. I walk in and choose to pay more in the weekend. Still they serve people who come late 1st . Does not make sense.
I’m utterly disappointed I didn’t do further more research before trusting a doctor here to do my sons circumcision. There were no follow up appointments made and I had to make numerous trips to my gp to check it was ok which it was not. The procedure it’s self was botched and after a year on a waiting list to see a specialist I can only now confirm it’s lucky my sons not suffering serious damage but now poses the potential risk of wanting cosmetic surgery to fix mistakes made here. This cost $400 and if anything you’d think this was done at home. I seriously hope this place shuts down.
Wish there was an option to choose 0 star. This clinic is pathetic. Staff is absolutely unfriendly. Online appointment booking system is a joke here. They cancelled my appointment twice saying the doctor is not available on the same day of my booking just after they confirmed my booking. Asking me to wait 2 more weeks before I can see a doctor. LOL someone may die or develop serious issues if waited 2 weeks. walk in takes forever and you sit there for half a day to see the doctor. Look at all the previous reviews. less than 2 rating out of 5. Time to shut down and boycott this place.
The doctors here are good, but very poor customer service from receptionists. Being defensive before starting to explain anything. Being sarcastic and using words like " dear " does not help either. Please be polite when talking to people. As a family we are enrolled here for the sake of doctors who looks after our kids. But takes 2 months to get a GP appointment .
The Doctors New Lynn is located at 19 Delta Avenue, New Lynn, Auckland 0600, New Zealand
You can contact The Doctors New Lynn at +64 9 827 7810
You can find directions to The Doctors New Lynn by following this map link
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