Home goods store in Wellington

“5 star review for the lovely young Pasifika woman (apologies I didn't catch her name but wanted to make sure she was identified) who assisted me on the 25th of June around approx 5/6pm with my dehumidifier. I brought in my dehumidifier (almost at 2 years old) due to electrical faults and concerns, wanting to check my warranty and if I could get some help. Initially I was assisted by an older lady who misunderstood my request thinking I was after a return/refund, after I had specifically asked for some help with my machine that had sparked when I plugged in & was wanting to know if it was still under warrant and/or if someone could help fix it. She then proceeded to tell me I needed a receipt even after I showed my online contact with Mitre 10 noting the staff could call the shipping store upon arrival to assist and get the receipt details as it was an online order, but she told me to ring the store myself. As I went outside to grab the machine from my car & brought it back in with my daughter, I hear the woman telling the young lady I was after a refund/return which was in fact untrue, I quickly corrected her and this is where the young lady came in and helped me out. As I purchased online there was no physical copy but she was super helpful as I showed her the email contact with Mitre 10 & online details i could provide, The young lady got the initial staff member to call up the shipping store and was just super helpful and sorted it out fast and efficient. Great customer service, attentive, listened to what I needed and I was able to get a replacement as I was still within my 2 year warranty. The difference in service was visible & I think shes a great example of perfect customer service. Thank you very much to this young lady- approachable, super helpful and super happy with the outcome.”

“So happy to be helped with my online order this morning by a charming competent staff member. Could not be more impressed!!!”

“Well stocked with quality, well priced items”

“We were served by a lovely young lady in the paint department who helped us find the right paint to match the small sample we gave her. She was very professional and went out her way to find what we needed. If we could remember her name we would recommend people go see her.”

“Bunnings Warehouse Porirua is much more than a hardware store; it's the ultimate hub for all home improvement, gardening, and DIY projects in the Wellington area. This store is a cornerstone of the community, consistently delivering a top-tier shopping experience characterized by massive variety, competitive prices, and truly exceptional team member support. The sheer scale of the product range is impressive, covering everything from essential building supplies and high-quality tools to stylish home decor and an extensive outdoor nursery. The user-friendly layout and clear signage help make navigating this mega-store surprisingly efficient, ensuring you can quickly find the exact item you need, whether it's a single lightbulb or a full kitchen renovation kit. What truly elevates Bunnings Porirua is the fantastic staff. They are consistently friendly, highly knowledgeable, and ready to assist with a genuine eagerness to help customers solve problems and find solutions for their projects. Beyond retail, the store demonstrates a strong commitment to the local area, frequently hosting engaging, free workshops—including popular Kids D.I.Y. sessions—that encourage learning and creativity within the community. Coupled with convenient services like Click & Collect, ample parking, and the iconic weekend sausage sizzle, Bunnings Porirua makes home improvement feel accessible and enjoyable. It is highly recommended for professionals and D.I.Y. enthusiasts alike.”

“Very good service, advice and knowledge of products and working to customer style preferences. Highly recommended”

“Frequent visitors to this store because of how well catered it is for kids. Our 3 year old had an accident at Bunnings Petone on the weekend and the staff were so incredible - knew the process,everyone helped accordingly and followed up with a phone call later that day and a gift sent via post. Couldn’t have felt better looked after and cared for - thank you team !!”

“Hello, I came in the other day and met a worker named Joe he was lovely and helpful thank you so much Kmart for your amazing customer service”

“Although some minor remedial work needed to be done with laminate flooring, this was done quickly and to our satisfaction. And very pleased with the roller blinds and installation just completed in the bedrooms!”

“This is one of the famous places in Wellington for all your kinds of technology and appliance needs. Tech accessories, home entertainment, computers, smartphones, TVs, kitchen electronics items, phone accessories, and more. High-quality product and friendly staff. I recently bought a hair dryer for a good price. The staff was very helpful and helped me to find the items I was searching for. Highly recommended.”

“We had a fantastic experience with Emily today. From the moment we walked into the store, she greeted us warmly without being intrusive and helped us find what we needed. What really stood out was how she noticed we were waiting in line to pay and quickly jumped behind the counter to check us out, making the whole process smooth and efficient. Her attentive and friendly service was greatly appreciated.”

“Checkout lady I think her name tag said maya was super helpful when I went to the wrong checkout and only had cash, she moved me to another one and was super helpful when I left something behind. She went out of her way to make sure my experience at Johnsonville Woolworths was awesome. Thank you Maya I will be back!”

“I purchased a faulty product which had to be sent off to repair three times before it was replaced which, on the face of it, seems frustrating, but the team at JB Hi-Fi Victoria Street made it a breeze. Special mention to both Paris and Gus who helped me every time I came in! Fantastic team who really care about customers and their experience - couldn't recommend this store enough.”

“Bailey at Spotlight in Wellington was absolutely brilliant!! She provided advice on the blinds and curtains we wanted, went off and found the items we needed from different parts of the store and even helped us carry our purchases out to our car! The service she gave us was exemplary and we can highly recommend her.”

“Shop's a bit overwhelming. I'm old. But the staff were amazing helped me get everything I needed and a little more. I'd give them 10 stars if I could”

“Nika has great customer service! Thank you for making our purchase easier today.”

“Great place to buy all your stuff from groceries, clothing. Homewares, toys even printing as warehouse stationary is inside”

“Tobias also known as Tobey the guy who works in the garden section is always very helpful when I ask questions about plants and bulbs ,seeds . I find the prices and staff so much better than going to a normal garden center .”

“Diego on checkout is wonderful. His kind and friendly interaction with customers is fantastic and he went above and beyond to help me today, he's the absolute BEST!!!! Thanks a million Diego!”

“⭐ Excellent Service at Kmart! I went to Kmart to exchange an item but had lost my receipt. Chinnu was incredibly helpful — she went the extra mile to find my transaction even though I had the wrong date. Her patience and dedication made the whole process so easy. Super service — thank you, Chinnu!”

“I had a great shopping experience yesterday. I was served by Gagan and he explained some amazing black Friday deals. Great customer service!”

“Good open late so always go shopping here after work”

“Awesome service from start to finish also got signed up for a contract for my phone a.b I think his name was very helpful and efficient keep up the awesome service team.”

“Just want to say thank you so much to the young girl on security this afternoon around 5pm. She was super helpful, i had my baby as well as a full trolley and some chairs and other items to carry to my ute. She willingly helped me without having to be asked and did it all with a smile on her face. Big ups to her, 10/10 customer service.”

“Great prices and discounts . Staff are helpful . Looking forward to the Bertie chair and the barstools!”

“Good store. I've bought every device ive ever owned from this store and I will every time. Great staff. Good location. Decent parking.”

“5 star customer service by Manager Mo and Team member Theo! Had a great shopping experience guided by very knowledgeable staff.”

“I recently bought a mobile from Noel Leeming Lower Hutt branch. I had pleasure of interacting with Geetika customer service agent. Her professionalism and promptness were truly commendable. She was exceptionally knowledgeable and went above and beyond to ensure my concerns were addressed effectively. The level of customer service provided exceeded my expectations, making my experience with the company a positive one. I highly recommend Geetika to anyone seeking reliable and efficient customer service at Lower Hutt branch.”