Shoe stores in New Zealand

“Good vibes and helpful staff in this store!”

“Love the sign !! And great shop”

“Jacob was amazing to deal with throughout a return process, some of the best customer service I’ve ever had. Would give 10 stars if possible! Thank you!”

“It’s an iconic brand with excellent selection of clothing for all both ladies and gentlemen. I found huge variety of hoodies and jackets with subtle and vibrant colours. The specials were great and I got a few items at a bargain. The try rooms are clean and tidy partially because they open the room when you want to try and keep cleaning it up. The staff is very friendly and courteous. Rather than just saying they don’t have stock of any specific items they actually first check it. Since it’s in a mall parking is available but it’s a mission to find one on a weekend. Good luck shopping.”

“Great customer service from Kyle at the Lynn Mall branch today when i went in to exchange a pair of trainers. Not only processed the return no hassles, but also tracked down the correct size online and sorted delivery for me. Staff like this are definitely a big asset to your company.”

“was served by a Lovely Lady named Shilo ”

“Get your Adidas on discount from here.”

“Browsed through several shoe stores in the mall with no luck until I walked into Merchant. The lady there was very friendly and genuinely helpful with her advice (I wish I had gotten her name!) We had a very good experience and bought what I needed.”

“Amazing deals great service from all the staff very helpful cheers”

“Miah, couldn't have been more helpful ! She went out of her way to ensure I left with exactly what I wanted for an upcoming trip. You can tell she takes great pride in assisting her customers as she was attentive, patient and had a genuine passion in her role at the Dunedin Rebel Sports branch. Massive thank you again Miah ! I also appreciate you signing me up for the rewards member program so I can get future deals :)”

“My sister uses a mobility device. Yesterday she was in mall walking, but feel sick later. She tell to me that a young man from this store sat her down to give her water and a nice conversation. I have not shop here before but I'm very appreciated his efforts.”

“had a great experience today with the team! ruby answered my phone call and put a clothing item on hold for me, she was lovely! then lucas helped me make an exchange, he was very friendly, great experience because of him for sure!!!!”

“I entered the store early and knew precisely the shoe I wanted although the size and fitting I needed was unavailable. The guy at the front desk summoned help from the back of the store in the form of Kahi who patiently showed me how to use the instore online ordering facility to order what I was after; he was very helpful and waited until I succeeded. The shoes were delivered the very next day ! How is that possible ? No delivery charge either. Very impressive.”

“Click & collect is my preferred option. I was served straight away. Showed order number & identification. Grabbed my goods and gone.”

“The ladies who worked today in Newmarket, are reminders to all that sometimes just a listnen and a good laugh can go along way. Gorgeous Gals inside and out.”

“I don’t leave reviews often but wanted to give a shout out to staff at The Last Footwear Company for their awesome customer service. I was served by an awesome staff member who spent ages with me while I deliberated and asked heaps of questions. They then offered me a 10% discount at point of sale. Really happy with my purchase and I’d recommend them to others!”

“Lovely friendly service, beautifully presented store too!!”

“Latest adidas apparel,and good prices too.”

“I want to say a huge thank you to the staff who helped my son this morning after he was pushed into a pond in town on his way to work and was soaking wet and shaken. He said you guys were so caring and sympathetic. He is super pleased with the trousers and socks you helped him pick out and highly recommends you guys. I'm writing this because after the adrenalin wore off, he was exhausted and he'll never remember. So grateful to you for your kind attentiveness to his needs. Bless you all. xxx”

“I usually don’t write reviews, but this time I really felt I had to share my experience at Skechers, Queensgate. I had a wonderful visit today. A young lady named Vandhana served me, and she was absolutely amazing. I tried around six pairs of shoes, and while some people might get irritated with that, she stayed so patient, active, and helpful the whole time always with a smile. I ended up buying three pairs of shoes and left feeling genuinely happy with the customer service I received. I had visited the store last Monday and, honestly, the experience was a little disappointing. But today was completely different this time it was amazing”

“Very friendly staff in store today and helpful, great service especially compared to other branches I’ve visited lately!”

“I really love to go to this shop specially when the Asian sales man is there. I don't know I have write the review for him before or not, I haven't seen such a perfect sales person. Westgate shop defenately must be proud of having him, everytime is helpful and so souch positive. Well done”

“Rosie was super friendly and helpful, great shopping experience. Top notch customer service!”

“On the 9th of July, I purchased a pair of walking shoes from your store and had a truly pleasant experience. I would like to express my sincere thanks to your sales assistant, Ramon Jr., for his professional help and attentive service. He was very detail-oriented and made sure I found the perfect size — SUMMITS - PERFECT VIEWS Black/Black, size 6. I am absolutely delighted with the high quality and incredible comfort of the shoes. Thanks to Ramon’s assistance, my daily walks have become light and enjoyable. Once again, thank you, Ramon, for your excellent support!”

“Ordered two new pairs - my last two pairs literally snapped within days of each other - I ended up wearing different jandals on each foot. They were about 18 months old. But I bit the bullet again and purchased another two pairs. The delivery was speedy and arrived on working day #2 after a weekend order. I was impressed with the courier service and the products I received looked good. Now to test out the quality and longevity of my latest pairs...”

“Liz was lovely, and very patient with my son. Thank you so much.”

“Kev really set the bar for BEST employee of 2025, BEST vibes and BEST customer service experience. 10’s across the board. We definitely need more people like Kev in the retail industry.”

“I have just been at North West Glasson’s and was helped by the lovely Ellie, who assisted me in finding a perfect top for my new job. All the staff there are always so lovely in this store! I would definitely recommended this store to anyone and everyone.”