Shoe stores in New Zealand

“Thank you Lily for your amazing customer service & patience. I rung other Skecher Shops in Tauranga to exchange an online order & this store was the only one that was helpful...Thanks to Lily. Keep up the great customer service & highly recommended.”

“Thank you to Mariana, Manan, & Laws they were all very friendly & helpful. My son was so pleased with his new fashion design for his trip away. To be honest we searched everywhere to find Chinos & Tarocash were the only store with the perfect fit & style. My son also bought a beautiful elegant jacket that really suited him. He is on a benefit & was pleased to find such affordable fashion that looks rich & modern. We shopped at Tarocash on 2 different occasions & so pleased we did….”

“Had the best experience today in Witchery, I always struggle to find pants that fit me properly and the sales assistant brung me so many options, sizes, and was so helpful in finding me what I was after. It’s not often you find people in retail that genuinely care about helping the customer but I was very impressed!”

““Pan is the most wonderful and helpful person I’ve met. I’ll definitely be recommending them to everyone I know.””

“Unique store especialy with lines of kids clothing with reputable brands. Very friendly staff and environment made experiences all that more specials. Beautiful store with thoughtful layout and displays. Ample parking behind the building. Don't use the Hursmere Road as you will get stuck and it often takes at least 30mins to go from roundabout end to the traffic light at the other end.”

“epic service man, my partner got some shoes and the guy that served us was onto it as. super friendly and made our day. thankyou!!”

“I stopped shopping at The base store, because the service wasn't good. But my husband and I went in on Saturday and we were so surprised with the service that we got. New manager and Ange, is a breath of fresh air and a total super star! Thanks Ange we will be back.”

“I would just like to pass on thanks to the manager Zoe who went the extra mile in helping with pants for my Mum. Fantastic and very helpful service.”

“Amazing service by the team at Zegna Auckland. Totally professional and very sensitive to personal needs and requirements. Nikolai the store manager is a real gentleman and this ethos flows down through his staff. It’s a very rare quality to be able to juggle multiple clientele and make each and every person feel individual and special. Thanks! Cam.”

“Love to visit the toy shop has a nice selection of educatioanl toys and books, well organized and the staff here is helpful”

“Sales. Always sales. Insane sales. The markup anywhere else is ridiculous, this place is the way to go. Wouldn't really wear Chucks anywhere except gym, great for lifting. One thing worth mentioning though: very loud music and questionable Playlist.”

“Great store with a good selection but where this store shines is its customer service. Friendly, attentive and helpful I highly recommend Stirling Sports Cuba St.”

“My family have personally shopped at this location numerous times, and have always had a lovely experience here. The retail assistants are friendly and approachable and the manager here has such positive energy. Peter Alexander is a fortunate company to have such a fantastic team representing them at Queensgate :)”

“Updated Google map as I was walking around like a silly goose way down the other end of the mall. Ended up ring them to see where they were. Girls in shop said they have never been where I was looking via Google maps.”

“It was honestly the best customer service I’ve ever had in NewZealand. Tanya gave me spot-on advice and a few great suggestions that helped clear up things I’d been unsure about. Thank you, Tanya — it was an amazing experience.”

“The 2 girls that helped me were so kind I really wanted a dress the didnt have in my size so because it couldn't be ordered to their store they got it put on hold in another town for me and im picking up Sunday. Super nice of them to go out of their way to help. This was bayfair Glassons”

“I had a delightful experience at the Timberland shoe store, all thanks to Semi, the wonderful sales guy. His knowledge about Timberland's products was impressive, and he helped me find the perfect pair of shoes. Semi's patience and professionalism were truly commendable. He took the time to answer all my questions, never making me feel rushed. It's rare to encounter someone so dedicated to ensuring a positive customer experience. With Semi's assistance, I not only left with a fantastic pair of shoes but also a smile on my face. His exceptional service made my visit memorable, and I can't recommend them enough. If you're in the Timberland store, be sure to ask for Semi – you won't be disappointed!”

“I entered the Sketchers store on Cuba St, Wellington. I was welcomed with a warm greeting from Jonty. They immediately asked if they could be of assistance. I was on the hunt to replace my favourite pair of Sketchers, he immediately brought out all the colour options in my size. Helped me figure out I needed the wide fit. There was a specific colour-way I was after. They checked all the options and found them available online. They answered all my questions with confidence. They set-up my order as a distant order. As someone who works in management in a retail store I always appreciate exceptional service. Jonty provided exceptional, friendly, customer service. I would hire them. Thank you.”

“I returned a pair of boots due to finding them uncomfortable and was purchasing another pair. I had Mike helping me throughout and what a superstar he was, my experience was seamless, professional and Mike was very knowledgeable. Blackwoods Petone look after Mike as he's an asset”

“I went to Sketchers Tower Junction today with my Mum as we both wanted walking shoes, no one in store when we entered and a girl stood at the counter but avoided eye contact and did not greet us or offer assistance. I decided to find shoe sizes and basically serve myself and my Mum. When I did this we were suddenly assisted by a lovely friendly young woman, we were given exceptional service from Georgia (the manager). We ended up buying three pairs of shoes and I was happy with the service we received from Georgia and complimented her as we left. It’s a shame that other staff member wasn’t up to serving us today.”

“Love shopping at Dandan, Havelock North . The store is laid out so well, with lots to attract one's eye. The best of the 3 shops by far! Rhonda is so knowledgeable and helpful. I always feel a million dollars in my purchases from this store.”

“I always try to visit the Hastings store, when in Napier. Treat time for me !! The staff are friendly and helpful. Their store is clean and organised. A pleasant shopping experience. Thank yous”

“We are the happiest grandparents in the World and especially in the AllBlacks World too. We were helped by handsome Shayne at 170 Queen Street in Auckland Central (b4 the fire); and, for 2 days Shayne helped us with our 3 Grandsons of our Hearts with their Christmas presents, plus a handsome AllBlacks shirt for my honey aka GrandPa, and our 3 male tenants (more surprises) WoW. We had a great time with Shayne and his colleagues. Our first time, not the last, in beautiful Auckland, the Waldorf St Martin, and the fantastic people of Grafton Auckland!!”

“Workers are helpful and friendly, stores tidy”