Shoe store in New Zealand

“They did well to find the right clothes to suit my figure. Great service, not pushy.”

“I recently ordered a pair of shoes for my wife, but I realized I picked the wrong size just before shipment. I reached out to the store via Instagram, and they responded quickly, helping me change the size with ease. Excellent customer service and a smooth experience! Highly recommend!”

“Very friendly staff and I was greeted by a young man then assisted to a fitting room to try on a jersey by a young woman. Both staff acknowledged me and processed my purchase. Great store and service.”

“Had a surprisingly fun time shopping, all thanks to Jazz and Lawson. Jazz helped me with sizes and patiently answered all my silly questions — never pushy, just genuinely helpful. At one point, I was convinced I was right about a pair of jeans… turns out, she was. And the way she corrected me without making me feel even slightly awkward? Impeccable. She even gave me a knowing nod from across the room when I stepped out of the changing area — like she knew I just needed that little nudge. Lawson was super professional and polite, and his compliment on my outfit sealed the deal. But Jazz? She made shopping feel a lot more fun… might just have to come back for more fashion advice. Both of them are absolute stars!”

“Great customer service. Very helpful and friendly staff, always have a smile and willing to help. Good selection and good prices. Highly recommend”

“Great shop and service! My favourite local store!”

“New World Supermarket Wellington City is an exceptional shopping destination that consistently impresses with its outstanding service and high-quality offerings. From the moment you walk through the doors, you are greeted by a welcoming and friendly team who go above and beyond to ensure every visit is a pleasant and efficient experience. The store is impeccably organized and clean, making it easy to navigate and find exactly what you need. Their fresh produce section is a vibrant display of quality fruits and vegetables, clearly sourced with care and attention to freshness. The variety and quality of their products, ranging from everyday essentials to specialty items, are truly commendable, catering to a diverse range of tastes and dietary needs. What stands out most is their commitment to customer satisfaction. The staff are knowledgeable, approachable, and always ready to offer helpful recommendations or assistance, creating an inviting atmosphere that makes shopping not just a task, but an enjoyable experience. New World Wellington City also offers excellent value with competitive pricing and regular promotions, making it accessible without compromising on quality. Their dedication to sustainability and supporting local producers further demonstrates a thoughtful approach that resonates with conscious consumers. Overall, New World Supermarket Wellington City is more than just a supermarket, it is a vibrant community hub that delivers convenience, quality, and exceptional service with every visit. Highly recommended for anyone seeking a seamless, uplifting shopping experience in the heart of Wellington.”

“Pak n Save is handy for a quick shop and I have never found it to be super busy even at the weekend. The produce is good and I like the size selection in the bakery section. It's got a cover over the car park so Great for not getting wet when packing”

“The staff here are so friendly and helpful. I love them. And it's hard to beat the prices though you sometimes can.”

“This shop is amazing, great layout and the bakery foods are so beautifully done. Staff interactions were all pleasant”

“Really popular with the green party and a certain MP once "redistributed wealth" to herself in this store.”

“Went there to just have a look. Was served by Genesis and she was amazing. I didn’t feel like a customer at all, felt like I knew her for ages. She helped me pick out shoes and it sounded like she knew what she was talking about. Best customer service I’ve had in a long time! 12/10 would definitely shop there again”

“Even at the tail end of the day young and enthusiastic staff were very helpful. Quality of product - first class as always.”

“Danny went above and beyond today to help me find a t-shirt size, even though I wasn't too stressed about it he still made the effort and ended up finding 2 tees so we brought them both. This sort of customer service is so rare these days!”

“Went in today with my family as i saw you had a sale on shoes, was looking for some new kicks for the kids but unfortunately there were no sizes available for the ones we wanted - no big deal. The staff member that was serving us was absolutely lovely and really helpful, I'm not too sure of her name (long dark hair) she was working the front this late afternoon. Honestly hands down the nicest person that has ever helped us, she was so kind to my 5 year old daughter - my child practically wouldn't let her go. Also i must mention it wasn't just us that she was exceptional with, a few other customers came in while we were browsing around and we took notice how polite/helpful she was to every customer. This girl needs a raise and a promotion!!!!!”

“Amazing customer service from Rosemary! She was so helpful and lovely. She is a great asset to your team!”

“I ordered late friday and my parcel arrived the next morning! I don't live in a main centre either so this makes it even more remarkable. Very happy with what I brought. Very good quality. Wouldn't hesitate to recommend.”

“Superb service and coffee. I always feel great visiting this place. Low membership pricing is an added bonus.”

“I was shopping for my little cousin for Christmas and I was helped out by a lovely staff member his name was Oscar, I didn’t end up buying anything but now I’ll know for next time I come in. I’ll definitely be coming back! Such a friendly guy thank you!!”

“Good in store help and advice. Right balance of being there at the right time and not being too much. Styles all pretty good and the new chinos and cashmere knit are my new favourite things neither of which I would have associated with 3 Wise Men being any good at. Shirts good as usual but some of the tailored fit shirts are still a tad boxy. 10/10 would shop again.”

“My regular shop, the store is always clean and well stocked. The staff are friendly and helpful. There are always good specials to find. This is a great place to make your weekly shop!”

“Went in for a fitting and was helped by Cary’s, and she was super helpful! Unfortunately didn’t have my size in the right colour, but was super professional!”

“Really helpful staff despite the fact that they were very busy on a Saturday morning. They have great product knowledge and are able to find the right sports shoe for you. Highly recommended. Thanks guys!”

“Good Black Friday deal for the quality! Thank you to the younger gentleman who helped me”

“More a review of who we dealt with rather than the store itself. My partner and I were served by Thomas and he was exceptional! We had a special request of swapping a shirt purchased some time ago for a smaller size and he was very helpful. Went above and beyond to help select some options (after asking what my partner liked most) and was super friendly. Previous experiences in this store have been less positive due to the customer service but Thomas redeemed Johnny Bigg completely in our eyes. Thanks :)”

“A person named Amanda was so helpful in explaining the different kind of jackets when I came in the other day, very helpful and lovely staff all around!”

“I have recently been shopping at your northlands mall store. The assistant whose name was Cara is what I would say is the very best in customer service that I have seen for a very long time. As an older woman who has become used to being treated as invisible by retail staff it has been a refreshing change to experience this level of customer service. I feel she is the best of the best when it comes to treating her customers and feeling like she genuinely wants you to feel good about what you are wearing. 10 out of 10 every time. was C”

“Great layout of the supermarket love the on the go food set up with hot pies sandwiches sweets ready meals well set up has a pineapple machine in the fruit area espresso coffee at front of supermarket”

“Although the sizings are unusual, I had a fantastic customer service experience with a very helpful shop assistant who even ran after me when I had left something in the changing rooms. Made my day getting such exceptional customer service, which seems to be a dying art these days!”