Medical clinic in Auckland

“I am grateful for the warm service both on the phone & in person for x-rays. I thought that the team went the extra mile to assist & were professional & friendly, it was a much less clinical more friendly radiology clinic compared to others I have been to in different parts of Auckland in the past. Thank you, for your kind service.”

“From the receptionists to Dr. Albert Yoon, everyone was warm and accommodating. While waiting to be called, I noticed how kindly the receptionists spoke to each patient. Dr. Yoon is highly skilled and addressed my concerns with my hand and thumb effectively. Wishing the team continued success in bringing ease and comfort to all your patients. Thank you!”

“Was referred to Tony Edwards in St Johns by my physio for shoulder pain and loss of mobility which only seemed to be getting worse. Tony diagnosed as frozen shoulder within a few minutes and promptly had me on a rehab plan, after a few weeks I was pain free and recovering. Excellent professional, friendly specialists.”

“Love the doctors and nurses plus Debbie and Sue are Awesome but could someone sack the receptionist she's awful and never answers the phone.”

“I first came under the care of DrParaic and Cat after an acute mental health crisis. They met me having familiarised themselves with my current and past history which made a positive first impression. I felt like an actual person! More seriously, this professional approach was an important part in gaining my trust. Dr Paraic is an excellent clinician who proves valued support beyond medication. Cat, my social worker is a skilled listener, who really gets me on various levels. This may not sound like much but for me it is everything! …I don’t know how else to describe it. It’s a privilege to have her support me.”

“Ive had the pleasure in 2022 or 2023 being a client for several weeks maybe 12? I cant remember but this place really supported me, helped fund my sessions when WINZ was used up, and they offered genuine support. I saw two counsellors, one for one session and another for much longer but both were professional and I felt like i was in good hands with both. Thank you.”

“Just great, extremely fast. Went there to do some blood tests. Door to door it was less than 15 minutes. Results coming later by email.”

“Overall, we had a very positive experience with them. We appreciate the professional service we received at Birthcare, and we absolutely love Kate and Lazzie, who demonstrate genuine care and profound commitment to the child, the mother, and the whānau. It was a very touching experience to see how they hold and talk about our baby, and how they model breastfeeding and baby-care techniques. We had to stay there for four days, and we experienced thorough and thoughtful care from at least seven staff members. All of them are professional and, in general, know what's best for our child. At first, it might feel like you experience inconsistent care and standards (which might be slightly true); however, the brighter side of this is that we learned so much from different staff members, as they all have their (unique) strengths. We also need to be aware that many of the staff members come from a different cultural background, and English may not be their native language, so it may take a while for you to fully understand them. For a minute, I even thought a few of them were quite condescending, but when you take their advice with an open heart and active listening skills, you might soon realise it is just how passionate they are about their job and how much they want to share what's best for you, even if you might not like the way they told you at first. Plus, the food is nice. A small surprise was that there was one time a student midwife (a quite capable one) came and performed a check-in and standard procedure. But she was not under any supervision during that time. Neither did she introduce herself as a student midwife until I found out. Highly recommend this place, especially if you are a first-time parent. We definitely learned so much!! Thank you, thank you, and very best from the bottom of our hearts.”

“Turned up after 5pm waited less than 5 minutes,Was assisted by Judy, I don't particularly like Blood Tests and she made me feel calm and relaxed.I can 100% honestly say it was the first blood test that I never felt a thing. Couldn't have been happier.”

“For over a.year my mokopuna used the heavy steroids and antibiotics her GP gave her even though you never saw much improvement. I waited 3 hours and started the treatment, we trusted the prescribed medication and we trusted babys doctor. We immediately saw improvements and within 1 week she was finally free from suffering for over 1 year. I would have waited 6 hours to see my moko and her skin cleared. Now we just have to keep up our plan. Stop complaining about the wait, especially since most have suffered every moment of everyday for years. If you dont like waiting go somewhere else, if you are looking for help for you or your childs eczema then for us it was certainly worth the wait. Take a book and something to eat and drink because it will be a long worthy wait.”

“I have worked with Pro Ed since it's inception.Under Rick's leadership it has continued to offer exemplary service in every sense of the word. Rick's depth of expertise never fails to amaze me especially coupled with his delightful modesty and humanity. As the manager of a private pre school I have sat in on assessments (with parental permission),liased extensively with Rick and his high quality team to support our 4 year olds requiring tuition in the foundation skills for the three RS as well as to sort out behavioural issues. Without exception,Rick has been kind, sympathetic,respectful,100% professional,putting the needs of his clients first. As for value for money,his assessments provide in depth knowledge of weaker areas which are then addressed in fun way with pupils at our Pre School.There is total focus on improving child competency while fostering confidence and a love of learning. Pro Ed has been used by top schools for years funded by discerning parents and I have absolutely no hestation in recommending Pro Ed for personal,friendly, professional and effective therapy. Val Morrison, Small is Beautiful Pre School.”

“My daughter got her hand fractured and we rushed to this hospital. Their service was excellent right from assessment till X-ray and post X-ray discussion. Special thanks to Eleanor Shepherd was excellent situation handling and communication skills. She was really professional”

“Both my children have had Fiona work her magic on their teeth, Fiona and her team are fantastic, always keeping us updated, nothing is ever a trouble from rebooking appointments, help with elastics, or explaining the process. The whole Team are so helpful. 100% recommend”

“Simon Young is a top notch surgeon. Friendly; patient and very competent I couldn’t have asked for better! Recovery of my TKR has been faster than expected according to my Physio. The robotic surgery under Simon was smooth and the pain minimal.”

“Just had a fantastic doctors experience. As someone who doesn't often go to see a doctor I was impressed. The staff were very friendly and the doctors knowledge and calm demeanour really made me feel at ease. She recommended extra checks which I agreed to and the entire visit including my medication was just $60. Highly recommend to anyone sitting on the fence about visiting the doctors.”

“I cannot speak highly enough of Nurse Gabby. My 11-year-old son has detested been very vaccines, but Gabby completely transformed the experience. Her gentle, fun, and patient approach immediately put him at ease. Her genuine enthusiasm for her work was palpable and reassuring for both of us. Thanks to her incredible skill and bedside manner, my son was able to relax and face his fear with courage. She is a true asset to your team.”

“I have been with this Surgery for over 30 years and i have passed through many good Doctors over these years. I recently had an operation ten days prior and i was concerned about a possible infection at the wound site. Unfortunately I could not access the sight visually, tried to see a Doctor on the day my Doctor was away and no free appointments. I was given a callback by a Nurse, whom agreed to check me out. What true professional very through and gentle, inspecting my 1960s rectum. I was so embarrassed !...she said it OK I am a nurse and carried on. Rachel ( Florence Nightingale) deserves the Victoria Cross. Thanks Ben Crowe”