Horizon Radiology - Otara

Reviews

1. Berni Carter ★★★★★

   Alison is a very kindly friendly radiologist. Mum thought she was wonderful. Thank you.

   almost 7 months ago
2. Blessing Trading ★☆☆☆☆

   I tried calling to book my scan appointment, but unfortunately the receptionist was very rude and hung up on me while I was looking for my scan reference. This was really upsetting and unprofessional. Patients reach out for help when they are already anxious, and being treated this way makes the experience even harder. I hope the management looks into this and ensures that staff are more patient and respectful in future.

   almost 9 months ago
3. Julie - ann ★★★★★

   My Appointment was right on time, no waiting. The ultrasound technician was thorough and gave me an easy to understand diagnosis.

   almost 10 months ago

1. Tasi Tuigamala ★★☆☆☆

   Definitely need to talk to them about closing hours when they're leaving early our tax money dollars don't get funded to the healthcare system if flops like these are leaving early.

   almost 3 years ago
2. Sally Uo ★☆☆☆☆

   I was disappointed in the service I received today. This staff member lacked the people skills, empathy and patience. I am concerned that this person works in Otara dealing with Maori and Pacific people. I hope this organisation is able to see my comment and look at how they can do better. This is not exceptable.

   almost 3 years ago
3. Jibin Padikunnel ★☆☆☆☆

   The worst place ever had… every time we book and just before the scan they always call and cancel… its happening the 3rd time… we always adjust our duties and always says our staff called sick…. Just wondering if one staff calls sick are you shutting down the entire working hours ??? Sick and tired of you guys I would rate -00 if i could

   almost 3 years ago

1. Japneet Kaur ★★★★★

   I really like the customer services of Otara Horizon Specially Anau. she is such a lovely lady always helps understand other problem. I feel like we want people like Anau who always ready to help. Much appreciate for your hard work. 10/10 for your customer services

   almost 4 years ago
2. Lupe Paea ★★★★☆

   I booked here for my ultrasound growth scan because it was the only site available at the time. I was quite nervous with all the negative reviews but I thought I’d give it the benefit of doubt & hope for a better experience anyway. Besides walking up the stairs to get to Horizon (elevator available if needed), the place itself looks decently renovated. It’s clean. The receptionist was kind and soft spoken. The sonographer (Allan) wasn’t too bad himself. He answered the questions I had. The ultrasound lasted about 10-15 min but I didn’t mind so much as I didn’t want to be there long anyway. As long as baby was fine & no concerns were brought up. So overall experience here was better than I originally thought it would be.

   almost 4 years ago

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