Ive had the pleasure in 2022 or 2023 being a client for several weeks maybe 12? I cant remember but this place really supported me, helped fund my sessions when WINZ was used up, and they offered genuine support. I saw two counsellors, one for one session and another for much longer but both were professional and I felt like i was in good hands with both. Thank you.
Sophia Golfinopoulos★★☆☆☆
Personally, I felt very invalidated and humiliated.
Sitting there repeating myself, not unknowingly, but deliberately - thinking that maybe if I emphasize what exactly it is I don't like about certain people's behaviour, how it makes me feel and why, the counsellor will finally understand what it is I am so affected by. There was one question to see if I looked at my issue from the other person's perspective, and I had and said so, but this should not invalidate how they make me feel. If my counsellor wondered why I kept emphasizing the same things, or giving further examples, she could've asked me further questions to pinpoint exactly what I meant; why we weren't seeing eye to eye. There was no delving deeper into it; it felt like a quick assumption that immediately I was in the wrong and that was it.
Basically, I was trying to make this point: strong friendships are forged through bonding and going through thick & thin. True friendships, I feel, aren't superficial, positive and 'perfect' all the time, and very rarely will you have extremely close friends / best friends with whom you don't have a mutual, reciprocal relationship - a balance of give and take; a balance of sharing vulnerability and sharing support; a balance of being the one in need and being the one to help the other. This is something I have discovered, and I am striving for more connection in particular friendships - I don't think that is so unreasonable.
Instead, I got cold stares, followed by 'You should get tested for this particular mental condition.' Wow, thanks.
Appreciated the friendly receptionist and pay-what-you-can-afford payment system though. I hope anyone else who goes through Wingspan has a better experience, and feels like their needs, concerns, and emotions are valid and heard - not stupid and irrelevant.
kimberly parsons★★☆☆☆
I left the session feeling like the world's worst mum and we didn't even go nor ask for parenting help. We went for couples therapy. I'm aware that those two things can go hand in hand. However I think I should have been more clear when I gave an example of my parenting.
Although I adhere to gentle parenting I'm still firm with my parenting. I think that got lost in translation.
We got told we are doing it wrong!
We also got a slight disapproval for our co sleeping.
To me, that's love, I'll be there for them whenever they need me, so will hubby.
Myself and hubby will have our time again but right now the kids are more important.
We don't nor did we ask for help on how to parent better, we do pretty good as it is.
As for reminding us that you're a 'boomer' and that us 'millennial mums' are so highstrung with all the information we have at our disposal now... I personally think that helps alot of us parent better.
Perhaps it was how the boomers raised us that have made us how we are, so we don't want to parent the same way.
And as for telling us multiple times that we have to do the parenting your way if we decide to come back. I've been thinking about that, saying that isn't ok, we don't abuse, hit, hurt, withhold food or have any emotional abuse in this house. So no we don't, nor do any other parents that are good and kind need to do anything 'your way'. Perhaps be more understanding to different ways of parenting.
Again, we came for couples therapy, not our parenting.
I think your background in child and teen mental health has made you project you're own personal feelings on us.
I thank you for you time and your care with us. But this really has been making me think I need to let you know how I'm feeling about the session.
Ness Avila★★★★★
Had an amazing experience with Family Counselling at this place. Felt supported and understood. Will definitely be going back
Michelle Cates★☆☆☆☆
Discrimination, requires vaccine pass when they are legally not allowed to.
Leon Leonardo★★★★★
The team has been very helpful over the years and am grateful for the service they provide.
Sam Hurndell★☆☆☆☆
They called my partner, we dont even know these people nor live up in north island. They asked for someone we dont know. Wouldnt inform is how they got his number.
Sam★☆☆☆☆
They called my partner, we dont even know these people nor live up in north island. They asked for someone we dont know. Wouldnt inform is how they got his number.
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FAQs
What is the address of Wingspan North Shore (formerly Home and Family Counselling)?
Wingspan North Shore (formerly Home and Family Counselling) is located at 2a Seaview Avenue, Northcote, Auckland 0627, New Zealand
What is the phone number of Wingspan North Shore (formerly Home and Family Counselling)?
You can contact Wingspan North Shore (formerly Home and Family Counselling) at +64 9 419 9853
How can I get to Wingspan North Shore (formerly Home and Family Counselling)?
You can find directions to Wingspan North Shore (formerly Home and Family Counselling) by following this map link
