Hospital in New Zealand

“I think it's fair to say that the transition to the new owners was a little wobbly and exacerbated by the nationwide shortage of GPs but my experience in the past year has been great. I understand the system now and am comfortable with the phone consults for routine health matters and get appointments in person with any complex or pressing matters. I feel well looked after from a health perspective.”

“I'm a relatively new patient here and so far every experience has been a breath of fresh air. My doctor is so unbelievably kind and empathetic, the receptionists are straight to the point which I appreciate and the facility is clean and tidy with excellent parking. I have had so many horrid doctors in the past who have brushed off serious concerns and left me at a point where I don't even bother going to see a doc when I'm sick because what's the point, they don't help. Now I feel listened to and validated in my concerns. This probably won't be seen by my doctor, but she has saved my mental well being and actual gives a damn about my physical well being too. I'd give ten stars if I could.”

“Excellent communication with very fast service recommended to all”

“Both my children have had Fiona work her magic on their teeth, Fiona and her team are fantastic, always keeping us updated, nothing is ever a trouble from rebooking appointments, help with elastics, or explaining the process. The whole Team are so helpful. 100% recommend”

“Simon Young is a top notch surgeon. Friendly; patient and very competent I couldn’t have asked for better! Recovery of my TKR has been faster than expected according to my Physio. The robotic surgery under Simon was smooth and the pain minimal.”

“Thank you for sending a copy of my Life insurance much appreciated.”

“We recently had the pleasure of opening personal accounts and a joint account at BNZ Hamilton branch with the assistance of Ms. Sezi. From the moment we met her, she impressed us with her professionalism, patience, and exceptional customer service. Ms. Sezi took the time to guide us through the entire process, explaining every detail clearly and ensuring we fully understood everything. Her kindness and willingness to help went above and beyond our expectations. She truly made the experience seamless and stress-free. We are incredibly grateful for her support and cannot thank her enough for her professionalism and dedication. If you're looking for someone who will take the time to teach you A to Z, Ms. Sezi is the one to meet. Highly recommend her and the BNZ Hamilton branch for outstanding service! Thank you again, Ms. Sezi!”

“Just had a fantastic doctors experience. As someone who doesn't often go to see a doctor I was impressed. The staff were very friendly and the doctors knowledge and calm demeanour really made me feel at ease. She recommended extra checks which I agreed to and the entire visit including my medication was just $60. Highly recommend to anyone sitting on the fence about visiting the doctors.”

“This is a brilliant medical practice. My doctor is Dr Asima and I cannot praise her highly enough. She’s so thorough and actually cares about her patients. I have also seen other doctors in this practice and they are all fantastic.”

“90 ^ of staff are amazing - Modern ‘”

“I get a blood test here done regularly and its always Sheila who does it. She's always so great at making me feel comfortable and being careful to not hurt me. Thank you!”

“Went to the hospital last night after walking the Tongariro crossing, was in so much pain in the knees. The nurse that took my initial consultation was so lovely, the doctor was very informative and kind. Very impressed with how caring and attentive they were.”

“I cannot speak highly enough of Nurse Gabby. My 11-year-old son has detested been very vaccines, but Gabby completely transformed the experience. Her gentle, fun, and patient approach immediately put him at ease. Her genuine enthusiasm for her work was palpable and reassuring for both of us. Thanks to her incredible skill and bedside manner, my son was able to relax and face his fear with courage. She is a true asset to your team.”

“I have been with this Surgery for over 30 years and i have passed through many good Doctors over these years. I recently had an operation ten days prior and i was concerned about a possible infection at the wound site. Unfortunately I could not access the sight visually, tried to see a Doctor on the day my Doctor was away and no free appointments. I was given a callback by a Nurse, whom agreed to check me out. What true professional very through and gentle, inspecting my 1960s rectum. I was so embarrassed !...she said it OK I am a nurse and carried on. Rachel ( Florence Nightingale) deserves the Victoria Cross. Thanks Ben Crowe”

“This is my favourite clinic, not as busy as the main centre in Silverdale. Last year my long serving GP Rebekah Thompson has left. So greatful for her exceptional care, but her replacement Paul Kim is proving to be equally capable. Finally about the comments made about the receptionist: I did not find her " unfriendly". She does her job well.”

“The staff at Ropata Health are absolutely fantastic. I am so happy that we choose this medical centre to change our family too. I am so happy with the service and how they go above and beyond for there clients is out standing. Brooke the nurse is amazing, she's so good at her job. The pharmacy down stairs where also very helpful and took time out to talk to me about a product I was after, and gave such amazing advice.”

“I went in to see Dr. William Vaatstra tonight after I ripped my helix piercing, and honestly, he was amazing. Super calm, really easy to talk to, and just made the whole thing way less stressful than I expected. He explained everything clearly and handled it all with so much care and skill. What I appreciated most was how down-to-earth he was. He didn’t rush anything, did everything in his power to make sure I was comfortable, and just had a really genuine way of dealing with people, he is an absolute credit to his profession & made a terrible experience a pleasant one. Thank you Dr. William Vaatstra, your efforts do not go unnoticed :)”