Store in New Zealand

“Came in with my little pup Harley and one of the team, Isabelle, despite being on her day off went out of her way to make a fuss and cuddle her. If that wasn't enough she then recognized her again 3 days later and when I visited the store without her a few days after that she remembered her name and asked about her. This was a huge contrast to animates who didn't even look at her or acknowledge her. Customer for life here. Thanks! With love from Harley”

“Received great service here. Very helpful, friendly optometrist. Uriah, who helped me choose the frames was amazing. Worked out what I liked and what suited. They made a task I usually don't like, easy and enjoyable!”

“I visited this place with a friend on Saturday to buy my wedding rings. The store was busy but we were welcomed by all staff. Vicky Zhang was very helpful, she spent nearly an hour with us, showed us different ring styles. She listened to my concerns and respected my choice. She sent me an email with all information about the rings I liked. Her customer service is outstanding.”

“One stop destination for all that you need to make your house beautiful, fully furnished or repair something or build some thing new. They have all the sections you need.”

“Woolworths Waiata Shores in Takanini is one of the most impressive and forward-thinking supermarkets in South Auckland. It’s not just a place to shop—it’s part of a larger, eco-conscious development that blends sustainability with everyday convenience. From the moment you walk in, you’ll notice how clean, tidy, and well-organized the store is. The wide aisles, modern fixtures, and inviting layout make for a calm and enjoyable shopping experience. Shoppers often praise the helpful and friendly staff, as well as thoughtful touches like kid-sized trolleys, which make it easier for families to bring their little ones along. What really sets this Woolworths apart, however, is its commitment to sustainability. It holds the distinction of being Auckland’s first supermarket to receive Green Star accreditation, which reflects its environmentally responsible design. The building is fitted with solar panels that generate a portion of its power, along with advanced refrigeration systems that use natural refrigerants. Energy-saving LED lights, water-efficient taps, and even digital shelf labels all contribute to a greener operation. The store also offers EV charging stations and bike parking, making it easier for customers to choose sustainable transport options. In terms of product range, the store has everything you’d expect and more—from fresh produce and a well-stocked bakery to an in-store pharmacy and online order pickup services. It’s strategically located at the entrance of the Waiata Shores development, which is a thoughtfully planned community with parks, walkways, and cafes, creating a welcoming neighborhood hub for locals. Overall, Woolworths Waiata Shores is a great example of how supermarkets can combine excellent service, cleanliness, and convenience with serious environmental efforts. Whether you’re doing your weekly grocery run or picking up a few essentials, this store makes the experience smooth, pleasant, and sustainable.”

“Staff are incredible, always so helpful and knowledgeable. Best hardware/DIY store to visit hands down. Keep up the excellent work!”

“Love this store but can't go in alone. I will break the bank, haha Great selection of products. Great service. Recently purchased and the materials to build my own deck. Keep going back whenever any hardware is required.”

“"Had my car wheel done and was very impressed with the technician ,CAPTAIN ,Friendly with a smile, excellent service, and a great personality. Highly recommend!" Let me know if you want it more formal or casual!”

“A very good chemist. One goes in to get a product, forgetting to discuss it with staff. One should, cause they know about the latest products, and what works best!”

“⭐⭐⭐⭐⭐ Had a fantastic experience getting my puncture repaired! Shaun provided excellent service—quick, professional, and super helpful. He took the time to explain the repair process and ensured everything was done properly. Really appreciate the friendly and efficient service. Highly recommend!”

“Cant speak highly enough of Joss and the team. An order I made got damaged and lost by NZPost. They were really diligent in following up and making sure I received my order.”

“Awesome service, checked in the day before to make sure we were all good to go. Service was fast and efficient and the pri e unmatched.”

“Wanted to spend a bit of money today & thought I would treat myself. Could already see there had been a bit of a rush and the person working was a tad rushed but she was so so lovely & helpful in grabbing different sizes plus the general chit chat was great , I think the person who served me was called Stella but yeah was super happy & will be back as per usual as it’s one of my fav stores ☺️”

“Easy parking and big aisles. The garden section is great with nice healthy plants and big variety”

“Really impressed with the service provided by the kitchen/laundry department. The Häfele flat pack cupboards and drawer units, and the Elfa shelving system turned our laundry from drab to fab. Now it's an awesome space with marvelleous storage!”

“Very helpful young guy at tye counter. He pointed me to what I needed. All good”

“We love the cafe in this Mitre 10. Their fries are much better than all other Columbus Coffee in town. Apart from the cafe, we look for interesting plants there as well. It never let us down.”

“5 star review for the lovely young Pasifika woman (apologies I didn't catch her name but wanted to make sure she was identified) who assisted me on the 25th of June around approx 5/6pm with my dehumidifier. I brought in my dehumidifier (almost at 2 years old) due to electrical faults and concerns, wanting to check my warranty and if I could get some help. Initially I was assisted by an older lady who misunderstood my request thinking I was after a return/refund, after I had specifically asked for some help with my machine that had sparked when I plugged in & was wanting to know if it was still under warrant and/or if someone could help fix it. She then proceeded to tell me I needed a receipt even after I showed my online contact with Mitre 10 noting the staff could call the shipping store upon arrival to assist and get the receipt details as it was an online order, but she told me to ring the store myself. As I went outside to grab the machine from my car & brought it back in with my daughter, I hear the woman telling the young lady I was after a refund/return which was in fact untrue, I quickly corrected her and this is where the young lady came in and helped me out. As I purchased online there was no physical copy but she was super helpful as I showed her the email contact with Mitre 10 & online details i could provide, The young lady got the initial staff member to call up the shipping store and was just super helpful and sorted it out fast and efficient. Great customer service, attentive, listened to what I needed and I was able to get a replacement as I was still within my 2 year warranty. The difference in service was visible & I think shes a great example of perfect customer service. Thank you very much to this young lady- approachable, super helpful and super happy with the outcome.”

“club points are great and the service at Papanui is always good. Most staff have been there for ages (ie come from the Cranford store) so know how to deliver great customer service and advice. remember, super cheap always price match, why go anywhere else!”

“Great service today from Keegan. I interrupted him when he was doing something and immediately jumped up to help me. I needed some new wiper blades which he fitted on the spot.. great customer service thanks Keegan and team..”

“I like this mitre 10 it's very small great for people who have social anxiety I came here while I was recovering from a injury and didnt want to be amongst alot of people,and knew it could possibly be quiet with not many people there cause everyone usually goes to the bigger outlets and i was spot on,but I like it cause it's small and has a warm cosy feel to it and has never been busy during my visits also i love all my products from here and staff were great and helpful”

“Amazing staffs. Lots of parking. Close to my place.”

“Very helpful staff brought a new pair of glasses in under half a hour Great selection and service. The guy who served me was friendly and approachable Can't wait to get my new glasses”

“Fav vege shop to shop at by far, I bought $77 worth of groceries the other day and it worked out to be half price compared to big supermarkets!! For the same quality / if not better! They do $3 buckets of veges getting close to there expired date and these buckets are the best deal in town, I just got 7 brocolis for $3!!”

“I brought my Daughter in for her first eye exam today and Wow I was not expecting how amazing the team was with young kids . My daughter was treated amazing and we had the most sweetest worker who come and did drawing with my daughter while we waiting for the results. The man who spoke with us about the eye test results was very detailed and double cheeked everything he answered every question we had (again amazing with such a young child) such a wonderful experience”

“To the lovely lady that helped me today, you were really amazing. I loved that you were able to attend to my query and question on the type of drink I wanted to serve for my function. Thanks you so much for the amazing service!”

“Good outlet with good options and there is a pharmacy as well. 4 EV charging station with fast charging option. Free parking in the complex lot. Good store overall”

“Love it. Young lady that served us is a rock star.”

“Great service from both Liam and Cass ( I think that’s her name) over and above service.”

“Excellent customer service from Rav, I do hope I have your name correct as you have been amazing throughout my numerous visits/purchases in store over last few weeks. Extremely helpful & knowledgeable and always happy to help even during very busy times. Thank you!!!”