Medical clinic in New Zealand

“Nobody wants to go to a hospital at all, let alone for a surgical procedure, right? I've had to be panel-beaten from time to time and that's ranged across private and public care systems. Without any exception, the best care I ever got was at Ormiston. Why? Lots of reasons, but here's a few: Yes, they're in business to make a buck, but that's never in your face (Wellington Southern Cross, listen and learn). Staff are available, patient, and no matter how many times they've seen you or conditions like yours they're really engaged. They've not lost sight of the fact that the patient is first and foremost - human. Not an interesting collection of symptoms. I've seen my cat get better empathy at the vet than I got at a surgical procedure at Middlemore. (I excuse the A&E there who are marvellous) The facilities are quiet, clean, and you have a sense of privacy while experiencing what can be intimate or uncomfortable procedures. Aside from reception, and the recovery area, I never saw or heard another patient, or the consultation going on around them. No matter who came to see me - from specialists through to various nurses etc, everyone knocked before entering my space. It's a small thing, but it tells of respect. They were polite, but friendly - not that plastic airline/hotel politeness either. Everyone made strenuous efforts to ensure I knew what was going on, what the sequence of events would be and what to expect, and who to talk to if I wanted anything whatsoever. If you have any choice about where to go, I suggest Ormiston should be high on your list. If you or anyone is going there - as I said - nobody wants to go to hospital - but you might get comfort from knowing you're likely to be getting truly high standards of engagement and care.”

“Long time client of Cathy and Phil and no hesitation in singing their praises. Professional, compassionate and caring for my late German Shepherd and now, my Bichon/Toy Poodle X. Highly recommended.”

“A+++ Staff were professional and easy to approach. The waiting areas were comfortable and the whole process was pleasant and fast. I felt informed, cared about and would recommend this clinic to all.”

“If u have bad anxiety, ask 4 Dr Nazrul Amzad. She absolutly rocks, understood wat im going thru offered me solutions that worked 4 me as im a sooky baba. She also volunteers around aux with no pay. A beautiful wahine that i highly recommend, its not about the money with her, its her patient.☆☆☆”

“I love getting a reminder via email and text that my fur baby is due for his yearly vaccines! Booking an appointment online is super easy, done in 1 minute tops. Once I got in the lovely ladies greeted me and I was seen very quickly. They listened to the concern I had with a bump on Alfies skin and took a look at it for me and gave me advice. Did the vaccine and I was good to go. My dog was very at ease in the patient room. Kumeu isn't local for us, but it is worth the drive for this kind of care.”

“I unfortunately had to come to this Hospital as a family member ended up in the spine unit, being flown down from Wellington, as we don’t have a that kind of care system here, so back in August 2025, My Dad and I hope on a plane and headed down, I was blown away how great this hospital was and all the nurses and doctors look after my cousin so well, also the set up down there you have for the family members that have people staying in that unit, is so amazing awesome, the apartments are awesome, if I ever win big on lotto, I’m definitely donating to Burwood Hospital.. thank you”

“Took our elderly cat in and we had to unfortunately put him to sleep. Carevets were amazing. So compassionate and caring of our situation. Informed us of each step of the euthanasia process. Wasn't to expensive given it was on a Sunday.”

“CareVets Chartwell were able to take a short notice weekend consultation when I became concerned about his behaviour. The vet quickly decided he needed dental treatment and that was the key reason for Darcy’s change of vibe. They had Darcy booked in at their sister clinic Hamilton South at a date convenient to me, provided pain relief and antibiotics and gave me a lot of peace of mind. Ever since my first consultation with CareVets Chartwell I’ve been exclusively taking Darcy to Chartwell and Hamilton South Clinic’s and received top notch customer service. Darcy has never been happier and you guys provide by far the best vet experience for my wee dude that he’s ever had in his 6 years. Thanks for all your team do. The reception team are so knowledgeable and provide great advice and the vet doctors are exceptional at what they do. Worth every cent and will be back again and again in the future instead of using Darcy’s other vet clinic. Thanks heaps!”

“Absolutely incredible service. Wife was in for almost a week and we cannot speak highly enough of this place a dn the incredible staff”

“Had a great experience going to this dentist for the first time. The clinic was clean and the whole team was professional and kind. Monique was especially lovely - so warm and helpful. I felt well cared for from start to finish. Highly recommend!”

“I have been with Vet Services for over 10 years now, and I honestly couldn’t ask for a better team to care for our animals. They are always professional, efficient, and compassionate, and I trust them completely with all of our pets. When I lost my dog last year, the support they gave me and my family went above and beyond anything I expected. They showed such kindness and understanding during an incredibly difficult time, and I will always be grateful for the way they cared for both us and our beloved dog. The team at Vet Services Napier genuinely care about their clients and their animals, and it truly shows in everything they do. I could not recommend them more highly.”

“Excellent care for very reasonable cost!”

“Michael Wah has been our family GP for over 30 years. His expertise, combined with exceptional care, is always above and beyond. If Michael has a fault, it is that each patient appointment takes as long as is needed; be patient, it's worth it. I've always known I was in good hands; thank you for being an exceptional doctor.”

“I was nervous about having a skin check, as I grew up in a generation with very little sun knowledge, but my experience at MoleMap was very professional and comfortable.”

“Receptionists were very polite and lovely. Dr.Nat Anglem was excellent. He did thorough diagnosis, allowed me to explain my pain and symptoms. He is extremely talented, had empathy and such a lovely person.He really cares about the patient’s health and well-being. I wish all the doctors are like him. Thank u so much doctor. You are really great.”

“Unfortunately our 13 yr old Maltese was ready to be reunited with his Labrador bro,s. A very sad day (week) to have to say goodbye to my great little companion, watch dog. Angela (Te Puke Vet) is the kindest caring person to Wolfie and his owners. Our appreciation and thanks goes to all at Te Puke Veterinary Centre, for the wonderful caring work they do for all our pets and animals.”

“I saw Ivan yesterday on short notice for a calf strain ahead of a marathon this weekend. Both he and the lady at reception were kind, clear and welcoming. Ivan has good technical knowledge and was able to provide realistic advice and guidance on managing the injury. I'll be back in future and would highly recommend the Active+ team to anyone.”

“I travelled down from Northland for a hand operation because it was a cost effective option (I have no medical insurance). The Centre was well organized and the team were highly professional handling my enquiry, making a timely booking and throughout my surgical visit. Highly recommended”

“I took my son to see Dr. Wu at Lumino Viva, and the experience was exceptional. My son was too young for a pulpotomy with a community dentist, so we were referred to Lumino Viva. After calling over 20 dentists, Dr. Wu was the only one willing to take on the treatment. We are so grateful for this and will definitely recommend Lumino Viva to our friends. The treatment was done beautifully.”

“Very helpful staff there. SJ went to extra mile to help me to get the x ray.”

“Very good service. The testing, the purchase process and the after care is very good.”

“All¹ better thanks to the help of this vet”