Vet Services HB - Napier

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Reviews

1. Shona Duncan ★★★★★

   I have taken my 2 much loved cats to this clinic since moving to HB for routine vaccines etc. In the recent months however each of my fur babies have had separate health issues that have required reasonably urgent care. I can not speak highly enough of the care, compassion and expertise that I experienced with both visits. Front desk staff are friendly and helpful, and the vets that dealt with each presentation were amazing at explaining and assisting with the care of my cats going forward.

   almost 4 months ago
2. Bonnie Berkett ★★★★★

   I've been taking all my fur and feathered babies to Vet Services Napier for a few years now, and have known a few of the vets and vet nurses previously from other vet clinics, which is why I ended up moving to Vet Services. I believe their knowledge of, passion fornand quality of care of animals to be top notch. My dogs, ducks and chickens have all been patients there. My dogs absolutely love going for a vet visit because they are showered in love and treats when they arrive. I have always found the receptionists to be incredibly accommodating in finding last minute appointments for those more pressing medical situations, and also understanding when I've forgotten about the odd appointment. I've never had an unpleasant interaction with any of the receptionists, as some have said in their reviews. It is important to remember that the clinic is incredibly busy and those ladies on reception have a lot they are managing at any given time and it can be an incredibly stressful job. We're all human after all. Well, except for the animals, which are obviously not. But then again they aren't running the clinic so that's neither here nor there. They also have a lifestyle pet section which is super convenient as well if you need lambing or drenching supplies instead of heading over to Hastings. I've trusted Vet Services Napier with the lives and wellbeing of my many pets and highly recommend them to anyone who is committed to the preventative care and upkeep of their animal companions. Thank you for all that you do!

   almost 5 months ago
3. Lauren Ann Wilson ★★★★★

   I can’t speak highly enough of the incredible team at Vet Services, especially Sharné, she has gone above and beyond for me and my pets over many years, and I am so grateful for the level of care she has consistently provided. She’s compassionately cared for my two previous cats right through their lives, treating them with kindness, patience, and genuine love. More recently she’s been looking after my mini schnauzer, who has had ongoing issues with her eyes, and once again has shown nothing but dedication and expertise. She takes time to explain everything clearly, discuss options, and never makes me feel rushed. The follow-up care is outstanding, and it’s obvious she truly cares about the animals she treats. Would highly recommend

   almost 5 months ago

1. Nancy Reed ★★★★★

   I have been with Vet Services for over 10 years now, and I honestly couldn’t ask for a better team to care for our animals. They are always professional, efficient, and compassionate, and I trust them completely with all of our pets. When I lost my dog last year, the support they gave me and my family went above and beyond anything I expected. They showed such kindness and understanding during an incredibly difficult time, and I will always be grateful for the way they cared for both us and our beloved dog. The team at Vet Services Napier genuinely care about their clients and their animals, and it truly shows in everything they do. I could not recommend them more highly.

   almost 6 months ago
2. Mel Parsons ★★★★★

   Vet Services. Wow what can I say. What a team! They are loving, caring, understanding. When the cyclone hit, my rabbit was with them, with phone lines down They found a way to get in touch to let me know my rabbit was safe. (I lived in havelock at the time so couldn't get over) They were so caring when my daughter brought in one of her bunnies when she crossed the rainbow Bridge. They treated myself, my girl and our bun with love, respect and such a caring heart. What more could I ask for.

   almost 2 years ago
3. Teresa Fannin ★★★★★

   I think Veronica was the vets name, she so kind and professional ever one is. Ladies on front desk are soo helpful

   almost 2 years ago

1. Murky Shadow ★☆☆☆☆

   I called up twice to ask for booking and maybe some info regarding my dog and got treated like absolute trash as we are not a member etc with them when we haven't had to take him to a vet in a very long time! We will definitely not be doing business with these guys in the future

   almost 3 years ago
2. Olivia Townshend ★★★★★

   The entire staff at Vet Services Napier is outstanding. They go above and beyond and are knowledgable, compassionate, and kind to all animals. One of the greatest veterinary clinics around; highly recommended.

   almost 3 years ago
3. Jorja Hussey ★★★★★

   Absolutely love this vet. I moved both my rabbits to vet services from another. They show so much empathy towards my pets and do everything they can! Previous vet they were at didn’t help at all. When one of my buns passed they sent out a hand written card which meant a lot. Highly recommend

   almost 3 years ago

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