Car service in New Zealand

“Didn't have to wait long. Great customer service. I can absolutely recommend this place.”

“I had a large crack in my windscreen and contacted Novus for a replacement. They responded immediately and quickly arranged a time for me to bring the car in. I dropped it off first thing in the morning—before their official opening time—and they were happy to take it in. Just a few hours later, I got a call to say the job was finished. The staff were friendly, the service was efficient, and the quality of the work was excellent. Highly recommend!”

“I took my car for servicing and visited several mechanics—most of them told me it would take around 14 days for the parts to arrive. I was really upset and stressed, especially since it was my first time dealing with such a situation. Then I came across this shop, and to my relief, they mentioned the parts would be in within just a couple of days. Without hesitation, the owner stepped in to assist and even offered to drop my car off at my doorstep over the weekend. I can’t fully express how happy and relieved I was. I explained that I urgently needed the car, and to my surprise, everything was done within a week. The service was smooth, professional, and transparent; no hidden charges at all. Highly recommended!”

“Unfortunately the courtesy car I was using was involved in an accident while my own car was being repaired. I contacted Monique for assistance, and she was incredibly helpful in following up on the repair process to ensure my car was returned to me as quickly as possible. The technician even delivered my car to my place and took the damaged courtesy back. It was truly a thoughtful and considerate service.”

“When it comes to car repairs, Sam is our trusted expert. Sam's commitment to honesty and clear communication ensures we always feel informed and valued. Choosing Sam means choosing a reliable friend who delivers exceptional service. Thank you, Sam, for taking such good care of our vehicle!”

“Very helpful staff and professional service. Work was done within said time to the highest level and was surprisingly very affordable. Owner kept me up to date with work done and gave advise if further work was required (unlike some places where they do the additional work without your knowledge and then you turn up to pick your car and get given a hefty bill for something that you had no idea was being done). Awesome stuff AJ and the team. Keep up the great work and thanks once again for all your help. Very highly recommended”

“Had my Mercedes CLS looked after by the team at Roskill Auto Mechanical and honestly couldn’t be happier. They were super professional and really took their time to figure out what was causing the overheating issue. Everything was explained clearly before they did any work, and they made sure the car was properly tested before giving it back to me. Big thanks to Jacob Papalii at the front desk, who was very patient and professional in answering all my questions. His communication was clear and made the whole process stress-free. Pricing was fair and upfront, no surprises or unnecessary extras – just honest, reliable service. You can tell they really care about doing the job right. Would happily recommend these guys to anyone looking for a trustworthy, professional, and customer-focused workshop. I’ll definitely be back next time I need work done.”

“I came in for a free battery check today. The guys here were super helpful. They thoroughly checked the battery, suggested replacement, and did all of that promptly. The communication was clear and I knew exactly what to expect. They also did a free 8-point check which involved checking the wheels weight and oil level, etc. Highly recommended, thanks team”

“The team did an excellent job repairing a large dent in the back of my old merc a couple of months ago. Not only were they significantly cheaper than other quotes I had, they ended up charging me less than they originally quoted because I wasn't in a rush to pick up the car! Friendly, professional - I was very happy and will certainly use again! Thanks Jiten!”

“I was a little unsure after reading some of the recent negative reviews, but my experience today was genuinely great. I had my WOF done here and everything went smoothly. The team was professional, offered me a coffee, and there was zero pressure to upsell things like new tyres. Overall, it was a positive experience and I’d happily recommend them for WOF inspections.”

“Happy with my service! Car looks like nothing happened at all - Thanks a bunch. :)”

“Had a punctured tyre repaired. Very fast service and great price. Got home, opened rear door to put my electric scooter back in the boot and found that they'd put it in there for me. Top marks! Thank you.”

“So easy to do, the show you what to do, loved the experience of driving on to the ferry and taking the car from one island to another with my mother for the first time, we used to fly when I was younger, but she older now and loved the experience, especially the premium lounge.”

“Local branch of car parts provider Repco, who are excellent in providing great advice and today's super sharp price on a high performance Castrol Egde full synthetic for only $49 for 5L. A bargain buy...”

“Very helpful young guy at tye counter. He pointed me to what I needed. All good”

“They are fantastic. Good service, great advice, quick, and good price. They are friendly and take time to listen to my concerns then propose solutions accordingly. Very satisfied customer and have been going to Elsdon motors for the last 7 years. Madeline mcnamara”

“Staffs include receptionist, they are very friendly and professional. They won't let customers spend more if they don't need to, very trusted place. We have 2 cars and have used their services for nearly 20 years.”

“Super happy with the service from North City Automotive today. Very friendly and efficient. Thanks guys”

“Very friendly and helpful staff. Easy to deal with and no problems at all”

“I needed a set of new tyres so Anton discussed my options to fit my budget. Tyres ordered & a few days later fitting and balanced. Great service thanks.”

“Very Friendly and knowledgable crew, Only does what is need to be done/requested, never upsells. Had an alternator problem and they took in my car in short notice. I was also planning to do my timing belt done this year anyway, so I just trusted them with the repair and they did a fantastic job! Paid a few hundred dollars less than what they originally quoted me. Lady on the phone is very friendly too, will definately be the mechanic I'll be going back to when I need big jobs done. CHEERS TEAM!”

“Very good service, always professional, respectful and friendly. Fair price and great quality. I feel like my car been looking after very well and I don't need to worry about anything. Recommended!”

“It's a really friendly New World it's a bit further than our local one but we worth the trip. Fresh meats, pies, pastries and great selection of fruit and veggies it also has ready made section that has a fantastic fresh bowl with rice, edamame and chicken.”

“club points are great and the service at Papanui is always good. Most staff have been there for ages (ie come from the Cranford store) so know how to deliver great customer service and advice. remember, super cheap always price match, why go anywhere else!”

“Knowledgeable staff. My preferred part supplier”

“Excellent service and pleasant people to deal with. We had a reasonably big job to be done, and the team at Beach Road Tyre + Auto was friendly and helpful, even explaining the problem simply and offering options for us to consider. We rate this team as the best we have dealt with and recommend to all.”

“We had a really good experience getting some minor work done and a WoF. 5 stars.”