Bike shop in New Zealand

“After visiting and comparing a few other ebike shops, we felt most comfortable and happy to purchase the ebikes from Mike. He knows his stuff! And he is super super kind and lovely. We ended up buying two smartmotion bikes. This is a big investment for us, but I am sure the bikes will save us a lot in the long term. Will definitely recommend the shop to anyone who needs to find a good bike with reasonable price and guaranteed service.”

“Ollie looked after me so well, he showed us several bikes and spent a lot of time providing me with relevant information about each one. I was also able to ride each bike and chose the smart motion Xcapade. Thanks everyone ☺️”

“First time I’ve been here, I had an intermittent problem with my EBike they asked all the right questions and nailed the job, top customer service by this team for sure, try them you won’t go wrong !”

“Dropped 3 bikes in for a bit of maintenance work. Service was fantastic. Pricing very fair. Highly recommend these guys. Many thanks!!”

“Always friendly service and super helpful. Cheers guys!”

“I was very impressed by the staffs welcoming and friendly service. The bike mechanic was a stand out with dedication to providing an unbelievable level of care to his workmanship and customer service. I would 100% recommend the Orewa Evo store to all bike enthusiasts. John.”

“Vera is great, well organized, knowledgeable and accommodating. We are rapt to receive our bikes and begin new adventures. We are impressed with Vera's quick response and accommodating timelines. She made us feel comfortable and unpressurised, took the time to get to know us and what we our bike requirements were and sorted us out accordingly. Very much appreciated. Thanks Vera”

“Placed an online order and it was sent very promptly, also wrapped very well so items were protected. Would happily shop here again. Thanks guys!”

“Clycycles helped me organise an electric mountain bike for a two-week trip around the north of New Zealand, and their support was exceptional from start to finish. When I encountered a problem with the bike’s battery mid-trip, they calmly guided me through detailed steps to fix it myself. Their clear instructions and composed approach prevented an already stressful situation from becoming overwhelming. At the end of the journey, dropping off the bike was just as pleasant — the team was warm, genuinely interested in hearing about my adventure, and made me feel truly valued as a customer. Their professionalism, friendliness, and support made my trip smoother and far more enjoyable. Highly recommended!”

“The team at Mission know their stuff. They fitted me into a new dual suspension Epic, sorted the rider position and electronic shifting. Super easy to deal with and really knowledgeable across MTB and road.”

“Came in just to browse e-scooters, had a talk with staff and they took the time to listen to what my needs were. I mentioned I was more interested in e-bikes but wasn't sure I could afford one. Dynell went through a few different options with me and pointed out a great bargain opportunity on an e-bike, offered me a test-ride and then helped me with making a purchase. The one-on-one help really influenced my decision to buy; recommend the store!”

“I've gone into this store a bunch over the year and a half that I've jumped back into cycling (daily commuter, on a fixed gear/single-speed). These guys really know what they're doing, charge decent prices, are very polite, and are very quick. I think the closest thing I'd have to a criticism is that they don't appear to have as much fixed/track bike parts and knowledge, but honestly not every shop can do everything. I cannot remember his name, but the American mechanic is really onto it.”

“Fantastic e-bike rental shop. Hugely knowledgeable staff and excellent quality rental bikes”

“The absolute best chaps in the city for all things bikes. I’ve been to Giant multiple times with questions and issues on my bike and they’re always super friendly and very knowledgable, often happy to chat or fix something basic free of charge. Special shoutout to Roman who always seems to be available when I’ve needed something fixing!”

“Very friendly and helpful staff. Arthur spent some time changing my rear tyre tube, he was really knowledgeable and efficient. Much quicker than I could have ever done it. Definitely recommend this store if you want fast and excellent service. I’ll be back here again!”

“One of our favourite places to go in Napier! My 3 year old loves walking by the beach, even more playing with the different playgrounds on site and of course the ice cream near by!”

“Key words would be to describe the awesome staff and customer experience at Evo Dunedin. Patience. Helpful. Knowledgeable. Being there on a rainy Sunday morning for me to buy a brake kit. So I could ride. Thanks guys and girls.”

“Probably the best bicycle shop I've been to in Auckland. Super friendly staff, always willing to share some advice and go the extra mile. Highly recommended!”

“I used their brilliant deal where you buy a second hand bike from them and then return it at the end of your holiday (almost 3 weeks) and they buy it back for half what you paid. The bike was brilliant in very good condition and allowed me to explore Christchurch with ease. My fav place has to be Bottle Lake and the forest tracks. I didn't use the bike on a bus service but a friendly bus driver let me take a photo of my bike on the bus to show friends back home, what a fab way to take your bike further afield. Richard York UK”

“I had the best experience at this motel. I love everything about it. Clean, stylish, comfortable and it has everything you need in the room. I love the location. The manager Julian is the best host you could possibly find!!! He made it feel like staying at home. Thank you, Julian. You are absolutely amazing!!! If you come to Napier, I recommend you to stay here!!!”

“I just wanted to share some outstanding customer service I received from Dan and his team at Bicycle Junction even when I wasn't an actual customer. It made my week and that was last week and I'm still smiling. When my bike's disc brakes locked up so I practically had to carry my bike, I took it to Bicycle Junction for a rescue. Dan quickly assessed that my bike was in a bad way but managed to fix the brakes, give the gears a tweak and even tighten my bicycle carrier which was missing a screw, as well as blow up my tires. This all came free of charge with some sage advice to get some serious work done on my poor bike. I really appreciated the friendly no fuss service. I was able to cycle away and ponder whether I buy a new bike or get my bike overhauled. I'm still mulling it over, but thank you guys for saving me the other day. Highly recommend.”

“Easy to book online. Really lovely service in person by staff who genuinely wanted us to enjoy our ride. The 2 hour ride itself was spectacular. The climb to the lighthouse got the heart rate up and the downhill was thrilling - well worth the effort. And cruising back to the start with the wind in our faces was just exhilarating. We highly recommend Wildfinder for their service, quality of bikes and location.”

“Ah, Cycleways Bike Shop—a true gem of the bike repair world and, apparently, a haven for stranded gravel bikes needing a bit of TLC. My visit here was not just a transaction; it was an experience of unexpected camaraderie, stellar service, and the kind of goodwill you don’t always expect right after the festive chaos of Christmas. Here’s the blow-by-blow of what went down: • The Welcome: I was greeted by a friendly American bloke, the kind who makes you feel like you’ve just entered his home rather than a shop. Polite, cheerful, and dangerously competent—this guy knew his stuff. He took my forlorn Giant SLR gravel bike under his wing, nodding knowingly as I explained its myriad woes. • The Plan: A brake bleed? Done. A new 10-speed chain cut? Sorted. Promised me I could pick it up the next day, which is either mad optimism or sheer confidence at this time of year. • The Execution: True to their word, I got the “your bike is ready” text the very next day. I shot over quicker than a downhill run, and there she was, gleaming like new (well, close enough). • The Chain: Cut perfectly—no clanking, rattling, or regretful sighs. • The Brakes: Bled and back to stopping power. A year of neglect on the trainer? Consider it forgiven. • The Derailleurs: Oh, and they went rogue here in the best way—gave both the front and rear derailleurs a tweak, just because they could. Shifting was smoother than my best race day. • The Cost: $130 for the lot, and this included some above-and-beyond touches. For post-Christmas service, that’s a steal. • The Verdict: They’re not my regular bike shop, but they’re making a compelling case to be. The combination of excellent workmanship, reasonable pricing, and downright good vibes was enough to win me over. Would I recommend them? Absolutely. If you’ve got a gravel bike—or any bike, really—that’s been sitting around, Cycleways will whip it back into shape faster than you can say “brake bleed.” Final thoughts: They’re a good lot. Pop in if you want proper service without the faff.”

“I just had my well used and under serviced mountain bike overhauled by Johnny. He said that it would ride like a new (old) bike and he wasn't wrong. The suspension feels plush again and the bike is smooth and fast. I had so much fun riding on Saturday I went back to the trails on Sunday with a big smile on my face. Yeah it cost a bit but it was worth it. Thanks!”

“This was a wonderful experience to see such a great place for everyone to enjoy. We are from Hamilton and don't have anything remotely similar to this facility.”

“Great range and friendly customer service”

“What an excellent experience with Elite Fitness Tauranga and Elite Fitness St Johns Auckland. Noah (Tauranga) was very helpful with providing me a quotation initially for the Tour de France C14 Spin Bike. A few weeks later (on Sunday 13 April 2025), I had visited the store. The rep saw me, and all I said was "the C14, please." He did not waste time. We checked out the spin bike (I had researched the spin bike already prior to going into the store). That 14" screen on the spin bike is the real reason why I wanted to purchase the bike! I didn't catch the name of the sales rep at the store. Please, if someone could pass on my compliments to him, I would appreciate that. He was outstanding. Lastly, once my purchase had gone through, the store rep then emailed Luka (Tauranga) to process and email me my receipt. And the best news, my new Spin Bike is being delivered to me today (Tuesday 15 April 2025) by Mainfreight (just received a call from the driver). And today is my birthday. Nice birthday treat. Thank you Elite Fitness for your professionalism and expert service. Flawless.”

“Great service!! I took my old bike in to get a couple of repairs done. James quickly fixed it, plus did a few bonus tweaks to it as well. He explained how I could further improve the condition of my bike and also gave me good advice on the pros and cons on the maintenance of my current bike vs buying a new one. Thanks James, I appreciated your service.”

“I want to give a special shout-out to Peter and Jason who really went out of my way to help me out. I arrived at the store end of last month with a broken rim and even though they were fully booked for repairs, they found a way to order a new wheel and repair my bike in a couple of days. All this even though I literally arrived at closing time! Extremely kind and helpful people. So thank you so much!!”